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Don't recommend*

By Tony Reilly | 17 Jun 2009 17:15

Hi Contract up with AOL in Sept cant wait to get away from them I have had numerous problems including getting e.mails from my own screen name which was something to do with AOL in U.S. When I sent e.mail to AOL complaining they didnt want to know,Also noticed with ITV player it wont let me play programes as it says I am outside of UK Something to do with AOL IP address being outside of UK even though I live within the UK Also forget about customer services if you call them and get the Indian section Now I cant speak Indian and I am sure the AOL reps think their English is good enough,But its NOT .Its not bad if you get the Southern Ireland customer services at least they can understand you and you them, seems to be a hit or miss which call centre you get,I suggest if you get the indian one hang up and try later Been with AOL for over 10 yrs but now at the end of the line