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Customer reviews

Show all 11 Bulldog broadband reviews»


unhappy

by Martin
at 17:12 on 3 Aug 2009

So Bulldog - wouldn't touch them with barge pole! they were great up until 6 months ago, 4 outages now..shortest being 4 days longest 19 days - zero intelligence customer support people, you get passed from department to department and everytime told to wait from 2-48hrs..for a response which you never get... absolutely s**t when something goes wrong, which is now a regular event. Report abuse

unhappy

by Ash A
at 20:56 on 5 Mar 2009

They disconnected my service "by mistake" 16 hours on the phone, carried on taking my money even when I had no line, difficult to communicate with these monkeys! Report abuse

unhappy

by Joe A
at 17:13 on 16 Aug 2008

THis is a horrendous company. When i shifted house i was charged for two accounts at both new and old house although the proper proceedure was followed. It is now more then 12 months since and i have still not received my money back. The matter is now in adjudication. Report abuse

unhappy

by sho lei
at 16:31 on 13 Feb 2008

DON'T CONNECT TO BULLDOG!! I have been with them for 3 years, at first when you want to upgrade or anything like that it would be fast but when there's a problem it would take ages!! and they keep passing you to different departments making you call over and over again and your being charged for the calls. Not just that I have asked for a diconnect from them and was told I have been sign to a New 12 month contract?? huh? when? so they won't let me disconnect until recently and still took up to 7weeks and when they did do it and what happens they cut me whole phone line off which was with BT and I had to call BT to fix it. Even now after diconnection I'm recieving threatening letters to pay for a bill I'm not even using! + the connection is really bad i was told I should recieve 8mg but all I got was 1mg the whole time!! so glad I'm not with them anymore. WORSE COMPANY EVER!! Report abuse

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