Went from BT (hopeless email via Yahoo) to Zen on recommendation. Now too expensive, miles of email address, and they can't fix my outgoing email for more than 3 weeks. Most of my work is emailing articles globally. I'm now going elsewhere.
Zen Internet broadband
Overview
- Good range of home broadband packages, which are also ideal for small/medium sized businesses
- Generous monthly download usage allowances with the added flexibility to purchase extra usage at any time
- Choice of 1 or 8 static IP addresses
About Zen Internet
Zen Internet was founded in 1995 and has been supplying internet services to both homes and businesses ever since. Now based at its new headquarters in Rochdale, it is an independent ISP that now provides communications services and systems such as leased lines, online data backup and web design, as well as broadband.
While being a relatively small ISP, the company has grown from having just two staff to more than 400, with a customer base of more than 93,000 broadband users nationwide.
Priding itself on reliability through its strong technical infrastructure, Zen has won a string of awards in recent times including Best ISP 2010 in PC Pro (that's seven years in a row now!) and being given 'Recommended' status from Which?
It had previously won the Which? 'Best Broadband Provider 2008' accolade.
Customer reviews
Show all 21 Zen Internet reviews»
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been with zen for years - feel i am paying too much for a slow internet service. they don't seem to want to improve or catch up with competition. looking for alternative broadband provided as feel zen taking its customers for granted. they not even trying .......
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I've been with Zen since 2002 and the only problems I've ever encountered were when it turned out BT had been fiddling with either the cabinet or the telegraph pole that supplies our telephone line. On both occasions, having been informed that BT had been messing around, Zen quickly got things sorted out for me.
I'm a mile from the exchange and get reliable sync at 6.5 mbps seemingly at all times. My connection is via a router into which my permanently on server is plugged, and my connection is permanently available (BT messing about notwithstanding)
The 8 mbps package now allows 50GB of downloads and this is more than enough for our IPTV usage along with browsing and music downloading/streaming. -
I have been a customer with Zen for three years and have experienced very little problems. My only grouse is that, as above, there is a very meagre download allowance considering the monthly subscription charge.
