Broadband speed test - check your connection now!

by Phil Wilkinson at 00:15 on 1 Mar 2007Report abuse

Tried it at home - getting between 9.6 and 10.4meg- accurate. I have a 10meg connection.

by Mike Gittins at 12:29 on 2 Mar 2007Report abuse

Just upgraded to 10MB and have tried to check my connection speed with the many freeby speed checkers on the net. How confussing, they all show somthing different and only give results in KB/sec or Mb/sec. What relation is this to MB?

Great to have a checker which states the obvious - my readings today were 10.4MB & 10.6MB.

Nice to see that I am getting what I paid for.

Thanks

Mike Gittins

by scaredygenie at 13:47 on 2 Mar 2007Report abuse

Mike,

Broadband speed is commonly measured in Megabits per second (Mb), which can be expressed as Mb, Mbps, Mb/sec, etc (they all mean the same thing, when it comes down to it).

Really slow broadband, or dialup, is measures in Kilobits per second - expressed as K, Kb, Kbps, Kb/sec - there are one thousand Kilobits in a Megabit.

(Also, don't confuse Megabits with Megabytes/MB (note the capital B), which are about eight times as big. Files sizes (e.g. music files) are measures in Megabytes; broadband is measured in Megabits.)

Make sense? Good!

by paul oakley at 13:11 on 6 Mar 2007Report abuse

hi im with sky broadband and ive just had a speed test and it tells me its 2.5 mb when sky say you can get up to 16mb what a load of crap dont bother with sky

paul

by ticker2 at 17:12 on 7 Mar 2007Report abuse

Isn't this telling you what is available "in your area" rather than what you are actually getting delivered to your PC?

by metallithrax at 20:28 on 7 Mar 2007Report abuse

Speed: 429.3 Kb

Pretty crap for a 10Mb cable connection don't you think.

by Paul at 12:45 on 8 Mar 2007Report abuse

I am also like others a bit confused by this speed test. I am currently with AOL and am paying for 2meg, this test has told me that i am recieving just under 1meg. Does this mean that even if i sign up for 8meg i will still only get just under 1meg?

by scaredygenie at 12:49 on 8 Mar 2007Report abuse

Paul - the current speed test is *really* basic, it just tells your current broadband speed at the moment you hit the button. If you try it again three hours later, you could get quite a different speed because circumstances will have changed (e.g. number of people on your street using their connection). In our coming-soon all-singing speed test, which will be up by the end of the month, we'll also be telling you what speeds you can theoretically achieve where you live (e.g. whether or not you can actually get 8Mb broadband).

by C at 20:19 on 8 Mar 2007Report abuse

I'm with Virgin Media and meant to have a 10meg line, only got 118.5 Mb in the test???

So some way off indeed

by johnr at 01:04 on 9 Mar 2007Report abuse

Just installed skybroadband max (approx 2hours ago) and thought i'd compare the speedtest to Virgin who i've been with for about 2 years (v slow really!!). Amazed and totally impressed to see figures of 3.5MB / 3.8 MB which is higher than when with virgin (similair speedtest sites quoting 256kbit with virgin) however......... the real test of downloading a 4mbit file from hotmail took around 2minutes which is just the same as virgin.... basicall an average download speed of around 33kbit/sec. what exactly is this website reporting.... I know the 'bottleneck' is in the copper network from BT exchange to the household and this has not changed for me, so the question is why is the test reporting such high speeds but actual usage shows disapointingly different. (For info the tests were carried out with all other pc applications closed and alternatively between Hotmail download and Broadband genie speed tests over a period of 30 mins so this negates the peak traffic factor)PS If its the hotmail server then give me somewhere else to compere against. Rgds John.

by james at 20:03 on 9 Mar 2007Report abuse

Am On 4mb broadband with virgin media which obviously was telewest/ntl and just found this website on google and performed a speed test and it come out at 4.3mb so I'm glad i'm getting what i pay for like another user on here :)

but will be even more happier when I get 10mb on the 29th :D

by Antsgame at 15:24 on 10 Mar 2007Report abuse

i just cheacked my virginmedia 2mb speed it came out with 2.4mb thats a googd sign for mi that my internet is working to optimum speed and i am pleased with the virgin media service i would reconmedit to any1 that is look for 2mb broadband.

by Tony at 21:23 on 11 Mar 2007Report abuse

I have just checked my BT Broadband connection with your application. The result 14.1MB! Celebrate? - Not quite as I have been in dispute with BT over a supposed 2MB service that according to their own speed check application is achieving just 0.155MB, which they suggest is a function of my installation. Food for thought.

by johnr at 23:23 on 12 Mar 2007Report abuse

Just checked speed again and its 4.9MB , but what about the 'real world' downloand speed (see above johnr march 9th) ?

by Paul at 09:20 on 13 Mar 2007Report abuse

Ok this speed testing must be a joke! I have just tested my line speed 5 times over a period of 5mins and i just dont understand the results. They came out at- 776kb,

by t0d at 16:51 on 14 Mar 2007Report abuse

I click test and nothing happens. It just refreshs the page!

by MIKE at 08:30 on 15 Mar 2007Report abuse

I signed up to SKY broadband max ( 16MB ) and I am getting 11.3 MB which is pretty good as I was only getting about 2MB with Global Net ( supposed to be 8MB ). At the moment I am connected via an Ethernet cable. I sometimes use my connection via a wireless router because of another computer in the house and then it will drop. It makes quite a difference as to where the router is placed.

by aardvark at 14:00 on 15 Mar 2007Report abuse

I got a Virgin Media 2 Mb connection & my test result came out at 2.2 Mb so I'm getting 10% extra for free. Lovely jubbly - nice one Virgin! However the test doesnt reveal anything about download speeds which are usually about a tenth of the overall connection speed. Ie:- mine would probably be .22Mb or 220Kb/sec.

by scaredygenie at 16:23 on 15 Mar 2007Report abuse

Hi Aardvark - Do you mean 'upload' speeds? The speed test does (attempt to) measure your download speed. You're correct that the ISPs gear the packages so that they download much quicker than they upload (because people do a lot more downloading than uploading). So the typical upload speed for ADSL broadband is (up to) 256k.

by MIKE at 16:54 on 15 Mar 2007Report abuse

Just moved my router off a metal shelf, which was quite high up, and hung it off two little nails which I put right up near the ceilimg and my speed has now shot up from between 10-11MB to 14 plus.
So it seems the higher up your router is the better. Keep it away from metal too.

by Forthy at 22:19 on 16 Mar 2007Report abuse

I just did the test and it said 32.1MB - as if! I am paying for 8mb so something is seriously wrong here and Im in peak hours... 10pm Friday Gonna Retest now

by Forthy at 22:24 on 16 Mar 2007Report abuse

Forthy. I just did 4 more tests. Results as follows: 27.3MB, 6.8MB, 3.2MB, and finally 6.8MB. So I think its safe to say 6.8 is about right at this time of day. IF ONLY it really was 32.1MB lol.

I do not have any IM clients running and just one other browser, I am using Mozilla Firefox and have Kaspersky firewall on! Hope this helps. Location West Lancs UK

by jason at 03:38 on 17 Mar 2007Report abuse

a quick note to all speedtesters..you all must know some basic facts ..(1).the fastest speed that is available on a british phone line is 8 meg.if the network is congested you aint gonna reach it (remember your ISP promised you ONLY "upto" and not "actual" speeds .(2) . 1 mb =1024kb not 1000kb.(3)if you got your modem from aol replace it .aol use ex. bt stock modems (voyager) .my girlfreind had the same modem and she was paying for 1mb broadband,and only reaching around 500kbs "MAX" ,i replaced it with a netgear router (108 mbs capability)this speedtest shows she reached 2.5 meg.(aol have alot to answer to).(3).the closer you live to an exchange will dramatically change your speed,for instance -if you live in central london you will receive the max ,if you live in barrow in furness ,its gonna be slow ,and finally ,to acheive your max speed all home wiring must be up to scratch..(no extension leads or pre 80"s wiring).if your on cable and you are getting low speeds ..complain..lol.to contact me for advice email my secondary address,jasonewood01@aol.com.

by colin at 07:59 on 17 Mar 2007Report abuse

139kb in what should be a 2mb service. DEMON indeed. service is appalling. Customer servive is also increasingly poor. This used to be a very reliable company. Not now.

by rob at 12:06 on 17 Mar 2007Report abuse

getting 10.7mb from my 10mg virgin account after just changing from 4mb i've found virgin and my old ntl pretty stable on speeds.

by steve at 15:59 on 17 Mar 2007Report abuse

ive just got virgin media had 2mb upgraded free to up to 10 meg but its only runnning at 4,3mb

by magadon at 18:14 on 19 Mar 2007Report abuse

176.1 Kb

Supposed to be 8 meg with BT. Just spent 35 minutes talking to an Indian call centre with no luck! Any ideas?

by Dave at 17:40 on 20 Mar 2007Report abuse

I'm with TalkTalk and I can honestly say they have the worst support system I have ever come across. Last week my connection just died for 3 days. Before it died I used to get 3.1 mb. I spent upwards of 4 hours on the phone to India and eventualy "2nd line", presumably back in England. I was cut off twice after holding for 36 minutes for the first call and 22 minutes on the 2nd. When my connection was restored I was given a speed a fraction of what it was. I am lucky to get 330 kb now. This problem is supposed to be getting sorted but after being cut off again already tonight and now waiting for "2nd line" to call me back, which lets face it is never going to happen, I am doubtfull it ever will be resolved.

TalkTalk.... a waste of space. I already looking for a replacement!

by Michael at 17:41 on 20 Mar 2007Report abuse

Leave the cowboys at Orange well alone. "Up to 8 Mb" I have exactly the same connection speed in a major city, less than 500m from the exchange, as my old internet connection, 60Kbs. As soon as I can I'm ditching these unhelpful dolts and looking for a real broadband connection. The future's bright, the future's Orange. MY @&^")!

by Dave at 19:47 on 20 Mar 2007Report abuse

Virgin Media, supposedly upto 7.6Mpbs

just checked 254Kb???????????????

