Featured articles
Interviews, buzz, rants, serious articles and questionable opinions
Poll results: Are you a new or switching customer?
26 June 2009 The result of our first Broadband Genie Poll have been announced - thanks to everyone who took part. The poll shows that broadband is very much a switchers' market, with more than 70 per cent of participants looking to change their current provider and less than 30 per cent describing themselves as new broadband customers. The final totals were as follows Are you a ...0 Comments | Read more > |
The misery of moving, part 1: Virgin on the ridiculous
18 June 2009 While I'm not expecting any sympathy, the recession has been a tough time for journalists too. One of the first things companies do is slash their advertising budgets, and that can hit newspapers and magazines harder than most. On a personal level, this meant redundancy, finding a new job as a Broadband Genie, and relocating to another city. As Lord Carter's Digital Britain report suggests by its very ...1 Comment | Read more > |
Mobile Broadband Genie Road Trip 2009 Winners
27 May 2009 If you're looking for a mobile broadband dongle that really does work on the move, then the Mobile Broadband Genie Road Trip 2009 Awards are the place to start. We took a mobile broadband dongle from each of the six leading mobile broadband providers, a bunch of laptops, and jumped on trains from Cambridge to Bournemouth and back again to see how they coped in some seriously challenging conditions. We ...9 Comments | Read more > |
Mobile Broadband Genie Road Trip 2009 – overall analysis
27 May 2009 Below you will find the overall analysis for the first Mobile Broadband Genie road test. The exercise directly pitted dongles provided by six consumer mobile broadband suppliers O2, Orange, 3, T-Mobile, Virgin Media and Vodafone against each other on a 350-mile rail journey. Armed with laptops, Broadband Genie staff took a train trip from Cambridge to Bournemouth, including a stop at London King's Cross, ...1 Comment | Read more > |
Can your mobile phone meet your mobile internet needs?
12 May 2009 Have you ever thought to yourself, “Why should I give a dongle about mobile broadband, I've got my phone” In theory it sounds like a pretty good point why would you need mobile broadband when you can surf the net and check emails from the comfort of you handy handset The popularity of the ultra-sophisticated iPhone and business-like BlackBerry phones continues to soar, allowing better internet ...0 Comments | Read more > |
Gadget Show Live: Where was everyone?
20 April 2009 If you headed to the Birmingham NEC for The Gadget Show Live in the hope of getting some pointers on broadband, the chances are you would've come away disappointed, writes Broadband Genie editor Chris Marling. It was a very odd event, all told – as if someone had gone and plucked a couple of companies out of each niche for some kind of gadget-filled nerdy Noah's Ark. Broadband was represented by ...4 Comments | Read more > |
Interview with Sarah Robertson, director of communications for the Internet Watch Foundation
08 April 2009 The following is the full transcript from Broadband Genie editor Chris Marling's interview with Sarah Robertson pictured , director of communications for the Internet Watch Foundation IWF . We spoke in depth about all of the issues brought up in comments by our site visitors the last time we ran a story involving the organisation. This included its role and remit, accusations of secrecy and censorship, the ...5 Comments | Read more > |
Happy birthday Broadband Genie!
27 March 2009 This week marked Broadband Genie's 5th birthday. We see this as a massive achievement for a website which is self-financing, completely independent of the broadband providers, and facing increasing competition from generalist money comparison websites. The broadband marketplace has changed hugely in the past five years – from a fragmented market with 512k connections to today's behemoth, with ...0 Comments | Read more > |
Mystery shop #1: customer service and technical support
17 March 2009 Below are the results of our Customer Service and Technical Support Information Mystery Shop of the six leading fixed-line broadband providers, the press release and conclusions from which can be found here Broadband Mystery Shopper BT and Sky promise best consumer support All queries followed the same basic premise and were carried out on a weekday morning during standard UK office hours. Our ...1 Comment | Read more > |
Find desk space to rent with the Genie!
03 March 2009 We're delighted to announce that we've launched the beta version of our latest project, Desk Space Genie. It's a pretty simple idea. Desk rental is a growing market, particularly in internet and entrepreneur communities in London and Brighton, and the trend looks sent to get even stronger as the idea catches on and business look to make money from their spare desk space. Aside from the money, there are ...1 Comment | Read more > |
