Tiscali customer since 2005. TalkTalk have taken over and are "upgrading" my broadband service ..... so what had worked perfectly well for over 5 years has been unavailable since 10th January as I am seemingly being "migrated" to a better service. Not given advance notice that I was going to be disconnected, and ten phone calls later still being kept in the dark about when (if ever) my broadband service will be reconnected.
Other people in this area are suffering from the same "SOD THE CUSTOMERS" service standard that drives people to find an alternative supplier.
Tiscali broadband
Not sure which product is best for you? Call our FREE helpline 0800 4661 043
About Tiscali
Tiscali no longer exists as a broadband internet brand in the UK, having been swallowed up by TalkTalk. It's television service also sank on the same ship, although TalkTalk still occasionally mentions plans to rejuvenate it at some point in the future - probably under a different brand name.
The Italian telecommunications company rose in worldwide prominence during the mid-90s with an aggressive European expansion campaign. In the UK it brought London-based ISP Homechoice in 2006 and the popular Pipex in 2007, taking its user base at the time to almost two million. However the migration of Pipex customers to Tiscali caused major disruptions, and complaints of poor service dogged the company until its eventual sale to Carphone Warehouse and, consequently, TalkTalk.
Customer reviews
Show all 172 Tiscali broadband reviews»
-
-
I had Tiscali for 5 years no problem at all. Fibreoptic connection became available so wanted to add tv package - complete nightmare. Talktalk reps would hang up when you told them you were Tiscali. The info they did give was directly contraditory with advice in the same discussion thread. Eventually found a tel number for tiscali and spoke to a uk based rep she was a star. Hinted that talktalk dont speak to them at all and dont know their systems. Had to go to Virgin to get tv. Talktalk may have this service sometime next year !! a muppet show.
-
hi i am tiscali on main cable at the moment but i would like to go moble.can you help me i would like to stay with tiscali so i would like to now if you do moble packs
-
I have been unable to upload to my web space for over 1 week now and have had no helpful replies from tiscali / talk talk. I have sent several emails and have made several phone calls, ususally having to wait over 10 minutes to talk to someone, then often being put on hold and left on hold. Only after asking for my MAC code could I talk to someone who gave me a different techincal support number (which isn't available on their website), they also offered no suggestions that I haven't tried already. A friend is now hosting my web site for me, and would NEVER recommend using talk talk, their techincal support is virtually non existent. Also they keep taking my direct debit out early before I get paid. I am considering moving to Madasafish or BT at present.