Are they having a Larf?

by Matt at 19:00 on 21 Mar 2007Report abuse

350kb - 600kb from talktalk. Claimed 8Mb. I guess they say its rubbish in the small print, but who reads that.

You get what you pay for I guess. Installation was pretty quick (for what it is worth), and its a bit faster than my 56k modem, so...

by kev at 20:54 on 21 Mar 2007Report abuse

hi need help i'm new to this but just got aol 2meg but my download speed only at 58kbps is this normal iv'e spoke to aol in india loads of advice none worked thinking of going up to 8 meg just to get a bit more speed if anyone can help much appreic

by agi at 11:38 on 22 Mar 2007Report abuse

hi boys this internet companies all crap they cheat. it says 2 mb but it isnt 2mb downloadspeed. it is only 235kb of downloadspeed. they say ooooh 2mb per seconds bullshit 235kb per seconds thats how they cheat. say one thing sell another fagends.

by tony at 21:53 on 22 Mar 2007Report abuse

i have spent more time on the phone than on the internet
talking to the technical team they keep telling me the same thing that it is my end that is the problem i feel i am being pushed aside ive had three full days out of three weeks. i wish i hadnt gone over to this shit site and stayed with bt as i never had any of this with them
SO DONT DO IT STAY WITH THE BOARDBAND YOUR WITH

by Croydon at 13:51 on 24 Mar 2007Report abuse

Just moved from Toucan (based on Tiscali) 2mb which measured just below, to Sky mid (£5pm) 8mb service which measures at 3.5mb on the Netgear modem, but just 2.7mb through this speed check service, and pretty awful when actually send and receiving email etc.

For some reason the new modem also introduces IP conflicts, drops wireless connections and more....

If I get 2mb througput when I pay for 2mb service, why should I pay for 8mb or 16mb and get almost the same throughput? I need a supplier that can guarantee a better speed.

At least Sky call centres aren't in India (as Toucan / Tiscali are), but that doesn't make them better at resolving issues, just about 20% of the call cost.

Someone has to launch a real performance product in this market !

by adam at 04:16 on 25 Mar 2007Report abuse

some companies sell 16 mb broadband using phone line when the british phone system as stated above will only handle up to 8 mb my advice is keep changing to a cheaper provider when your contract is over to keep the price war running

by Michael at 20:05 on 25 Mar 2007Report abuse

I've noticed there's a bit of misunderstanding over exactly what speed you are achieving.

There are 8 bits to the byte, which means that to achieve an advertised speed of 8 mbit per second you would be downloading at approximately 1 MByte per second.

Capital "B" means Byte
Lower case "b" means bit

by john Leathley at 21:19 on 25 Mar 2007Report abuse

Well I cant complain, i'm getting free broadband from talktalk at a speed of 5.4 Mb to be honest I dont see why everyone is making such a fuss about wanting higher speeds ... I bet they wouldn't want it if Gordon Brown could tax bandwidth guzzlers!!

by Jenni at 15:55 on 26 Mar 2007Report abuse

Demon Broadband gives 210bps. Service is poor. Appointments have been made with BT via Demon. Demon does not phone back to confirm appointments, hence appointments not met. Phone them up and on hold for a long time and then the line goes dead. This is poor service and I would not use their products again. I have had slow connection for 2 months and the fault is still outstanding. Customer service is not their strong point! I wanted to know who will contract me when an appointment is made i.e. BT, Demon, both or none! , I got 4 different answers from Demon depending upon whom I spoke to!

by al at 21:42 on 28 Mar 2007Report abuse

virgin media 10mb broadband. result - 175.7kb :(

by rich at 06:46 on 30 Mar 2007Report abuse

another talktalk customer! need i say more, last week they 'upgraded' my service which has been reliable if slow for the six months i've had it, now its still only around 1.5-2mbs but virtually disappears in the evening going down to 250-350kbps and as a bonus our landline is virtually unusable at the same time callers can hear me but they are virtually unintelligible-naturally can't get in touch with them via phone-so e-mailed and going to try today...thank goodness i've a sense of humour and a life-i worked in advertising all my life and this is what it's all about, lies,lies and more lies, but all i can say to charles dunstone is gerald ratner! if it goes on like this the public will get you in the end

by Andy at 13:39 on 30 Mar 2007Report abuse

This test is useless! I'm on a 4mb connection with Virgin Media and the test is showing results from below 56k up to 30Mb! Going on download speeds I can usually get around 500kbs so I think that's about right.

by Rob at 19:00 on 2 Apr 2007Report abuse

Another "8Mb" BT customer here - however the reality is a staggeringly low 144.4 kb/s

by Laurie at 07:46 on 3 Apr 2007Report abuse

I have just checked my speed about 6 times within 5 minutes and have from 56kb to 159 Mb. i am supposed to be on a BT internet 2 MB line. Confused....

by ken at 13:32 on 3 Apr 2007Report abuse

I've just used this test, and only achieved 1.7. I have used a variety of other speedometers and they all check my speed at between 5 and 6 mb, think this one is rather unreliable

by Unhappy sky customer at 23:03 on 3 Apr 2007Report abuse

16mb SKY Broadband MAX = Speed: 876.1 Kb

Jokers.

by Dazzas-atom300 at 08:11 on 4 Apr 2007Report abuse

Not a happy guy,,, Telewest cable, now Virgin... paying for 10mb £35 a month and no matter what site i try its averageing about 6.5-7.5 mb... they came and tested the link and tested it to a gamefiles server guess what, result 1.25mbps woopee... its probably a server at the end of the road for all i know... will be calling them again today... another thing!!!! I'm a Cisco engineer but didn't know about this little problem, I've got a Netgear router and with this in place it NEVER downloads above 7mb from the virgin test server; plug directly into the Cable modem and its back at 1.25mb... BAsically the router is CRAP!!!! and robs the connection of 25%

by Paul at 15:05 on 4 Apr 2007Report abuse

I agree with Agi all the internet companies are fagends! Had about 5 different providers so far and they've all been awful - both service and speed. Moved to Talk Talk recently as technically it's free and would sooner have poor speed and service which I don't pay for. Tried the speed test and was getting around 750kb/s, should be 8Mb. Spent 3 days and about 6hrs talking to Indian call centre, eventually decided to cancel. Strangely enough you get to speak to an English person when you're going to cancel. Anyway the point I'm getting to is that with Talk Talk they have different download level they can put you on, so much so that when I complained they upgraded me from 1Mb to 4Mb, so my download speed went up to about 1.8Mb (still not wonderful but better than what I had before). Shocking when you think I signed up for 8Mb download speed, and this particular fagend is putting people on the lowest available at the BT exchange - don't know if the ISP pay BT for different levels or what, if anyone does let me know. By the way they did put me on the 8Mb service but it kept cutting out and reverting back to the 1Mb, so I've decided to just be happy with what I've got. So if you're with Talk Talk get complaining - and remember to go straight to the cancellation option, that way you by-pass John in Calcutta!!

by Chris at 20:44 on 4 Apr 2007Report abuse

Stop moaning I am a PIPEX customer!!

8mb Broadband 16kb/s , WOW patch is P2P so I have to wait 8 hours.

PIPEX ignore me and my complaints and want to charge me £££ to cancel

They throttle P2P at 16kb/s (Modem speed)

For all you PIPEX customers wanting to complain heres a freefone number 0800 1075902

by techgenie at 12:46 on 5 Apr 2007Report abuse

We had a bit of a bandwidth issue towards the end of last month so had to reduce the size of the test files the speed test was using, as well as the number of iterations, which obviously caused a slight drop in accuracy. We've increased these again now to what's hopefully a happy medium...

by Raz at 18:35 on 5 Apr 2007Report abuse

Demon 8Mb broadband account, actual result just over 1Mb. This doesn't sound very good but I'm satisfied. I apparently live a long way from the exchange and there was serious doubt expressed by Demon/BT when I bought the account as to whether it would work at all. More to the point, its been reliable and the Thompson SpeedTouch 580 wireless router has worked well as well. Long may it continue (famous last words)...

by Colin at 10:22 on 6 Apr 2007Report abuse

I'm getting 15.4Mb.....................

Great for a 2Mb connection

Does this really work??

by M Hicks at 19:55 on 7 Apr 2007Report abuse

ok people think people are getting a bit confused with speed tests here remember that some speed test messure how quick you can download a file at and upload at not just you connection rate so if say your on 2MB broadband and use a connection type test you should come up to around the 2MBs your looking for. If your on a download and upload tester it would come to somewhere around 10% of thats so around 200kb to 25kb and so on.

Also if you get it down your phoneline (B.T lines ) then if you are within 1mile from your B.T exchange you should receive top speed and after that everymile in halfs like 8 then 4 then 2. These lines if within 1 mile distance have now got new technology so you can actually get up to 24MB ( how good i dont know) check out BE BROADBAND for that.

2 more things

Cable will always be better even thou Virgin have to get there AR*E in gear and sort out there takeover. I have Virgin being reinstalled this cominng thursday witch by the way they are currently giving 10MG for price of 4MB and at begining of May will be 20MB instaed of 10MB free of charge ( happy days )

MOST IMPORTANT THING TO REMEMBER IS STAY AWAY FROM TISCALI ALL OVER BADNESS. Bad speeds bad customer servise and stupid staff in another country that thought ADSL was my surname ( how dum ) and thats the tecnical help line.....

