Vodafone broadband
About Vodafone
As an alternative to fixed-line home broadband, you could consider mobile broadband dongle from Vodafone, one of the top providers in the market.
Vodafone's headline speed, at up to 7.2Mb, is the fastest advertised of all the 3G providers. A recent study from LCC International during Q2 2008 of 28,000 network tests backed up Vodafone's claims as the fastest mobile internet provider, although its average download speed of 1.2 Mb is still some way short of the theoretical 'headline' speed. For many people the plug-and-play nature of mobile broadband makes up for the slightly lower speeds compared to some fixed-line broadband options.
Vodafone offer a range of mobile broadband packages, including a one-month rolling contract, and some innovative packages for business travellers and great laptop deals.
You can find all the info on Vodafone mobile broadband on the new mobile broadband comparison site from Broadband Genie.
Customer reviews
Show all 66 Vodafone Broadband reviews»
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I bought a Vodafone broadband PAYG dongle for £39. Unfortunately I could not use it for a while due to my job and was disconnected from the service. Vodafone told me my number had been disconnected and would be put in a pool of numbers for further use. I asked them if they could provide me with a new sim data card and they said no, I would need to buy another dongle. I told them my dongle was fine why throw away a perfectly good dongle because of a sim card. I said what if you are in hospital or in a coma or just can't afford to use it, they said tough you will be disconnected and you will have to buy another. They told me I was in a minority with others in the same boat as me, all those £39 dongles going in the bin what a waste of good technology. I have lodged a complaint with OFCOM but I don't think I will be getting on line soon. G -
Vodafone are by far the worst service provider for mobile broadband. I have used 3 and T-Mobile in the past and experienced no problems with either their contract or pay as you go service. Software was also easy to setup and operate. Vodafone on the other had - difficulties with software loading, uninstalling and reinstalling, complexity of managed connections on laptop (i do not want this functionality!), conflicts with other providers dongles (why?), poor technical support (the help desk at vodafone was useless and the could not care about your problem - even though i have a commercial contract!). Vodafone not work the effort. -
I knew I was in for trouble as soon as I opened the Quick Guide. The pictures, showing you how to insert the SIM card are so feint as to be useless. So I just pushed it into the slot, chip first and chip down - it seemed the most logical way. Wrong, of course. Mercifully, I have a pair of fine pointed tweezers in my first aid kit and was able to retrieve it, and in doing so I found the little tray.
So, plugged it in and it seemed to work, as far as the very brief instructions went. But no mention of how to actually connect to the internet, browser settings, etc.
So I rang the helpdesk (I love the way it asks for your mobile number. Mine isn't with Vodafone, so that confused it a treat). Anyway, after a conversation which was like trying to explain the finer points of terminal glacial erosion to a Bedouin tribesman, I was finally advised to uninstall the software and try again. I duly did this.
Now the device isn't recognised. I have a bad feeling that this may be the zenith of my customer experience, rather than the nadir. -
Have never managed to get more than 150kbps. Average tends to be neared 60kpbs. Currently talking to help desk. All they suggest is trying a different location. I've just tried 4 central london locations, 2 in the open air so no building interference and I still do not get anywhere over 150kps. How they can claim top speeds of 7.2Mbps baffles me.
Stay away from vodafone mobile broadband.
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