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Karoo broadband

About Karoo

Karoo Broadband is part of the Kingston Communications company which provides home telephone connection for it's customers. Unfortunately, we don't have any further information on Karoo Broadband right now. Check out Broadband Genie's broadband deals comparison table for details of broadband packages, prices and offers from all the best ISPs.

If you're an existing Karoo broadband customer, let us know what you think about their service by adding a review below.

Customer reviews

Show all 19 Karoo Broadband reviews»

  • neutral

    by PAUL at 11:18 on 17 Sep 2010Report abuse

    Has anyone got any reviews on sky connect package, broadband is 40GB download and they take over the line from KC?

  • unhappy

    by Mike K at 11:18 on 7 Aug 2010Report abuse

    @katz49 - perhaps you'd like to expand, seeing as you seem to know everything about 'tuning your setup' (whatever that means). Actually, don't bother, I'll tell you what's happening - it's one of two things - either you're talking out of your backside, or you live right next to the exchange. The majority of people don't live right next to the exchange. I live about 2 miles away from it, and I get a maximum of 2 MB/second at peak times. Karoo say that they don't restrict your connection at peak times, but if I sit there on speedtest.net at 11:59PM I have ~2MB/sec, then at 12:01AM I have 6MB/sec. Every night this happens, so it's not a coincidence... I know that 12PM to 8am is considered 'off-peak' but it's not as though everybody sits there waiting for 12 o'clock to close their internet connection is it...?

    I used to get 20MB/sec with BT in Scarborough, and a mate of mine in Sc**thorpe gets 50MB/sec with Virgin. The truth is Karoo are years behind all of the other ISP's and we're left with no way of doing anything about it. We can complain, but it's not like we can leave and go elsewhere. Karoo love this position, it means they can carry on as they are without having to worry about customers defecting to another provider.

    Lets just clear one thing up - you can't 'fine-tune' your setup. There are a few major factors that can slow things down - these are distance from the exchange (out of your control), your telephone wiring (which is only a matter of having a well-fitted socket and decent extension if you're using one), and finally your router - whether it's ADSL or ADSL 2 (and most routers made within the last 5 years are ADSL 2).

    Why can't people differentiate between GB (giga-bytes) and MB (mega-bytes). 1 GB is equal to 1000MB, so if you really were on a 10MB per month service, you'd probably get through that in 5 minutes. Also, Karoo no longer operate an unlimited service. I'm on the top package which is 150GB per month.

    You should really get your terminology right if you're going to start a rant about something....

  • happy

    by katz49 at 11:37 on 7 Jun 2010 | registered | 1 postReport abuse

    All I can say is not one of the negative comments makes sense, I can only assume they have little idea how to tune their setup, I regularly get 14-15mps even at peak times.

    £17 for 20mb's a month, and at that speed, whats to grumble about (Mid)

  • unhappy

    by John Hessle not happy at 13:06 on 29 Apr 2010Report abuse

    Karoo is just ripping all of us off..The speed they tell you is a lie.I suposed to get 10mb download speed,at best i get around 5mb.Peak times is just like a land line connection a joke..My friend has a Virgin package, he gets free UK telephone call`s 20mb download unlimited,(That means unlimited not like Karoo ploy`s)He
    also get`s virgin`s tv package included.All that for less than i`m paying just for karoo`s crappy service.thats not to mention the crappy technical help when you can get through.I would no way recomend Karoo to no one.I relish the day when another broadband provider comes to Hull.I will be the first to sighn up.If anyone has heared of an alternate internet provider coming to Hull please post here.

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Unless you are a verified user, comments will be moderated before they appear. Comments submitted entirely in capital letters, containing advertising or excessive swearing will be rejected; please try to be polite. The best comments are relevant, factual and balanced; think about all aspects of the package, such as speed, connection quality and customer service. We reserve the right to edit comments.