O2 Broadband

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Don't recommend*

By Nigel Jackson | 15 Jan 2010 12:01

I was sucked in to O2 as a result of it receiving good reports. The only good thing is an 0800 phone number to customer support as I have spent 1.5 days of my life on it to them.
When it works it is a good 6.5 meg but it never lasts long, they keep switching customer priorities and manipulate it so they do not have to buy extra bandwidth despite getting too many customers. I am only in month 5 of a 12 month contract but have to leave - there response is that in the contract they guarantee nothing and are allowed to manipulate the speed!. kEEP WELL AWAY.