Virgin Media broadband

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Don't recommend*

  By Paul Dover 02 Jul 2009 21:49

Don't touch them! Like all braodband providers, it's fine until something goes wrong. I thought Talk Talk, Tiscali and Post Office were really bad until I came up against Virgin! No broadband for two months! Lies,lies and more lies. The call centre staff have obviously had no training and every time you call, you go back to square one - lets test your line etc. Have been instructed that it's my equipment 3 times yet have tried 3 modems and two routers connected to the main socket etc but still not their problem. Like TT and Tiscali, promises of call backs never happen. Now going to move to O2 as they get the WHICH best buy award. Wish me luck!