UK Online broadband

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Recommend*

  By Laney 30 Aug 2007 02:53

I've been with UK Online for over 2-years and in the main the service has been very good. I had a few problems, due to my lack of knowledge of broadband, when I signed up and installed the equipment but these were sorted out by their UK based staff. Occasionally the Voyager modem supplied by them has stopped polling with the exchange but has been put right by uninstalling/installing the drivers again. Another niggling problem that has recently come to light is when I am downloading, especially from the likes of Rapidshare and Megaupload who can download to my max. speed of 2mb. Not sure if some sort of limiter has been set at the exchange but I usually get to about 50mb of a download and I get disconnected and have to start again. There doesn't seem to be a problem with any of the slower p2p services. So in all I'm very happy for now but if this particular problem persists I may think about transferring to Be Broadband which has an 8mb service for the same cost