Good luck all :)

by Chris at 08:05 on 9 Apr 2007Report abuse

I must be a rare satisfied TalkTalk customer. Ran the test 3 times - 2.1mb, 1.9mb & 2.1mb

Can't complain for a 2mb connection.

by rolando at 20:58 on 10 Apr 2007Report abuse

using 10mb upgrade from virginmedia tests run from 400kb/s to 9600kb/s however when downloading i dont get anything faster 100kb/s the normal is 45/75kb/s any ideas . what should i get kb/s on say downloading a movie

by Steve at 16:37 on 14 Apr 2007Report abuse

Just tested it 3 times best I can muster is 86Kb !!! Thats on a supposed 8meg Talk Talk connection.My pc tells me im getting 6.2mbps !! What could be the problem??

by God's Apprentice at 23:41 on 14 Apr 2007Report abuse

Im surprised by my results always 4.2mb considering I have a 4mb cable connection with Blueyonder (VirginMedia) Ive done various speed tests over the last few months and the results dont differ very much. Which is great, Blueyonder was probably the smartest choice I made in the last year. Go Virgin Media (oh Im getting upgraded to 10mb in next week which should make my AlienWare machine very happy but not my partner) See Ya folks

by Stuart at 21:11 on 15 Apr 2007Report abuse

This cant be right?

987.4kb on a 8mb connection

Deary me this Tiscali is getting binned !!

by Steve at 21:39 on 17 Apr 2007Report abuse

Hi
I have been with NTL for years now. I pay £25 a month and had 2Mb for ages, then I found out everyone was getting 4Mb and I didnt, so I asked and hey presto I get 4Mb (ish) 3 max. - Last week I signed up for Be 24Mb and got.. 4Mb So I cancelled that - I spoke to the nice people at NTL virgin and for my money on 4MB The nice lady said they would crank me up to 10Mb to keep me happy. Ive tried every online test I can find tonight and the best I get is 2.5Mb - now I thought with a cable modem you get the speed they say *unlike the phoneline - SO - whats going on..?

by John01 at 09:00 on 20 Apr 2007Report abuse

Hmmmm... should have 2Mb with VirginMedia, noticed big drop in speed recently, confirmed by Daniel Elwell's speed test, and this test confirms it as 1Mb! So I'm not going crazy! And it's early AM, so should be better! Just called VM support and have an appointment for engineer to call THIS Sunday morning - great stuff!... modem seems to have a history of rebooting itself too, which explains other drops in connection I've been experiencing. Nice quick test! :)

by jason at 22:08 on 20 Apr 2007Report abuse

stear clear of sky. call centres in n.ireland and scotland emply 1 part timer each the rest are farmed out to malaysia. i am not exaggerating when i say i have spent hours on the phone to some !#!* wit reading from a script because my wireless router keeps dropping the connection...and still unresolved!

can any techies help...i am supposedly plumbed in to a 108 Mbs Netgear wirelss router...but it tells me the actual performance is 54Mbps at best....what does all this mean

by RaymonWazerri at 00:17 on 21 Apr 2007Report abuse

Hey,
I love what you'e doing!
Don't ever change and best of luck.

Raymon W.

by Chas at 21:37 on 23 Apr 2007Report abuse

I'm with VM and have just had an engineers visit today, Monday, having had no evening or weekend Broadband since last Friday, again. Its been very slow during the day & "page unavailable" after about 18:00 hrs. He fitted a 6db attenuator, saying the levels were too high. Was this bullshit? It's working again now with good bbc.co.uk ping speeds, no packets lost and a speed test of 2.1, which is great for a 2 Meg pipe. Recent months have been nightmarish, with midnight calls to New Delhi a common aoccurance.If I could afford to go to a better hole, I would.

by andrew at 00:12 on 24 Apr 2007Report abuse

Just to note that on my line your test gives results a lot higher than a couple of others i've tried, e.g. thinkbroadband's - up to 7MB compared to ~4MB on the rest. Just switched to Be. Not what it says on the tin, but better than Orange.

by DaveOli at 12:28 on 24 Apr 2007Report abuse

How am i getting 507 mb ???? I was on 2mg recently with Talk Talk but i believe they have now taken over the line but this looks high.

by rich comerford at 18:15 on 25 Apr 2007Report abuse

got talktalk in nov 06. had trouble since jan 08. had to get it on my other line pay £40 amonth now instead of £4 for two phone line speed is 1.2 mb

by Muz at 19:57 on 25 Apr 2007Report abuse

Thanks guys, really good tool just for a sanity check. There's a lot of confusion with results judging by feedback - just remember that if BT offers "8 Meg" (meaning 8 Megabits per second) this is the maximum aggregate provide from the Exchange to the frame (grey box in your stree). Your actual speed will vary depending on distance from the frame to your house, quality of this cable (BT used alluminium for last-mile connections in the 60's and 70's which, due to physics, have a lower maximum speed, so older houses will suffer), also the quality and length of extension cable from your breakout box (white box on the wall inside your house), a whether you use Ethernet, WiFi LAN or single point connection. Time of day is important as any interruption from the server where the website is hosted, throughout the whole network will impact on your download speed (noticed how US based servers such as MSN are slower in evenings - as it is midday over there). So please bear this in mind when berating our ISPs for not delivering what you think you're paying for - if your speed is consistently below standard then they are in breach of contract so call them and ask for a reduction in your monthly bill - I did with BT and they knocked £5 per month off!) Hope this helps guys - happy surfing!!!!

by Maureen at 10:00 on 26 Apr 2007Report abuse

Just done the test 4 times with a few minutes between: got 3.6Mb,2.1Mb,4.7Mb,2.5Mb yet I am paying for 10Mb! with NTL/Virgin Media.
Jason's message above on March 17th encourages the use of a Netgear Router, but this conflicts with what Dazzas-atom300 says above on April 4th re a Netgear Router. Further comments on Netgear Routers invited.

by rider at 08:15 on 28 Apr 2007Report abuse

Just tested for eclipse classic (8Mbps max), and I'm getting one! Rubbish!

by Pete at 22:16 on 28 Apr 2007Report abuse

I'm on the Sky Max package and mine was a reading of 4.1Mb.

It's all very silly. After logging on for 5 minutes I had sent 79,462 but only recieved 26. Even my old duff cial up could download more than that.

I did speak to one of the technical people at Sky about the slow speed just now and he said its because they are sending me 15Mbps, but after testing my line it can only handle 12.6 Mbps. So the slowness is caused by basically a blockage in the signal as my line cant cope with it.
He did suggest that I take the power lead out of the wireless router and leave it for 15 minutes. Then put it back in causing it to reset and I should get a faster speed. I gave it a try and it has worked a bit strangely. In 10 minutes sent 83, 533 and recieved 1,811.
The technial guy has put an order to lower the power of the signal to one that my line can cope with and that should stop it from going slow. It takes 5 up to 5 working days. I'll keep an eye on this and let you know what happens next weekend.

by mark morgan at 21:27 on 29 Apr 2007Report abuse

orange broad band is great gt 2 laptops and one ps3 connected wirlessly also main computer connected by ethernet reallly fast broadband would definetly reccomend the mobile phone deals asweell i have nokia n95 for free and 8 meg broadband all for £40 a month incuding unlimted voice calls with voip to anyware in uk and 100 intenational cities and 600 mins and unlimited text what a great deal

by Tiger at 00:06 on 1 May 2007Report abuse

I have a broandband with the connection speed 2.9M, and the test result is , 5.9M; 21M and 18.4M, crazy!!

by Tuna at 07:29 on 1 May 2007Report abuse

Getting half the 10mb - less than before the upgrade! Thanks Virgin Media.

by K at 22:28 on 1 May 2007Report abuse

VIRGINMEDIA VIRGINMEDIA, VIRGINMEDIA the service is poor. I get 10% of what I pay for, I pay for 4mb and get 300 to 400kb in speed, it has been the same since they bought out blueyonder.

Advice to all those who are using blueyonder: Document your speeds in the evening and mornings here:

http://www.dslreports.com/speedtest?flash=1

Save all your results in a folder in your documents, call this folder 'daylight robbery.'

Then complain and get the money back that they have been stealing from you.

by Bassy at 21:22 on 6 May 2007Report abuse

Well all I can say is have you guys ever thought that maybe you have a faulty wireless card? lol jokin, but u should also try different routers as well or try a friends laptop to see if its your problem or the ISP. I have Sky Broadband Max and I always have average of 10MB-13MB with 16MB being max. SKY has been ok for me and its nice to have a blazing fast 16MB that actually works. Only £10 a month. Look at SKY people lol.

by Phill at 14:58 on 7 May 2007Report abuse

Im on Virgin Media and its a great service. Your all banging on about speed tests and really you should try to download a large file on a torrent. If there is sufficent upload from people im downloading from, I will max my connection of 10MB. Speed tests are un reliable and do not reflect the true speeds you actually get

by Matthew at 16:09 on 7 May 2007Report abuse

My internet is running really really slow, slower than before I had broadband, Ive been on the phone constantly to sky about this problem, they are useless. My modem is running at 56 k at the moment what is going on im pulling my hair out to try and solve this

by speed-test-icle at 10:50 on 8 May 2007Report abuse

Im getting reported speeds of 2mb on average with Virgin 10mb, it started at 6mb and gradually got lower with each test! Real world figures on the otherhand when downloading a file i am getting speeds of around 9mb! so slightly lower than it should be but nothing to worry about and possibly because they are rolling out the 20mb. So basically, this "Speedtest" isn't really worth it's web space. These tests could have resulted in me getting on the Phone to Virgin for a moan when in reality there was nothing even wrong with it!!! Ruuuubbish!!

by Keith at 19:58 on 8 May 2007Report abuse

Average 363kb
should be up to 8Mb with Orange
connection say its 7.6Mbs
tested 20 times and only hit over a meg 3 times
rip off or what

by Jimbob at 21:54 on 11 May 2007Report abuse

Recently moved to a non-cabled area (after previously being NTL cable), so went for Virgin Media ADSL, supposedly upto 8mb.... have run the speed test repeatedly, and is returning appalling speeds.... ranging from 303.7kb 325.3kb 350.5kb etc.... you get the picture.... avoid like the plague!!

by Warren at 18:30 on 12 May 2007Report abuse

Have a Phone/Broadband Bundle with Orange should be "upto" 2Mb is running at 627kb. Not bad as I remember dial-up very clearly!!

