BBC iPlayer and Home Hub clash solved

Friday 29 August 2008

Home Hub users have long suffered a reset problem with their wireless devices when viewing content through the BBC's iPlayer and live TV streams, with issue first occurring in April. However, BBC engineers have now solved the mysterious bug.

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Being the UK's most common router, the unexplained conflict between BT's Home Hub and the iPlayer meant that thousands of home customers were finding watching content through the BBC's online service troublesome. Now the source of the problem has been identified BBC engineers are working on a permanent fix. The BBC confirmed that the problem was shared by O2 and Be Unlimited's routers, which, like the BT Home Hub utilise Thomson Speedtouch hardware. Tests also found that all Flash-based streaming sites caused the devices to reset. However, this was fixed easily by tweaking a setting in Adobe's software. Source: The Register