Hi, new to this forum but I will try to explain my issue as best as I can. My neighbour and I are both on the same exchange (non LLU) he is with Sky and I am with Virginmedia. I have had appauling speeds over the past few months and have used virgin tech support numerous times but to no avail.
Have done the following: restart router, change ADSL filter, made sure using the main BT socket, tested speed at various times and days using speedtest.bt.net. had a BT engineer out to test the line for noise....non of which have really helped.
My friend is getting the following results from BT Speedtester
download speed - 2.65
acceptable range - 0.6-7.5
dsl rate - 5.89 down, 0.45 up
IP Profile - 5
with the virgin national quote webiste saying the following
2.6 - 5.4 as the best speed promise
on the other hand, my rates ar as follows:
Download speedachieved during the test was - 1 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.63 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1.25 Mbps
The router information is as follows:
Downstream Line Rate : 1632 kbps
Upstream Line Rate : 448 kbps
and the virgin website suggests:
1.6-4.4 would be my average speed.
I do not understand why two houses, so closely linked (literraly 4 doors down the street) would have such different ranges when both of the services are provided by BT ADSL
Any advice would be great as I am very fed up with this now
Cheers
huge difference in broadband speeds between neighbours
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