Question, should the speed speed up if you connect via the ethernet cable instead of wireless?

by Nathan at 00:58 on 13 May 2007Report abuse

People people people.

Don't bother frustrating yourselves with speed tests.
Complete waste of time!! I very much doubt anyone will get there quoted speeds.
Unless you live next to a telephone exchange and have an uncontested line.

But if you really want to test your speed you should wait and test between 3-4 am for the best results! ;-)

by lescrf at 18:33 on 13 May 2007Report abuse

i am totally confused......we are with Bt and should be getting upto 8mb but the test showed 622.8kb.......what are we doing wrong. Is it my pc, my sons laptop is running much faster. i did the test while no other machine was running. I need help!!!!

by Twojesterz at 19:33 on 15 May 2007Report abuse

Just stumbled across this web site and did a quick test. With Virgin Media (formerly NTL) on a 4MB cable package. Speeds only showing as 574.4 Kb. Have argued on a couple of occasions that this is not running as it should. Very disappointed, as I made sure nothing else was running etc.....

Any ideas what is should realistically be running at? Test done at 20.31 in Cardiff. Hardly the Metropolis, but I accept there may be heavy usage in the area at this time (according to Broadband Genie spiel I should take account of this.....)

Twojesterz

by Adam D at 10:39 on 16 May 2007Report abuse

Hi people

Sky is my current ISP, changed over from tiscali. I try to play online gaming on xbox 360 and wireless internet on pc.
Surfing the web is like pulling teeth cos it's so damn slow, and I can't stay in any rooms when playing xbox because my connection can't hack it.

BT came and rewired my phone lines as sky said this was the issue, I'm paying for (upto) 5MB package to sky and they seem to think there's nothing wrong t there end, no one ever seems to know what they talking about after you've spent half an hour on hold. I can no longer seem to get a decent service from any company in the UK. I'd like to see how these ******* drive a car with no fuel, or peel 10kg bag of potatoes with their nails.

P.s. If you are telling the truth mark morgan, I apologize in advance, but you sound like an orange salesman, you seem to be the only one that's getting everything they've paid for. If you are, then there is a light..........it's just not shining in my house.

Any Suggestions will be warmly received (within reason).

by DRG at 19:46 on 19 May 2007Report abuse

Got Tiscali a few weeks ago. Started off great with speeds of 4-5 Mbps on an 8meg line. Now it has dropped to around 0.3-0.4 Mbps dowload and upload. Download should be must faster. I have contacted them so many times it's getting boring. I am going to get them for breah of contract if it can't be sorted.

by Jon Nicol at 21:09 on 20 May 2007Report abuse

I'm with Virgin ADSL up to 8Mb. Due to the distance from the exchange I can only recieve 1.5Mb. (better than nothing). For the last two days D/L speed has been cut dramatically (approx 120 kb/s). I have searched quite a few forums and it does seem that there is an issue with broadband speeds being cut lately?
Any ideas anyone?

by Andy Everitt at 19:31 on 23 May 2007Report abuse

I am with sky and on an Upto 16mb broadband package, lucky to get 3mb on a very good day.............my parents are also with sky 8mb. they are lucky to get 0.5mb.

Stay away from SKY!!!!!!!!

by Matt at 12:45 on 28 May 2007Report abuse

Some people on this site are misinformed, they are blaming talk talk and sky for rubbish download speeds and think thay because they are SKY broadband MAX that they would get 16mb..... the speed companies quote is the MAX, so you can get up to that speed, you may actually get much less! If you are on a DSL connection, i.e. it comes though your phone line, then it depends on factors like, the quality of your phone line and the distance from exchange. This is the distance the cable is run from the exchange and not the distance the birds would fly. I am an Openreach Engineer and am aware of many routes where a customer is fed an unbelievely long way round due to various factors, all this affecting the broadband speed. Roughly speaking, i would say you can expect to half the maximum broadband speed for every 2.5km of cable length you have, i.e. 2.5km away would get a max of about 4mb on a 8 mb connection, 5km away may get 2mb and over 10 km would be lucky to get broadband.

this would be the same if you're on talk talk or sky or BT, its all down to the BT line.

by Crocus at 19:22 on 28 May 2007Report abuse

Virgin Media 8 meg but getting less than 0.5 with this and other speed tests. I Can't understand why my Speedtouch seems to think I'm getting 7.6 'cos it's obvious how slow I'm going due to pages taking ages to load.

by Boyron at 22:56 on 7 Jun 2007Report abuse

I'm with Virgin media on 10mb
In the last hour I have visited 15 different speedtest sites and the results I got were:- 4.2, 13.4, 8.7, 11.8, 12.5, 1.5, 1.2, 18.6, 2.3, 4.8, 11.3, 2.4, 2.1, and 0.7. This site gave me 1.1.
So what's my speed?
Speed tests are confusing and seem a waste of time.
Is there a more accurate way?

by Nemesis at 13:02 on 11 Jun 2007Report abuse

You guys dont seeme to realise the difference between Megabits per second and kilobytes per second. 1 Megabit per second is about 128 Kilobytes per second. So 8Megabits per second connection speed will give you about 1 Megabyte per second download speed. Fact 8 bits make 1 byte. To get Megabytes per second, divide the number of Megabits per second by 8. Kbs or Kilobytes per second will be the unit used when your download speed is less than 1 Megabyte per second

by Dan B at 20:19 on 18 Jun 2007Report abuse

I am getting similar probs with sky max, i was originally with connect after swicthing from virgin.net which i had major probs with, however after nearly three weeks my connect service was live with problems, everytime i used bit lord to download i could not up load or surf the net i had to keep reseting my router, however i sorted that by going wireless, it still happens if you try to have more than 4 web pages open at once but it no nowhere near as bad, however one week ago i was upgraded to the max 16MB, speed test with connect 8MB was an average on around 2-2.5 MB, with max it was averaging 300KB, a massive drop so i phoned sky this afternoon after trying everything with my pc and router leads etc etc and guess what my line needs to be callibrated, this will take 3-5 days and i will get a phone call back to when it has been done, strange thing is though since talking to them my speed in constantly now at 2.1MB, amazing, i was told that each and every customer who upgrades this way will have to phone sky and then they will calibrate your line, surely this would be done when you ask for the service, i will give sky the benefit of doubt by waiting till the end of the week but if my speed does not go up then i will demand to go back to the connect and save £5.00 per month, i have been a customer of sky with tv for about 6 years with no problems and i have got their unlimited £5.00 per month phone service and i am saving loads, i also have had no probs with staff.

by vlseng at 10:57 on 21 Jun 2007Report abuse

Let me tell you guys the reason. Malaysia can still offer 384K bandwidth? Popular plan at 512K & 1Mbps?

Advanced and developed countries are offering over 25Mbps. including Singapore, New Zealand, Australia, Hong Kong, China. That’s after the government push for competition and unbundling. (some even before unbundling are also running at >4Mbps)
And these countries are aiming for >90% uptake

Where does Malaysia stands? Still Malaysia want to claim to be IT hub? gosh! No wonder Malaysia Telcos are making money…and economic booming (just a little) All at the expense of people welfare. Guess you people should start to demand.

by Neil Burge at 15:43 on 21 Jun 2007Report abuse

There is very little difference between ISP's. The only real difference is the price you are willing to pay for the level of service that you want.

If you get your broadband for no extra cost with another service then what level of service and technical knowledge on the helpdesk do you expect to get.

Speed's will depend purely on your line and location. I signed up with Bethere who advertised 24mb for £24 per month. I got a reading off the router of 15010 kb/s connection. When I had a problem with my connection the support was fantastic. The staff were not in the UK but the english was good and they could be understood. Responses to questions were quick and informative.

I have recently changed to sky max, advertised at 16mb and get a connection of 15323 kb/s.

I am around 1km from the exchange and in a relatively new property so the line is fairly up to date.

Obviously I dont expect the same level of service for my £10

by sarah at 11:56 on 26 Jun 2007Report abuse

is my broadband running at 20mb yet

by michael at 15:25 on 27 Jun 2007Report abuse

these broadband speed check sites are a load of bollocks ! you can try 10 different sites and the ranges can be from kb/s to 12mb/sec..........whats the point of these stupid sites anyway ? if they tell you one thing then one second later tell you another, whats to be gained from it ? which site do we believe? this site told me my d/l speed was 679kb/sec when i first tried it........nonsense then when i change postcode it goes to 10mb so what ur telling me is that it needs correct postcode to know correct speed ? utter bollocks..........waste of time telling anyone their speed because you cannot tell them honestly

by sam at 19:11 on 27 Jun 2007Report abuse

iv got sky broadband 16mb and iv checked it several times and its only 54kb! wat a joke sky broadband is an absolute waiste of time money and effort

by mark at 16:42 on 3 Jul 2007Report abuse

im with ntl,now virgin media,just gone onto 20mb.done 10 different test each time on 7 different sites,cant even see it here but my speed varies from10mb all the way to a poxy 1.1mb.now im very close to the exchange and get every last drop out the lines but now its all gone all to ****.why would i not get the full amount now???

by Ben at 17:13 on 6 Jul 2007Report abuse

I'm currently on AOL silver (supposedly 2mb). However, ive used numerous speed checkers and they all came up with similar results (all around the 930 kb mark). Ive called AOL, and they said they'd increase the speed, but still after 2 months, its the same speed. i live close to a BT exchange, so why is my inernet connection so far below the advertised speed?

by John at 21:05 on 8 Jul 2007Report abuse

Been on a 2Mb connection here for almost 3 years, never had any trouble with it up until recently. Always seems to play up from 4pm - 10pm. I would consider myself a light bandwidth user.

