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Sky broadband

Overview

  • Broadband speeds from 2Mb to 20Mb depending on which package you pick
  • Broadband is only available with TV bundle; you can add phone services too.
  • Set up is from £30, and there are often special offers on upgrading your standard Sky Box to Sky+ or Sky+HD

Best selling Sky broadband deals

About Sky

While the aptly named Sky television service is beamed down from above via the Astra satellites, its fixed-line broadband deals are grounded firmly in BT's phone lines. What many tend to do is put the two together, along with a phone line, to get a broadband/TV/phone bundle to rival the cable offerings of Virgin Media. While comparable in many ways, you won't currently get the internet speeds you can expect from the top Virgin Media deals. That said, there's lots of choice and some pretty nifty internet speeds if you're in an area covered by its Sky Broadband Unlimited offering. Also, it has a good support record with fully British based 24/7 service and support teams.

The BSkyB we know today was the result of firms Sky Television and British Satellite Broadcasting merging in 1990, now marketed largely as Sky. Its fully digital service was launched (quite literally, with the Astra 2A satellite) in 1997, since when it has moved from strength to strength. Sky Broadband now has more than two million subscribers, putting it fourth in the UK pecking order behind BT, Virgin Media and the Carphone stable (TalkTalk, Tiscali etc).

Sky has been offering some great deals on its Sky+ and Sky+HD box packages. Sky+ allows you to record programmes - even a whole series of your favourite show - into the box itself, without having to worry about video tapes or DVDs.

Customer reviews

Show all 233 Sky Broadband reviews»

  • unhappy

    by Dave at 13:38 on 16 Aug 2010Report abuse

    I have been with SKY for just over two years. My Broadband speed has now reached an all time low of 0.4mb. I recently took up the unlimited broadband package of up to 20mb, so 0.4mb is a real disappointment. I did ring SKY but after having to go through the script with the advisor who seemed anxious to find a reason to blame the fault on me, he finalkly agreed to sort the problem. My download speed jumped to an outstanding 2mb but it soon dropped down to where it is today. My recommendation to anyone thinking of getting broadband try another supplier.
  • unhappy

    by adam at 23:13 on 10 Aug 2010Report abuse

    been with sky at least a year was alright for 6 months the speed was down hill i did a speed test download was 0.80mb i was shocked and im not going to renew contract do not go with sky
  • unhappy

    by Mark Cuthbertson at 15:08 on 5 Aug 2010Report abuse

    Moved to Sky from VirginMedia because I couldn't stand their tragically incompetent customer service but if anything Sky are worse. At least with VM they pretended to care, sky's attitude seems to be that they are the ones being inconvenienced because of you calling. I joined Sky 10 weeks ago and am still waiting for the router, just pathetic.
  • unhappy

    by James Vickery at 20:34 on 24 Jul 2010Report abuse

    Sky has to be the worst when it comes to broadband. I have been told that i should be getting 8mb as i can see the exchange from my bedroom window but on average i run at between 0.4mb up to 2mb. I have called so many times to complain but constantly get fobbed off, even their call handlers admit that the broadband is rubbish. Unfortunately i am stuck with these now for a year but will be changing as soon as possible. I cannot stress enough how rubbish they are as providers and customers support, stay clear of these.

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