good service so far happy with it only problem is when u sign into ur account when tesco give u password never seems to work
Tesco broadband
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Overview
- Good value, straight-forward options
- Earn Tesco clubcard points on your monthly bill
- Unlimited downloads actually have a 100GB/mth fair use limit
Best selling Tesco broadband deals
- Broadband + Phone
Tesco Broadband & Calls
- FREE setup + £2/mth*normal monthly price £6
- Includes phone bundle*+ £14.90/mth line rental. Free UK landline calls evenings (6pm - 6am) and weekends
- Up to 14Mb max speed
ONLINE OFFER
About Tesco
After an aborted broadband partnership with NTL back in 2004, Tesco returned to the UK home broadband market in 2009 with telecoms firm Cable & Wireless. It currently offers broadband and telephone rental services on BT's UK ADSL telephone network.
Largely putting itself out there as a budget consumer brand, Tesco Broadband deals offer aggressive pricing backed by UK call centres, no set up fees, inclusive wireless router and a variety of call packages with 30 day or 12 month contracts, plus of course the lure of extra Tesco Clubcard points.
Customer reviews
Show all 137 Tesco broadband reviews»
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Report abuseUSELESS Tesco bad customer service broadband works then cuts off all usual excuses sent engineer if even said Tesco are useless
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Report abuseMy 70year old mother bought a ipad for her birthday. Got tesco broadband as it seemed like a good deal. It worked for 1 week then went off I am sick to death of phoning them they say they will call back on a certain date or within 24 or 48 hours we have had 2 rooters changed the filters , took the damn box (phone socket) plate off twice . 9 days now with no Internet then tesco tried telling me there was something wrong with the ipad. Told me we need to borrow a p.c to connect to the phone socket as ipads are wireless and its th wireless thats the problem ......doh most people have wireless now welcome to the 21st century u set of useless idios . I am still waiting now for a manager to call me bk if its not sorted by the end of the week im contacting trading standards soooooo mad. My poor mother is very upset by whats happening I thought getting her the internet at home would be a great thimg but its just been nothing but grief .Shame on you TESCO
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Hi All
I have been on Tesco Broadband for many months now and have had my share of dropped line (losing connection) like most of you.
I have been through all the (unplug your phone, Remove faceplate while we check your line routine), I had received their wireless router and quickly realized that it was the router causing the problems, I insisted on a different router and was sent the old version of the one that I already had and again same problem?
I then bought my own Belkin wireless router and requested the manual settings from Tesco broadband customer services by email, It took a bit of setting up and the speed stays at a maximum of 6mb/s but I HAVE HAD NO PROBLEMS SINCE!!!!!!
Why do Tesco still supply these crappy Thomson routers if they supplied different ones I am convinced that they would get a lot less grief from unhappy customers.
My only other concern is that if you email them then it takes 48 hours to reply and this is unacceptable in my opinion.
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