If this should continue im going to demand Virgin Media compensate for its poor service.

by Gary at 16:13 on 15 Jul 2007Report abuse

Been trying to get BT to admit my line has a problem ... but its hard work ... even harder when I have yet to speak to anyone who can speak english and understand it without repeating everything 4 or 5 times.

Line speed should be up to 8 meg ..... Always got between 3 & 4.5 meg.

Now I have problem is slowing connection & for the last week connection has sucked..

Result = 122.2kbps lol

& they still tell me nothing is wrong and I am getting a faultless 5 meg on my line.

ahhhhhhhhhhhhhhhhhhhhhhhhh !!!!

by Bollocks at 16:50 on 18 Jul 2007Report abuse

I jus done the test and virgin media are sayin ive got "20 meg" and so what does it say ive got??? 1 meg

...pissed

by Steve at 21:08 on 20 Jul 2007Report abuse

all internet providers are rubbish and they are not interested in customers they just want all our money and they are happy not interested in us - dont listen to any of them they all talk rubbish - the best i have dealt with is aol and that is saying somthing but if you have to deal with providers allways ask for there managers because if you dont you dont get no where and you end up speaking to a manager anyway --- good luck for all internet customers experiencing problems cos its very difficuilt to get cleare answers and problems rectafied

by Freddy at 09:16 on 25 Jul 2007Report abuse

LOL.

Makes me laugh when people on here saying I got a 2Mb link but only getting 256Kb download speed. Do your math.MB is NOT Mb/Mbps as someone on here says they are all the same...they're not. The first is megabytes per second, the latter are Megabits per second (8 bits to a byte). If you have 2Mbps (2Mb) the that is 2097152 bits per second. Divide by 8 to get into bytes and divide by 1024 to get into Kbytes and you get 256.Rule of thumb is 64Kb download speed for each 512Mbps (1Mb=128k, 2Mb=256k).

by Freddy at 09:24 on 25 Jul 2007Report abuse

BTW they are theoretical peaks. I'm on an 8Mb link but can only attain 2.7 cos of extended reach from the exchange (distance, signal to noise ratio, attenuation etc affects the qulaity of your line - if like me you are on adsl over your phone line).

by DJ SL at 10:00 on 2 Aug 2007Report abuse

This speed test is biased because when the speed is measured you could have various applications running which use your internet. The best way to check is to look at the information about your internet conection on your router (if you use one).

by DJ SL at 10:04 on 2 Aug 2007Report abuse

Another way the test could be biased is because at the time you carry out the test there could be thousands of people useing their internet through the same exchange, which means there will be a lot of traffic, and therefore slowing your internet.

by DAVE at 13:50 on 4 Aug 2007Report abuse

I did 3 test using this speed test, 3 different post codes, the closes one to the exchange gave the higher score. I am sorry to tell ever one this is a sales pitch to try and sell you another server claiming they will give better speed. Well they will not. If you’re on LLU,
you are sharing your connection with everyone else on your exchange, the more using it the slower it will get, try going on at 3am in the morning do a speed check and see the difference, cause everyone else is asleep. So true to life this country is the more money you can afford for your broadband connection the faster and better service you will have, and will not have LLU. LOCAL LOOP UNBUNDLING. THE NEW PARTY LINE OF THE BROADBAND ERA. WHY HAVE ONE USING ONE CONNECTION WHEN YOU CAN HAVE 50 USING 1 CONNECTION, THATS 50 TIMES £20 A MONTH THATS £1000 MORE MONEY FOR THEM, AND YOU GET SLOWER SPEEDS. THATS WHY ITS BEST TO BE BRITISH?

by Steve King at 09:42 on 7 Aug 2007Report abuse

Needing to move from Orange Broadband!!!

When ordering with BT this is what they quoted................

Our tests confirm that your line supports BT Total Broadband and estimate that you should be able to reach a maximum potential broadband connection speed of around 0.5 Mbps...

0.5 mbps!!!!!!!!!Is this as bad as it looks? Any options?

Not Talk Talk or Virgin Media

Cheers

by Grimnir at 00:18 on 12 Aug 2007Report abuse

Am with fast4 - I get 'up to 8Mb' and in reality I get around 6.2Mbps throughput as I live in middle of bloody nowhere so quite happy really.

I do not use P2P or anything so that speeds suits me.

I pay £15.95 per month and they have no FUP or caps at all!

Excellent tech support too so not bad!

Wish I could get the newer faster speeds but Cable is not allowed in this part of Wales.

For a truer speed test download a large file from somewhere and look at the downloading speed it shows under the bar - eg; 720 kbps = 7.2 Mb (roughly!).

Namesco or Global Speed Test are fair but not true.

by hoover198 at 10:29 on 18 Aug 2007Report abuse

i get the reading 53.3 mb at higest and the lowest was 27.4 mb
with virgin media

by Adrian at 15:36 on 23 Aug 2007Report abuse

I am limited to 984 kbps download speed despite paying for the Tiscali Max 8Megabits. This is the same performance I had with their 2 meg package. My line will support 5.5 megs. I am 400 metres from the exchange. I can connect via my neighbour and get an improved performance viahis wireless LAN and ISP.

Neither Tiscali nor BT can account for the problem. Is it possible that my combined router/wireless Lan is limiting the download speed? I have a Netgear 54 Mbps Wireless ADSL Modem router with 4-port 10/100 Mbps switch, model no. DG834G.

Any views would be very helpful.

by Faye at 13:42 on 29 Aug 2007Report abuse

The other day I was lucky to get 1Mb, today I am getting between 23MB and 50MB on an Orange 8Mb line unlimited package and the guide says my BT line supports around 5Mb. All very odd, but I am certainly downloading much faster today.

by paul at 19:09 on 9 Sep 2007Report abuse

well im on sky its says i can get 3mb but there say im gettin it but im only gettin 1mb :(

by Wonder Boy at 13:49 on 11 Sep 2007Report abuse

Hi BBG ;-)

Ther are lots of sites giving me different results. How do I know I can trust your's? did you build this your self or do you use another sites test? (be truthful ;-)

Cheers,

Wondering ;-)

by john at 19:56 on 20 Sep 2007Report abuse

how do you work it out if u got some thing like 1,586kbs how do you work out how to change it to mbs thanks

by Alex at 23:15 on 6 Oct 2007Report abuse

sorry for this long post
Quote "Neil Burge
Jun 21st, 2007 at 4:43 pm
There is very little difference between ISP’s. The only real difference is the price you are willing to pay for the level of service that you want.

If you get your broadband for no extra cost with another service then what level of service and technical knowledge on the helpdesk do you expect to get.

Speed’s will depend purely on your line and location. I signed up with Bethere who advertised 24mb for £24 per month. I got a reading off the router of 15010 kb/s connection. When I had a problem with my connection the support was fantastic. The staff were not in the UK but the english was good and they could be understood. Responses to questions were quick and informative."
sounds like a salesman to me
i have been a Bethere customer for just less than a month and have found what neil said to be a load of horse poo. there customer service is abismal, they lost interest in my connection ticket so i started a complaint ticket only to have them try to sort my connection problem there, then they got bored with that ticket so had to start a feedback ticket only to be told it's not their end thats faulty. the problem of being dropped fron the connection has been in play from day 1 almost 1 month. my connection speed starts between 5mb and 7.2 but because of the loss of connection it gets lowered by atleast 1-1.5mb granted i will never get 24mb, but maybe the max the line could handle .
would someone be able to decifer what this means please :
DSL Connection

Link Information

Uptime: 0 days, 4:43:41

Modulation: G.992.5 Annex A

Bandwidth (Up/Down) [kbps/kbps]: 936 / 4,774

Data Transferred (Sent/Received) [MB/GB]: 78.90 / 1.16

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 26.5 / 46.0

SN Margin (Up/Down) [dB]: 13.5 / 12.0

Vendor ID (Local/Remote): TMMB / �

Loss of Framing (Local/Remote): 4 / 0

Loss of Signal (Local/Remote): 1 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 402 / 0

FEC Errors (Up/Down): 0 / 18,038

CRC Errors (Up/Down): 645 / 68

HEC Errors (Up/Down): 400 / 50

by not happy at 17:13 on 14 Oct 2007Report abuse

157.4 on a 20meg virginmedia line

by furious at 17:56 on 23 Oct 2007Report abuse

under 200kbps on a 8meg virginmedia line. Virgin Media is completely useless. Dont use, ever. Damn contracts.

by Lewis at 13:47 on 27 Oct 2007Report abuse

Look all people getting confused. I work in IT, your speed depends on so many things not just what your paying for. 1) how far from the exchange you are, 2) quality of your phone line, 3) simply where you are. in the country even if your near the exchange you may not get what you fully want. So basically just because your paying for 16mb you could only get 100kbps. Sucks i know but thats the way it is.

by Jonney Rocket at 15:37 on 27 Oct 2007Report abuse

I am paying for a 8mb connection with BT and get a result of 89.6 K. Goodbye BT.

by John at 23:24 on 6 Nov 2007Report abuse

Can anyone tell me why I get such a slow connectiion? It really sucks going from a 6.1MB speed with SKY. At my old house and to this speed (816.4 Kb) at the new house. And its a NEW house so I assume it is quality line. Just moved house.
I do understand about distance from exchange. But this broadband checker and others have put me thousands of miles from my exchange. (One site put me around 3600 miles from my exchange.) When it probably is no farther that 7 or 8 miles line of site. Did they run the cables around town several thousand times or what? Anything I can do about this? Im with BT on option 3.

