Bulldog are simply the worst ISP around. Their customer support is non existent and the response to problems hopelessly slow. I have had numerous outages and I have been on 0.3 MBPS for a week when I should be getting a min of 5 or 6 MBPS. I seem to be spending hours on the phone (at a charge!) to an India based service line only to be told each time that my problem is "being escalated" and that will get an update call within a clearly defined 2 hours slot. But nothing happens and then the whole circus restarts. I am finally changing ISP and my advice is: STAY AWAY FROM BULLDOG and if you have the misfortune of being one of their customers: GET RID OF THEM NOW. I know that it's a pain as they have their own telephone line and not a BT line so the switch is troublesome and you may find yourself with a few days downtime but it's worth it and anyway consider it yet another Bulldog caused outage.
Bulldog broadband
About Bulldog
Unfortunately, we don't have any further information on Bulldog Broadband right now. Check out Broadband Genie's broadband deals comparison table for details of broadband packages, prices and offers from all the best ISPs.
If you're an existing Bulldog Broadband customer, let us know what you think about their service by adding a review below.
Customer reviews
Show all 13 Bulldog broadband reviews»
-
-
Due to continuous problems with billing arrangements I terminated the service with Bulldog(Pipex Limited) almost 3 years ago. (I used to end up literally phoning them to take my money, and they still messed up).
Now after all this time elapsed I got a letter last week from a debt collection agency demanding payment. I wrote politely back to the agency stating all the facts and proved to them that Pipex was incompetent and they were the cause of the problems. They have wrote back to say they are no longer pursuing the payment.
I had problems right from start, in trying to get a connection Then,trying to resolve a faulty line which they had problems trouble-shooting. Then finally the billing problem which lasted about 6 months before I ended my contract with these clowns. AVOID THEM if you can at all costs( if they still exist) and keep record of all your transactions. -
So Bulldog - wouldn't touch them with barge pole! they were great up until 6 months ago, 4 outages now..shortest being 4 days longest 19 days - zero intelligence customer support people, you get passed from department to department and everytime told to wait from 2-48hrs..for a response which you never get... absolutely s**t when something goes wrong, which is now a regular event.
-
They disconnected my service "by mistake" 16 hours on the phone, carried on taking my money even when I had no line, difficult to communicate with these monkeys!
