How to perform a hard reset on a Palm Treo 500v

by Julian Prokaza
on Sun 16 Sep 2007 17 Comments

Palm Treo 500vThe Treo 500v doesn't have a reset button, and Palm has yet to explain how to perform a hard reset to wipe all user data from the device. Here's how to do it:

  1. Turn the handset off using the power button on the top edge.
  2. Hold down the red Call End button on the right of the device and keep it pressed while you press the power button to turn the handset on again.
  3. An on-screen message will prompt you to press Up on the five-way navigator button or Down if you want to cancel the operation – release the power and Call End buttons, and press Up to begin the reset operation.
  4. Wait several seconds while your data is erased and the Treo 500v is restored to its factory-fresh state.
Originally published on www.mobilecomputermag.co.uk, now incorporated into Broadband Genie
© Dennis Publishing

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Comments

  • neutral

    by at 10:01 on 22 Mar 2008Report abuse

    it worked perfectly.thanks!

  • neutral

    by Matthew Todd at 23:02 on 1 Oct 2008Report abuse

    very helpful, thanks

  • neutral

    by Stuart Bone at 16:40 on 18 Nov 2008Report abuse

    Great stuff - easy instructions after 3 other website said slightly different things, this is the one to do !

  • neutral

    by Stuart Bone at 16:41 on 18 Nov 2008Report abuse

    Best advice after other sites get it wrong !

  • happy

    by John Sydes at 08:45 on 13 Nov 2009Report abuse

    Briiliant what would we do without these guys thanks

  • happy

    by Jessica P at 06:12 on 13 Mar 2010Report abuse

    Thank you so much. This worked like a charm.

  • neutral

    by Terry at 17:43 on 22 Mar 2010Report abuse

    What happpens if you can't turn it on? Can you do a hard-reset without turning it on (or without the screen being lit up)

  • happy

    by Steve at 00:51 on 29 Mar 2010Report abuse

    Great, thankyou

  • happy

    by Pete at 13:42 on 8 Apr 2010Report abuse

    Easy when you know how!

    Great thanks!

  • happy

    by Bill at 19:35 on 9 Apr 2010Report abuse

    Thank you so much. Why could my service provider have told me this? Well done Julian

  • happy

    by Peter Clarke at 09:25 on 20 Apr 2010Report abuse

    cheers

  • happy

    by Andy at 10:04 on 10 May 2010Report abuse

    Man!! For the first time... direct instructions and direct results... Thanks!!

  • happy

    by DDMS at 15:06 on 10 Aug 2010Report abuse

    Good tip. Thanks, I have my phone again :)

  • neutral

    by manelet at 08:41 on 10 Oct 2010Report abuse

    thanks

  • happy

    by kud đinh at 16:09 on 5 Dec 2010Report abuse

    thankyou so much it work completly

  • happy

    by Nii at 12:26 on 7 Mar 2011Report abuse

    10xxxxxxxxxxxxx vary much it's works

  • happy

    by WAHEED at 12:56 on 23 Apr 2011 | registered | 1 postReport abuse

    Thank you so much. This worked direct instructions and direct results

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