Your speed test result: 816.4 Kb

The following services are available to you: ADSL
Virgin Media cable
Be Broadband LLU

You are connected to the Atherstone telephone exchange

You are approximately 5,848,022 metres from the exchange (straight line distance)

by scotty at 23:49 on 7 Nov 2007Report abuse

Just tried my new nokia n95 on t-mobile web and walk plus running HSPDA connection (3.5G) as my wireles usb modem, and I'm getting returns of circa 520 kb/s. I'm happy. Not bad for £12.50 a month. And no fixed fone line/cable installation and lets u use it on the move. Obviously need to be in a strong coverage area but worth considering.

by mark blackburn at 23:36 on 10 Nov 2007Report abuse

nice im ment to get 2.4 mb ish. but at the mo im getting an amazing 116.2 Kb hold on to your seat biggles.

just been told by a friend in my area that virgin are on a condition black on there server so be got slow ass snail pace in our area well warrington wa5 and wa3 that we know of because off all the new people coming to virgin the servers cant handle it and it will take 3 months to give us a new server that can handle it but i dont think it will ever get done. what a joke.

mark blackburn warrington

by pedro at 15:30 on 11 Nov 2007Report abuse

hi i am on virgin adsl broadband up to 8mb but i am only getting 86kb wot is the point of paying for broadband if you get dial up speeds gonna try be broadband up to 24mb

by angela at 20:07 on 12 Nov 2007Report abuse

Just signed up with virgin. Used BT before.
Not sure what speed I've bought/paid for, but I was testing as since I got connected I am finding it excruciatingly slow.

Tested at 110.8Kb !!!!!
FFS
I pay for the "up to 8Mbps" service.

Not happy .....

I make a significant amount of my earnings online and this speed loss, if not rectified, could significantly impair my attention span! With a fast speed I don't mind working 15 hours a day ... if it's slow, I'll give up and end up chatting online instead after 3 hours.

by Steve at 09:03 on 15 Nov 2007Report abuse

OK, some of this is covered in other posts but some stuff you should know before you go swapping providers to try and solve your problem. The first limitation in your broadband is the local loop connection. As other people have stated ADSL (not cable) is distance dependent and the further you are away from the exchange the slower the speed you will receive. When they quote up to x Mbps, that is on the basis that you live next door to the exchange. Then you have to consider line quality. Again ignoring cable connections, the service is delivered over a copper connection via a series of street junction boxes. If you live in a remote location and have your line come in on poles for instance your line may be decades old and will not perform as well. Unless you have a cable connection all the providers use a line which they ultimately buy from BT Wholesale (or OpenReach or whatever it is called this week). SWAPPING PROVIDERS WILL NOT MAKE ANY DIFFERENCE TO THIS.

The next factor is the generation of the DSLAM that terminates your copper line in the exchange. The technology has advanced to enable faster and faster speeds to be delivered but not all exchanges will have the same generation or capability. Here it gets complicated. Some Broadband providers are simply reselling a BT Wholesale product which they re-badge as their own. In this case the DSLAM that you are connected to is exactly the same one that you would connect to if you were a BT customer or any of the other BT Wholesale re-sellers. SWAPPING PROVIDERS MAY MAKE NO DIFFERENCE TO THIS IF YOUR NEW PROVIDER IS ONE OF THESE RESELLERS. These providers do however choose how big they want the line to be that brings all of their customers back to their Internet exchange. All providers make an assumption that all their customers will not use the internet at the same time and therefore the total amount of "back haul" bandwidth they provide will be less than that which is required to accomodate all of them at the max speed. So for instance, if a provider has 100 customers with up to 10mb broadband, if they all ran at max speed at once they would need 1000Mb (1Gb) to support them all. Providers will typically work on a contention ratio of something like 50:1 and therefore keep their costs down by providing something like a 34Mb back haul which means that if all the customers maxed out at the same time they could not get any more than 348Kbps each. Some providers do however install their own DSLAM equipment either in the BT exchange or in a building close by. They will also have a back haul requriement but they will typically build this on their own network rather than leasing it at a commercially higher rate and may therefore be more generous with the contention they provider for. These are probably better alternatives than resellers.

The next piece of the jigsaw is the speed of the providers connection to the Internet back bone. The size of the access to the primary internet, the peering location and organisation used will all have an impact on the quality of the service and the amount of contention they allow here when they aggregate all of the traffic on all of their back haul circuits from the exchanges will make a big difference to you performance.

Fianlly, what you are trying to access is the last element. The target service you are looking for will have all the same issues the other way round, so when you are using a download site and getting a very slow download rate, it may have nothing to do with your service, it may simply be that the contention for the target service is so great on their access line that the downloader cannot put out at any more than a few Kbps.

So, when you are choosing a provider, you are probably only choosing a preferred marketing pitch and an organisation that delivers a customer service experience you like. The impact on the technology and its performance is unlikely to vary greatly unless you make sure that your provider is an Owner / Operator, not just a reseller. You would also need to know what their internal network capacity, commitment to contention and performance in terms of latency and packet loss are if you want to make an informed decision (and they mey not tell you. I can't imagine that anyone in front line sales for domestic services would even have access to the information. If you go for a reseller, make sure that the network they are reselling is not the one you are already using!!!

When you consider the speeds advertised just remember that this is only the maximum theoretical technical speed available on the copper line between you and the DSLAM in the exchange assuming you live next door and the line is new. It bears no relation to the performance of the service you may experience.

I hope this helps a little.

by jimbo at 15:10 on 18 Nov 2007Report abuse

i am getting 19meg download with virgin media up to 20mb not bad

by brian wilkinson at 19:17 on 21 Nov 2007Report abuse

56K wow brilliant service from virgin meadia 8 meg connection

i have been fighting virgin since moving to them they are
1 liars,, virigin please sue me!
2 helpline ha, one person didnt even understand about ping result!!!!
3 tell you one price then charge another
4 never have the correct details
5 you ring them recorded voice tell you how good they are then sorry we are experiencing technical difficulties rig back
6 but the sales number accepts calls!!!
7 now they close the line down after 5!
go to my virgin hell my story is on there
regards

brian

by MC at 20:50 on 25 Nov 2007Report abuse

With sky broadband 8mb and have had nothing but problems since switching from tesco 512k the realiabilty of the bundled router you have to use is terrible as is the range. actually acheiving slower speeds now

by OughtToKnowBetter at 15:31 on 30 Nov 2007Report abuse

I Have BT Broadband and was getting about 6 Mbps download speed.
After having a Sky Box installed download speed droppped to 135Kbps - yuk!.
I simply removed the Sky box phone connection and the broadband speed zoomed back up to 6 Mbps.
Sky box still works fine.

by Neil at 05:52 on 4 Dec 2007Report abuse

Well, that was indeed interesting! I ran the test a few times in a row and the results varied from 1.1mb (which i've never actually every seen for downloads) to as low as 200k (which is infact the most i would usually see when using) ....please feel free to offer any sugestions

by Tim at 15:40 on 16 Dec 2007Report abuse

Argh! I'm paying for an 8meg Pipex connection. I'm 381m from my exchange and BT reckon I could get 6meg, which is close to the 6.3 this site suggests I could get. My actual speeds range from 350Kb-1Mb. Cr@p.

by greg at 23:28 on 16 Dec 2007Report abuse

my bt line can support 3mb (poor) aol speed less than 56kb. Do you ever have the feeling your being ripped off?

by Simon at 10:01 on 22 Dec 2007Report abuse

Apparently my line can give me 32.6mb speed....
I'm 1600 m from the exchange, which admittedly will slow things down, but at the moment I'm lucky if I'm getting 50k!! I could do dial up at practically the same.
And to top it all I just upgraded my Sky Broadband to their 16Mb Max package - seem a bit pointless now.

by Howard at 18:17 on 1 Jan 2008Report abuse

My line will run 2.9mbs, & have just actioned Orange to upgrade from 1.0 to 3.0mbs. Orange advise this will take 10 days to implement. Using this test, current service gave 0.489mbs, well short of 1.0mbs we should have. Will test again in a couple of weeks to see if the upgrade works. Seems we are short changed when looking at the specs of kit we can buy (108mbs adsl routers etc) and in comparision of others abroad who get easily get 50mbs .

by AnnDer at 15:55 on 2 Jan 2008Report abuse

Just recently renewed our contract with tiscali, now we're really regretting not going to another service provider. Signed up for an 8mb connection speed yet I've never had speeds over 6mb. Initially I allowed for a slight margin of (-2mb), however over the course of several weeks I had the following speeds : wks 1-3 6.0mbps, wk 3 - 5.0mbps, wk 4 - 4.0 mbps, wk 5 -3.0mbps and finally wk 6 - 1.9mbps. Note : during the weekly decline in speed we have never experienced fluctuations whereby the the speed actually went up, it went steadily down persistantly; very suspicious ! I have just discussed this issue with the technical support team and I was advised that my line can't go above a speed of 4.0mbps ! surprising considering it's currently operating at a speed of 4.1mbps after they made amends and intially it was operating at a speed of 6.0mbps. I really believe the company is extracting the urine and we're not far off calling it a day with Tiscali on the grounds of breach of contract.

by Mathew Smith at 01:03 on 3 Jan 2008Report abuse

I am with virgin media and have there new 20 Mb/s (2.5MB/s coz 8 bits in a bite!) MAX cable line VERY fast only limited by anoying hosts that LIMIT download speeds even when empty!! why? it averages in the top 89% home conection in the world! will download at a constant 2MB/s and will download 100MB in 1 minute!!! upload is ok at bout 800Kb/s good 4 my game server. Host a game connect wid lan and get 0 ping it aint cheatin but it helps!

by lynsey at 19:33 on 12 Jan 2008Report abuse

I have just changed to Talktalk after being with BT for quite a few years, I have never really had any problems with speed but im getting really annoyed with Talktalk at the moment as my broadband keeps disconnecting and reconecting itself, I have tried everything they have told me to do but yet it still does it. It is really annoying, My test speed show 5.89 and is what it says i should be, although i cant really complain as my broadband is free in my talktalk package.

by Alan D at 23:39 on 12 Jan 2008Report abuse

As an add on to Tim's comment about Pipex, (who are owned by Tiscali) I also "upgraded" to 8 meg. NO CHANCE. I'm something like 2 miles from the exchange, quoted maximum speed of 2.9 meg on the speed checker. Checked over a 1 hour period, max I got was 2.3, fell to well below 1 meg most of the time. This was during the day when things (can be) quieter. You CAN'T get these speeds over BT lines, no matter how close you live to the exchange. I too feel we are being ripped off by being offered something they have no chance whatsoever of being able to deliver.

by Danny at 14:59 on 14 Jan 2008Report abuse

Done a load of tests over recent weeks at massively differing times of day from a number of different sites, and my TalkTalk "up to 8 Meg Broadband" has never reached higher than 150kbps, but averaged at around 40-60kbps. I'm 1,500 metres away from an exchange that it tells me supports 3.4Mbps.

