Pipex broadband
By Yves | 13 Mar 2007 10:09
I have been a PIPEX subscriber since Mar/Apr 2004. I must be out of my mind cause I have stayed with them this long. I've now come to my senses and want out. You see, I am still on a 2Mbps download speed (no cap). PIPEX has long been offering 8Mb rate, but they reckon I should re-subscribe and get the 1 yr contract. This is what you get for being a loyal customer. On another issue, I had intermittent DSL fault which I have reported to PIPEX, but they always point the problem on the router/modem (I am a telecoms contractor and have been on this field for 13 years and know how to fault-find a problem). And in this case, troubleshoot the router/modem at my end. But they really didn't sort it out. In the end the line got fixed. I can only surmised the fault (outside plant or within the exchange) was fixed by BT. I kept using the same modem/router and still works. Enough is enough, I've asked for my on MAC# on 02Mar. It's been more than 72 hrs and I have yet to get it from PIPEX.
