My own story with this bunch of wasters is thankfully short. Unfortunately, I will have to live down the shame of suggesting them in the first place to my partner. We started with them in September and although the phone was fine the broadband lasted a whole 30mins before dropping out completely. Cue long, increasingly desperate calls to first line support, second line support, customer service , and finally the "are you thinking of leaving us" crew interspersed with visits from engineers. Ultimately, I did threaten to leave after two months of this. The guy put me on hold and went away, a few minutes later he told me there was nothing else he could do...I left and am much happier at Plusnet - a proper internet provider
Unsure about which package to choose? Call our helpline - 0800 4661 043 or we can call you >
- Good value, straight-forward options
- Earn Tesco clubcard points on your monthly bill
- Unlimited downloads actually have a 100GB/mth fair use limit
Best selling Tesco broadband deals
- Home broadbandTesco Broadband
- FREE setup + £12/mth*£16 after 12 months
- UNLIMITED downloads
- Offer ends 31 Dec*Save £4/month for 12 months - quote 4OFF+ FREE setup
After an aborted broadband partnership with NTL back in 2004, Tesco returned to the UK home broadband market in 2009 with telecoms firm Cable & Wireless. It currently offers broadband and telephone rental services on BT's UK ADSL telephone network.
Largely putting itself out there as a budget consumer brand, Tesco Broadband deals offer aggressive pricing backed by UK call centres, no set up fees, inclusive wireless router and a variety of call packages with 30 day or 12 month contracts, plus of course the lure of extra Tesco Clubcard points.
TESCO BB is the worst provider by a mile. Been with them for 12 mths & just can't wait to leave them once I get time to order another provider. Where should I begin? I took Tesco coz they were the cheapest (£2.50/mth) and for sure now I know why they are soo cheap. My service constantly drops off & reconnects ,at least more than 20 times a day. This makes online gaming a nightmare as I have lost numerous FIFA 13 season games by failed connection. It's got to a point that I no more play online .At first I called them and they reset my router and assured me it will work only to start dropping off again literally an 1hr after the reset. I then called them again and they said they will arrange an engineer visit to my house to which no one ever came , only to receive a message on my mobile saying the eng had done a remote fix and that was the problem resolved. It didn't take me a week for the service to start dropping off again. At this point I had had enough, in work full time and the last thing I want is to get home and constantly call them to fix the same problem yet am a paying customer who has never defaulted on my payments. The last time I called them they said it was the filter which was faulty & they sent me a new pair but this didn't fix the problem .Personally Tesco should stick to supermarkets and leave technically stuff to the experts. To anyone thinking about joining Tesco BB , my best advise is DONT !
Tesco's web host, Synacor, has now been blocked by SpamCop, an increasingly popular spam blocker used by a number of domains. It detects individuals' e-mail from Tesco.net and rejects them, as it sees them as spam. I have reported this to Tesco some days back and still do not have an answer. In the meantime, my mail continues to be rejected by the servers of people that I really need to reach!
Tesco is the worst one of all calling me at 23.30pm to tell me my fault is fixed waking the hole family up and to do i find out that when they log telephone calls eg the phone number they also store the numbers u enter on telephone banking showing my telephone pin numbers and account numbers which i was told this is the way they do it how un safe...
I am sure bt talktalk and sky dont store other info only the telephone number called for billing reasons