Switched to Eclipse broadband, then my previous phone provider made an awful mistake by deactivating the line instead during the switch over. So I only had 3 days usage of Eclipse broadband. Still the customer service insisted I have to pay for full month of usage, even though I didn't end the service in the first place.
Small phone provider + not cheap and I get this from them.
Switched to PostOffice phone and broadband service, will see what it is like but at least 1/3 cheaper. The good thing with Post office is that the phone line rental is roll over monthly contract - no 12 months deal.
Other cheapest phone + broadband providers are Sky (if you're already Sky customer) and Tesco (more points).
Eclipse broadband
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Best selling Eclipse broadband deals
- Home broadband
Home Select
- FREE setup + £20.50/mth
- 50GB/mth downloads
- Up to 24Mb max speed
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- Broadband + Phone
Home Pro
- FREE setup + £30.50/mth
- Includes phone bundle*Includes unlimited free phone calls to UK landlines
- Up to 24Mb max speed
ONLINE OFFER
About Eclipse
Eclipse Broadband offers both home and business broadband, with DSL and fibre services alongside alongside specialist products such as bonded DSL and leased lines.
Eclipse entered the industry as a start-up back in the days of dial-up in 1995. Having started out in Devon it has grown to be a national broadband provider, specialising in service and support alongside high performance products. It became part of the KCOM Group in 2004.
It has won an impressive array of industry awards, including being named as a Which? Recommended Provider in 2011. Eclipse also offers range of back-up products such as back-up and web hosting.
Customer reviews
Show all 29 Eclipse Broadband reviews»
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OK a response today. The rep dealt with my complaint in a professional and efficient manner. The matter has been resolved to my complete satisfaction, without premium rate phone calls and without foreign "script readers".
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Well, two emails of complaint sent on two successive days. Nothing! Not impressed so far.
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I have been a delighted customer for a couple of years now. I find their telephone support excellent and now I have a real telephone number for them, have no other complaints.
I recently upgraded to an unlimited package because I was consistently using more than my 10Gb service. I was astonished to get an email telling me I was halfway through my limit of 20Gb. I have sent an emailed complaint and am waiting to see what response I get before commenting further
