Due to continuous problems with billing arrangements I terminated the service with Bulldog(Pipex Limited) almost 3 years ago. (I used to end up literally phoning them to take my money, and they still messed up).
Now after all this time elapsed I got a letter last week from a debt collection agency demanding payment. I wrote politely back to the agency stating all the facts and proved to them that Pipex was incompetent and they were the cause of the problems. They have wrote back to say they are no longer pursuing the payment.
I had problems right from start, in trying to get a connection Then,trying to resolve a faulty line which they had problems trouble-shooting. Then finally the billing problem which lasted about 6 months before I ended my contract with these clowns. AVOID THEM if you can at all costs( if they still exist) and keep record of all your transactions.
Bulldog broadband
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Customer reviews
Show all 12 Bulldog broadband reviews»
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So Bulldog - wouldn't touch them with barge pole! they were great up until 6 months ago, 4 outages now..shortest being 4 days longest 19 days - zero intelligence customer support people, you get passed from department to department and everytime told to wait from 2-48hrs..for a response which you never get... absolutely s**t when something goes wrong, which is now a regular event.
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They disconnected my service "by mistake" 16 hours on the phone, carried on taking my money even when I had no line, difficult to communicate with these monkeys!
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THis is a horrendous company. When i shifted house i was charged for two accounts at both new and old house although the proper proceedure was followed. It is now more then 12 months since and i have still not received my money back. The matter is now in adjudication.
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