It's pathetic. Let's hope that campaign Five are doing on their Gadget Show leads to a bit more clarity from the moeny-grabbing providers when they peddle their wares.

It would be nice to have UK call centres to speak to as well, but now I'm just being silly.............

Can see me going to Cable broadband soon, as ADSL is a joke.

by aniljessie at 22:14 on 15 Jan 2008Report abuse

hi im trying to get broadband from sky but as i checked the speed available to me if i join sky was 256 kb when my uncle next to my door gets 8-16 mb...the website says your bt line can support upto 256kb.....isnt that too slow.......n how can i make my bt line strong to support more????

by Nick Edwards at 13:06 on 22 Jan 2008Report abuse

I have been getting 1.9mb speed but paying BT for (upto)8mb speed. I have ran several tests and my line is able to carry 3.9mb so I have called BT in banglabloody desh (yes BRITISH TELECOM in INDIA???) and they have an engineer checking the line.....To be continued..

by sylar at 19:01 on 22 Jan 2008Report abuse

Speedtesters are not always accurate so you shud check with several different testers to get an accurate picture. also there may be other factor that are slowing down your dl speed, if you have a 3rd party firewall check the setting to make sure its not blocking your connection. Also your isp has a fair usage policy and if you dl alot and keep going over it they will restrict your speed

by binnie at 12:21 on 2 Feb 2008Report abuse

hi i have just got aol to upgrade me to there 8mb package and so far have been getting 6.5mb which is not to bad when i have done line speed check and it tells me i could get UP to 5.4mb not realy had many props with aol so i would not have any probs telling people to sign up to aol the only thing is the 18month contract you have to have. one more thing if i have'nt signed a contract can you get out off it with out paying as most contracts you have to sign for for it to be binding any reply would be nice THANKS.

by j.harwood at 02:51 on 11 Feb 2008Report abuse

Tried the speed test 5 times did not work at all for me???????.

by dale at 14:31 on 15 Feb 2008Report abuse

I think that test isnt very reliable, im on Sky BB Max so a 'up to 16mb' connection yet this test is saying im getting 42-44mbs and then if i do another test after it will give me a

by boothy at 13:24 on 18 Feb 2008Report abuse

hi people i have sky broadband MAX (UP to 16MB) but its shared thru the same wire as my b.t 1 until it splits outside, so that slows it down a bit i would imigane,anyway my tests come thru (www.speedtest.net) as 6800kb/s download and 750kb/s upload, and i can download average at around 700kb/s, anyway it says my connections 7.3mb not bad but its half less, than what i should get up too!

by Stevo at 20:26 on 8 Apr 2008Report abuse

Talk Talk, fed up with them now, i was warned before joining but they were meant to be cheap. not in the end, i couldnt get the free broadband so had to pay more. not only that, a indian salesperson added a intennational call package that they wouldnt cancel. over the year ive had a few ocasions where i have been cut off, phone and broadband. a BT? engineer looked at the problem and says talk talk often randomly disconect customers, and as they did with me, attempt to blame me and charge me "up to £160". two weeks of calls, on my mobile, to india, lots of holding, lots of confused poeple who didnt understand basic technical words, lots of frustration, i got back on (for three weeks).

DONT CONTEMPLATE GOING WITH TALK TALK!

by Star at 16:33 on 11 Apr 2008Report abuse

Well I'm with SKY and I'm utterly fed up with them trying to rip me off!!! I pay for 8mb but according to 6 different speed test sites I only get 1mb, I was wondering why I kept falling asleep while trying to access my emails! Since getting the full package (phone, internet and tv) I have never heard a word of truth from them. There is always something I have to pay extra for. £26.00 per month huh? As soon as my contract comes to an end I'm off! Don't bother with Sky broadband or phone service, waste of money, time and energy!

by Richard at 20:37 on 2 May 2008Report abuse

bethere, 24meg, 1.8 miles from exchange, 2.4meg. thats 10% while the experts on this thread say its 6megs at worst.

was with bt. upgraded to 8 meg, got 3.4 for two years, then back to 1.8meg again. they turned my line down and denighed it. admitted it as i left them. said it was turned down to 2 meg(after 2 years of telling them so) and would i like to pay to upgrade to 8 meg. well... what could it possibly of been turned down from? there is only the 8meg thats quicker. ive paid for it once allready, and odviously had to taken away. they couldn't see it though..... thick. They then changed my first name so data protection meant my connection could never be terminated. Not my account, despite me paying for it and the e-mail in my name issued by them based on my sign up details. stupid...

by peter at 15:59 on 2 Jul 2008Report abuse

I live 2 miles from my exchange and getting 2.5mb which is **** coz the excuse i get when i call up for faster speed is that im too far from the exchange! what shall i do, move into the royal alber exchange or what?

HELP!!!!!!!

by Wendals at 07:40 on 16 Jul 2008Report abuse

I have been paying for a 20MB broadband service from NTL now virgin for years. Since Xmas 2007 I noticed my speeds drop significantly and over the last 6 months the max speed I have reached is 12.8mbps - I have an ongoing complaint with them and currently going round in circles and getting no where fast.

by Tajinder at 16:06 on 17 Jul 2008Report abuse

DO NOT GO WITH VIRGIN MEDIA!!!

I upgraded to the 8mbps package from a 2mbps, I used to get about 1mbps but now that I should get broadband 8 times faster I only get 332 kbps thats less than a SIXTEENTH of what i should get. I called them up and wasted 10mins on preeing buttons that redirected me throught to more and more people and once I got the right person he " couldn't hear" when I said that my Broadband isn't the mother of all broadband like they say in the ad but more like the granparent of broadband! I'm so fed up with them and I am thinking to change to O2

by Mikakiru at 17:17 on 17 Jul 2008Report abuse

Virgin Media readings were accurate, most other connections I've tested were too.

Anyone on a Virgin Media connection should note that your speed may be capped to 50% of your normal connection speed during peek hours (4~9PM) as they state for 5 hours only. So you might have a 10MB connection, but under bandwidth cap.

Although, you should also note, Virgin Media have been messing around and I have noticed my connection (2MB) capped down to 1MB for over 12 hours a day (tested by numerous sites and methods), it's ridiculous, but a breach of their contract.

Advice: Drop them like a rock.

by Ade at 23:28 on 13 Sep 2008Report abuse

Spending quite a while reading through all these messages gives me some comfort. I thought Pipex / Tiscali were exceptionally poor with their customer service / broadband speeds and I could go on forever about the shambles of a company I believe them to be, or maybe robbers is closer to the truth, but I wont. I'll simply say that the whole industry seems to take their customers for a very expensive ride but there is a solution. WRITE TO OFCOM. PLEASE. They do take note and they will come down heavy if enough people complain. So complain, again and again...

by Nick Reed at 19:58 on 14 Sep 2008Report abuse

what a load of ****. i have Aol wireless and its saying my connection speed is under 54kb per second. AOL is ****

by Dale Johnson at 03:54 on 18 Sep 2008Report abuse

Firstly thanks for providing me with this service

I knew there was something up with my speed from my broadband provider as i experienced slow connections throughout the whole day and this site has proved it to me. I was uploading photos and holiday videos to send to the family abroad and it took so long over 2hours also when i try to download anything trust me it takes forever.

I am currently paying for speeds of 8mb with BT and i'm appalled to discover i'm only receiving 1.7mb and i only live down the road from my nearest telephone exchange, i'm disgusted i thought i could put my trust into one of the biggest telecoms in the uk (BT) Bad Tendencies more like.

Where do i stand in cancelling my contract in which i'm not happy with and feel this service oh excuse me sorry what service was missold to me?

by Spence at 16:09 on 3 Oct 2008Report abuse

I think people are forgetting that there getting bits not bytes. Let me try to explain I have a 16mbits Broadband connection thats 8 times less the speed of mega bytes.
In computer terminology there are 8 bits to a byte. So if you think your getting 16 megabytes on a 16mb line your mistaken. The average would be 1.2 to 1.4 megabytes from the fastest web server at 16mbits broadband. You would be lucky to get the full 2 megabytes as this would depend on you upload too. Like wise my upload is 769kb/ps nearly 770 kilobits per second divided by 8 is roughly 100 kilobytes per second. So roughly translated it would take 10 seconds to upload a 1 megabyte file file. If I got all my maths right thos getting downloads of 118kb/ps should check if its bit or bytes there addressing.

by Spence at 16:20 on 3 Oct 2008Report abuse

Just to follow up on my previous comment recent figures taken at peek time. Due to Contention likely to be above 30:1 and it throttled at this 5PM Friday night pretty good.

