These people at karoo really think people are sheep,,get it karoo,the worst ISP not only in UK but the rest of the world are yours,crap,expensive,useless ,it should not allowed to oporate
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I was a student in Hull and like everyone else had to use Karoo and found the same problems as others are experiencing. A friend said that if everyone had a choice that they would get Karoo, this resulted in a major argument which resulted in me calling him fu**ing deluded.
I have moved out of Hull and now have Virgin Media, so just in case he was reading this and to everyone else who thinks Karoo is great, move out of Hull for a while. Use another Broadband provider, then when you go back to Hull you will finally understand how wrong you are.
Has anyone got any reviews on sky connect package, broadband is 40GB download and they take over the line from KC?
@katz49 - perhaps you'd like to expand, seeing as you seem to know everything about 'tuning your setup' (whatever that means). Actually, don't bother, I'll tell you what's happening - it's one of two things - either you're talking out of your backside, or you live right next to the exchange. The majority of people don't live right next to the exchange. I live about 2 miles away from it, and I get a maximum of 2 MB/second at peak times. Karoo say that they don't restrict your connection at peak times, but if I sit there on speedtest.net at 11:59PM I have ~2MB/sec, then at 12:01AM I have 6MB/sec. Every night this happens, so it's not a coincidence... I know that 12PM to 8am is considered 'off-peak' but it's not as though everybody sits there waiting for 12 o'clock to close their internet connection is it...?
I used to get 20MB/sec with BT in Scarborough, and a mate of mine in Sc**thorpe gets 50MB/sec with Virgin. The truth is Karoo are years behind all of the other ISP's and we're left with no way of doing anything about it. We can complain, but it's not like we can leave and go elsewhere. Karoo love this position, it means they can carry on as they are without having to worry about customers defecting to another provider.
Lets just clear one thing up - you can't 'fine-tune' your setup. There are a few major factors that can slow things down - these are distance from the exchange (out of your control), your telephone wiring (which is only a matter of having a well-fitted socket and decent extension if you're using one), and finally your router - whether it's ADSL or ADSL 2 (and most routers made within the last 5 years are ADSL 2).
Why can't people differentiate between GB (giga-bytes) and MB (mega-bytes). 1 GB is equal to 1000MB, so if you really were on a 10MB per month service, you'd probably get through that in 5 minutes. Also, Karoo no longer operate an unlimited service. I'm on the top package which is 150GB per month.
You should really get your terminology right if you're going to start a rant about something....