A new report has found that more than 4-in-10 people over the age of 50 fear that going online will lead them to falling victim of fraud. The results from pollster ICM found that 82% of users over 50 expressed anxiety about going online. Almost a third of mature users admit that they are put off by internet jargon, while more than a fifth believe “that the internet cannot offer them anything”.
The report, which is being used to urge the government to do more to end “digital exclusion”, follows the launch of The Post Office’s broadband for over-50s service. It had previously been suggested that the over 65s were the most online-active age group.
The New Year will see The Post Office initiating a pilot internet training session in some of its branches. Help the Aged policy manager Anna Pearson spoke of the importance of integrating the over 50s into new digital ventures: “The evidence shows that pensioners should not be written off as uninterested in the internet. Older people are a key group who, with some support, can really benefit from what digital technology has to offer.”
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