Speedtest.bbmax results
Download Speed: 10627 kbps (1328.4 KB/sec ) Upload Speed: 569 kbps (71.1 KB/sec )

PC Pitstop Results
Download Speed: 11529 kbps (1441.1 KB/sec transfer rate)
Upload Speed: 490 kbps (61.3 KB/sec transfer rate)
Latency: 56 ms

Here is the maths 10627 divided by 8 = 1328.375 to the nearest decimal place 1328.4
569 divided by 8 = 71.125 or to 1 dp 71.1

Please also note it general terms KB is normally Kilobytes and kb kilobits
^ ^
Capital Letters Small letters

by Mr. K at 00:00 on 18 Nov 2008Report abuse

I was on sky max for a while and I was getting about 3.5 Mbps for a while, then switched to midi and was still getting that speed until suddenly it dropped to about 1.5 Mbps. Called Sky to ask what was wrong, first they told me there was a problem with the phone line, then I've got a virus on my PC!!!! Totally useless!!! Don't know which provider is the best one to go for...

by pissed off at 20:17 on 4 Dec 2008Report abuse

virgin broadband is a load of ****, my son worked for them, i was on his staff account with 20meg broad band getting in between 10 and 18 meg all the time, then when he left im lucky if i get 8 meg on a 20meg bb

they say about peak time rubbish.. but if your paying for a 20meg package you should get that all the time! you dont got into a shop and ask for pie and chips and only get chips cause its peak time and still have to pay for the pie do ya pfffft

by Twocans at 10:11 on 7 Dec 2008Report abuse

Why cant providers be made to promote there upload speeds as well as there download speeds, I am a developer and need to have live access to my server, I am with bulldog for over a year and yea I am totally over charged and will change provider over the christmas, Bulldog has shocking customer service as welll as connection speeds but as I use the service for work I need to be sure switching from one provider to another will be in the shortest period of time.

A big rant I have with bulldogs customer service was last month, that is November 2008 I got a call from bulldog, they said they were from Bulldog but would only give me a firstname. They told me my credit card had run out and needed renewing, I asked for there phone number or some infor as to get in touch with bulldog head office so as to qualifty they were actually from bullodg, the lady on the phone my god, she said "are you going to give me your card number or what", I repeated my question and she said ok "I am going to cut you off, now we will see how smart you are" she laughed and hung up the phone. OK within 5 min I no longer had internet connection etc. It took me 2 days to chase down and find some one in accounts to reconnect me. all I can say is bulldog are crap.

I am now looking for a provider that offers both good upload speed as well as a download speed.

k

by Anil Makim at 14:46 on 19 Dec 2008Report abuse

We were told by tiscali of 6.5Mbps upgrade last week but nothing has changed and it is very hard to contact a right person to talk to in this company.

by **** i have had it off the wife at 00:51 on 4 Jan 2009Report abuse

talktalk said i could have upto 8mb broadband, now i am connected after 3 weeks waiting its only 300kbps. bt said my line should take 6mb. what can i do i have an 18 month contract. the wife is going mad with me for signing up. thats now 18 months of nagging, not *****ing?

by lol at 19:52 on 8 Feb 2009Report abuse

0.06 mb/sec down with a 8mb connection

by stew at 01:32 on 16 Feb 2009Report abuse

I have O2 and they just emailed me to tell me I'm not getting the expected 10mbps speed they had expected to give me. Damn.....

I seem to get 5 mbps instead. I used to live in Korea and got 100mbps for the price I'm paying for my p***y little 5mbps...

wish the UK would upgrade itself to the 21st century.

by liz at 17:01 on 27 Mar 2009Report abuse

we were experiencing very slow browsing with talktalk, 30 seconds to open an email, ages to get into ebay, etc., yet video and music downloaded really quickly.

Phoned them and after a few suggestions they told me to change the MTU size in my wireless router to 1432 (from 1500). What a difference, browsing is now really fast

by Elias at 19:14 on 29 Mar 2009Report abuse

I have been with AOL for the last 3 years and paying for an up to 8Mb ADSL connection...During the daytime I get about 375KBps and evenings about 200Kbps. I don't want to mention weekends as it is suicidal ! I get about 90Kbps. I have called them at least 50 times over 4 years but nothing ha changed. I am definately switching after my contract is due end of July. I have spent some time searching around for the best possible provider in my area (Ealing West London) and most of the sites come up with O2. Any suggestions on O2 please?

by John thomson at 19:10 on 9 Apr 2009Report abuse

hi there im wondering if someone can help me im struggling with bt here.they keep telling me im suppose to get 2.0mbps at my address and im only getting 0.46 Mbps downstream and 0.24 Mbps upstream. after calling them for the 7th time all they ever do is ask you the same questions and tell you they will call back in 24hours with an update.I've had a bt engineer out at my house and down at the local exchange and he can't find a problem at either places.is there any1 i can contact about this and try escalate it because im kinda gettin annoyed with this,paying for broadband and i would just be aswell off with dial up.

by Broadband Genie at 09:24 on 10 Apr 2009Report abuse

Sounds to us that it is time to contact Ofcom - an independent organisation which regulates the UK's broadcasting, telecommunications and wireless communications sectors. Good luck! http://www.ofcom.org.uk/complain/internet/

by Kev P at 17:52 on 15 Apr 2009Report abuse

Were paying for 16mb sky broadband and can only get a speed of 43kbps. crap

by Craig W at 13:31 on 15 Jun 2009Report abuse

Im with BT and with the Unlimited package so thats supposed to be, unlimited download speed, unlimited upload speed, unlimited connection time, unlimited bandwidth and yet my towns line speed is 1.895Mb/s Max and im getting 255kb/s but when i actually go to download a film or something, say its 500Mb, when i get it downloading 5 mins through it says im downloading at 36 kb/s on average and thats just a pure insult from BT.

Verry unhappy with download speed and upload speed.

Any questions or tips will be appreciated !!

Thanks!!

Editor - Gillian Nightingale

by Gillian Nightingale at 15:29 on 15 Jun 2009 | registered | 28 postsReport abuse

Hi Craig

I don't often find myself defending broadband providers, but I think you're expecting too much if you're expecting unlimited speed from any provider - BT's home broadband packages are all 'up to' 8Mb speed, while their business broadband packages have recently been upgraded to 20Mb. Virgin's 50Mb cable package is currently the fastest on offer. Bear in mind that these speeds, as with all providers, are the maximum you'll get, the actual speed will depend on your line and distance from the exchange.

Try using the Broadband Genie Speed Test, to see what you're getting, or use some of the other providers' speed tests to look at an alternative provider.

by paparoach454 at 13:07 on 20 Jun 2009Report abuse

5443kb/s Down
3357kb/s Up
8mb connection From AOL Cornwall England

by Big Tich at 21:44 on 5 Aug 2009Report abuse

Download speed 13159.05 Kbps (12.85 Mbps)
Upload speed 873.17 Kbps (0.85 Mbps)
Not too bad for sky max, heard of worse and I'm not near an exchange. thanks for the free test.

by paul frost at 10:17 on 15 Aug 2009Report abuse

i have been paying for 10mb with virgin and have tested my speed 7 times in a day, the lowest was 7.41mbps and the upload was 0.43mbps, they have told me the top 5% of users in your area get their speed throttled back in peak times, its a lot better than the bt internet i was getting, paying for 2mb and never hit 1mb

by Simon Dawes at 23:44 on 6 Oct 2009Report abuse

12.35 Mbps Download & 0.65 Mbps Upload

I've been with sky for nearly a year and never had any problems. On their Max Package and .38 miles from the exchange (which is a very old one), Happy Bunny!

by John Sabo at 14:31 on 22 Dec 2009Report abuse

Meg is not a word. The proper way to say it is Megabits. There are 8 bits in a byte. Most networks can only reach a speed of up to 100 Megabits per second. This is why meg and gig are not words.

by Jaro Jones at 18:50 on 4 Feb 2010Report abuse

You are wrong john sabo - its not megabits its Megabytes and a megabyte is 10,000 bytes
by the way my reading were 7.55 Mbps down and 0.47 Mbps up when virgin media said im going to get 10MB optic fibre broadband
do you think they are lying??

by james at 02:18 on 14 Feb 2010Report abuse

hey , i have talk talk 8 meg broadband and i am very upset with my connection i went on speedtest.net and im am getting 0.45kbps download and 0.09kbps upload , my opinion is dont get talk talk .............

by steve at 21:38 on 26 Apr 2010Report abuse

Sky broadband..what a joke. They told me to do loads of stupid tests evn though everthin is ok at my end. Did tests on there official test site which is powered by BT and nothing has been done. I know my area isnt the best for speed, but 0.7mb is taking the p@#s. Wish id stuck with Madasafish.

by Bill Kennedy at 21:37 on 5 Jul 2010Report abuse

When TalkTalk took over from Tiscali, I upgraded my broadband to an "Up to 8 MB" package.
My average reading at present is 1.2mb download and .37 upload. When I took this up with the provider some time ago I got no satisfaction, and there has been no improvement since I upgraded. So I don't believe I get value for money, and I don't believe the TalkTalk speeds claimed in their ads. I'm less than half a mile from the exchange and should get higher speeds.

by vanessajw at 12:44 on 23 Jul 2010Report abuse

Date 23/07/10 12:40:54
Download speed 124.87 Kbps (0.12 Mbps)
Upload speed 368.61 Kbps (0.36 Mbps)

the usual miserably slow, the same old excuse, line and location from exchange. No hope, 6km from exchange, and no fibre yet. Mobile broadband could be an option but they all cap downloads and browsing time.

by sandra at 17:24 on 27 Jul 2010Report abuse

Im getting a download speed of 0.31 Mbps
And a upload of 0.34 Mbps .... I have a speed connection of 100.0Mbps> Is this rubbish? cos i don't have a clue? !!

by cliff at 20:14 on 2 Feb 2012Report abuse

1 thing to take into consideration is that BT controls the speeds not the ISP u sign up with.
BT have a nasty habbit of slowing down rival providors to make their broadband look better. BT goes upto 20meg speeds. Talk talk says upto 24meg. But they use the BT lines and r slowed down by BT. When i was with BT i was getting 13meg but capped at 20meg downloads a month and charged £30 a month. With talktalk my speed varies from less than 1 meg upto a max of 8 meg. But i have no restrictions on how much i can download each month. That cost me £28 a month. Im using the same phone line and im 0.21 miles from the exchange. So that clearly tells me that BT is throttling back my speeds cause im not with them anymore. Yes BT was a lot faster but i was always losing connection and getting cut off when i reached my download limit. So if u have poor download speeds blame BT not ur ISP.

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