BT Broadband

« back to full BT Broadband review

Don't recommend*

  By Stephen Deacon 01 Feb 2010 12:34

BT's broadband is reasonable no major complaints the same can't be said for their BT Anywhere mobile service. The package was mis sold to me by an idiot who was not interested in giving correct info and good service, just selling the package. The problems I have experienced are too long to list all though recieving a bill for £131.29 when on average I spend on average £80 was the final straw.The technical problems are many broadband phone won't register so both phones ring when a landline call comes in. Trying to talk to their technicians is a nightmare a bunch of idiots who have a low grab of the English language and have difficulty in holding a fluid conversation, result last time I spoke to them I was on the phone for over 90 minutes!
I had decided on BT Anywhere and as a long time BT customer had trust in the brand, not anymore. As soon as the Anywhere contract is up I won't renew, I will also ditch the Broadband and phone service.