Pipex broadband

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Don't recommend*

  By Desperate Dan 19 Dec 2008 23:43

Pipex (now Tiscali) seemed ok while things work ok, its when things go wrong, its a nightmare. I've had a problem with my internet speed dropping from 5meg to 100k at peak times. Its taken 6 weeks and Pipex still havent managed to resolve it. Customer support is non uk based, costs 10p per minute and if you have a problem that deviates from their script they are unable to answer it. Even by their own admission, the customer support staff are unfamilar with the Pipex web site - so it fills me with despair having a conversatoin about Pipex with staff who know little about the company. STEER CLEAR AT ALL COSTS!!!