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Eclipse broadband

Eclipse Overview

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Best selling Eclipse broadband deals

Package Price/mth Speed(Up to) Downloads(limit) Contract
£29.95 24Mb 50 GBper month 12months Go
£9.95 24Mb 2 GBper month 12months Go
£17.95 24Mb 10 GBper month 12months Go

Currently showing the top 3 of 3 results

About Eclipse

Eclipse Internet now lets customers optimise their connection according to their individual online usage - this allows you to prioritise the applications most important for you; web browsing, email, peer-to-peer, FTP, VPN or gaming.

The new packages from Eclipse also now offer download speeds of up to 24Mbps.

Eclipse also offer a comprehensive range of business broadband packages.

Customer reviews

Show all 20 Eclipse Broadband reviews»

unhappy

by John
at 18:52 on 24 Apr 2009

Been with them about 2 years, bit slow but didn't bother me overmuch.
Last October I regraded to Home select which basically gave me 10 gb download for extra couple of pounds.
After 4 months my charge went up about £3. I queried this and they said it stated that after 3 months it would go up.

This was not the case, as nowhere did it mention this. They won't ( can't?!) provide me with proof, whereas I have sent them a copy of the original options.

They do not want to know and I'm getting nowhere with them. The whole dispute is over approx £27 for the year (I just hate being ripped off!) for which they are going to lose a customer when the contract ends, because believe me I'm off!

October can't come soon enough for me!
unhappy

by D Sturgess
at 04:32 on 14 Jan 2009

Speed is permanently very poor and when something goes wrong they do not inform customers, just let them mess about for two days thinking it is their fault - then when connection can eventually be made there is a message ONLINE - not much use if Internet is not working ..............
unhappy

by Exiled Busker
at 15:27 on 24 Oct 2008

Been with Eclipse for over 3 years. At first they were very good but over the last 6 months the service given is appaling. Every time you connect, they disconnect you after a minute or so to lower your speed. Certain websites seem to be sometimes blocked (mainly gaming and P2P) and their fair usage policy is a bit of a joke. Makes you wonder what your paying for! Avoid this ISP like the plague. I'm glad to say I'll be leaving them soon enough.
unhappy

by Eclipse Lie to get your custom.
at 14:13 on 24 Jul 2008

I have recently moved house and Eclipse charged me £60 to move my broadband from one house to another. However what they did not tell me is that the charge was to buy out of my contract and then the cheeky fellows started a new binding contract without telling me which runs for another twelve months from the day I swapped houses.

So I could have shopped around for a better deal but we were denied that opportunity because Eclipse lied!

Having approached them regarding this matter they are not prepared to change anything and threaten court action if we do not pay our contracted broad band.

Oh and in addition the connection speed is poor and customer service is also poor.

Guess who I will not be choosing as my broadband provider next?

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Unless you are a verified user, comments will be moderated before they appear. Comments submitted entirely in capital letters, containing advertising or excessive swearing will be rejected; please try to be polite. The best comments are relevant, factual and balanced; think about all aspects of the package, such as speed, connection quality and customer service. We reserve the right to edit comments.