thoroughly disappointed in vodafone dongle! I was sold an old PAYG model that didn't come with the right software for my mac, so had to go elsewhere to download it. Then the tariff was ridiculously expensive (Should have checked.. my fault i guess but my last dongle bought two years ago gave me about 1GB for less than £10 so figured this time around it wouldn't matter for something I was only planning to use for a couple of weeks!!!) Costs me £5 for just 250MB. I topped up £20 once then could not top up again, tried three cards. Eventually phoned them and they couldn't do it over the phone, told me to go to the shops to buy a voucher. Then that didn't work. Had to phone them and speak to an adviser to get them to put the voucher through because the website didn't work. Then wanted to check Googletalk - content control won't let me!!! Unbelievable... Never ever ever will use Vodafone for anything. I am on O2 for my mobile and deeply regret not choosing them or ANYONE else for my mobile broadband. Fortunately i'm not locked into a contract with them and will not need to use it as of later this week.. I am literally counting the days. So much trouble for two week's of mobile internet use!
Vodafone broadband
About Vodafone
As an alternative to fixed-line home broadband, you could consider mobile broadband dongle from Vodafone, one of the top providers in the market.
Vodafone's headline speed, at up to 7.2Mb, is the fastest advertised of all the 3G providers. A recent study from LCC International during Q2 2008 of 28,000 network tests backed up Vodafone's claims as the fastest mobile internet provider, although its average download speed of 1.2 Mb is still some way short of the theoretical 'headline' speed. For many people the plug-and-play nature of mobile broadband makes up for the slightly lower speeds compared to some fixed-line broadband options.
Vodafone offer a range of mobile broadband packages, including a one-month rolling contract, and some innovative packages for business travellers and great laptop deals.
You can find all the info on Vodafone mobile broadband on the new mobile broadband comparison site from Broadband Genie.
Customer reviews
Show all 80 Vodafone Broadband reviews»
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putting it polite its compleat crap, iv had more trouble in 2weeks on this network thn i did in 2yrs with threes broadband m three is a million times betta and no restrictions, meven whn u have to ring up voda wiv ur credit card as there online removal for contence restrictions dossent work haha thy thn put ur restrictions back on my account after a week and to top it off u have to pay to ring up with a complant as there number isnt free number n it make u more angry, only went with voda as my three dongle broke and a friend gave me the voda dongle, roll on 20th dec whn my bt broadband comes im gunna put a hammer on this crap voda dongle
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Took contract out via Currys Laptop/ mobile broadband service,they reccomended Vodaphone as best reception,24 month deal.£48 per month, all paid up and on time,Vodaphone took further payment at the end of the contract, phoned them and they offered me further service same 5gb for £20 per month,seemed ok? last 2 months have only been able to get G.P.R.S. signal have phoned them,technical support unable to sort it out and told my reception was very poor in my area? Cancelled my D/Debit to vodaphone phoned to advise them,e.mailed not accepted,Finally managed to speak to somebody to tell him that it was a corteous call to advise them that i had cancelled the payments as they were not supplying their part of the agreement, told me would cost me £212 to cancel? This into a contract 12 months@£20 per month with 6 months to run and a rubbish reception.They are taking the proverbial,Ignore the threats , let them take you to court,its bully tactics.Baillifs have no right to knock or threaten you without a court order i work for a credit company non payments or defaults on phone bills are ignored on credit checks by my company as we recognise the problems with this type of RIP OFF.
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If you have had problems with Vodaphone rather than just letting it go I would make a complaint, particularly in cases where debt collectors are trying to collect money you shouldn't owe. Contact the Telecommunications Ombudsman via this website http://www.otelo.org.uk/ and make a complaint. As Vodaphone is a member they are obliged to follow the ombudsmans decision.
