Virgin Media broadband
All Virgin Media broadband packages»
By Drew Courtney | 01 Feb 2010 13:11
Just sacked Virgin Media as the supplier of my Telephone, Broadband and TV after being with them for many years. the first problem I had was that, when signed up for Direct Debit payments at the start, they would take odd amounts of money out of my account, (seperate to my normal bill), with no explanation of what they were for. As a result, I ceased paying by direct debit only to find that I was then charged for using a diferent method, (unfair in my opinion).Then slowly but surely I had more and more problems, overcharging, poor BB speeds, a rediculous fine for late paying and finaly they took 6 months to fix the phone when it went down. They tried several times to charge me more than I should have been paying, when I started up with them it was £18 a month all in, my bills near the end were up to £60! When I refused to pay the inflated bills, they fined me for late paying and were still trying to charge me for the services they had cut off. Unfourtunately they have the same ethics as other service providers seem to have adopted in that they will try and overcharge - if they get caught out, they're not too bothered but I suspect a lot of the time, they don't get found out and people just pay the bills without checking.Crooked and untrustworthy in my opinion. Rant over!
