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Sony Ericcson Satio sales suspended until faults are fixed

by Julian Prokaza on Thursday 26 November 2009 3 Comments

The Sony Ericsson Satio hasn’t got off to the best start in the UK — both Carphone Warehouse and Phones4U have withdrawn the smartphone from sale after complaints from customers.

The Satio first surfaced back in August, when were saw an in-depth video review of this handset with a 12-megapixel camera, but hopes that this Symbian S60-based device would work wonders for Sony Ericssson Christmas sales seem to have been dashed.

The problem seems to lie with the software installed on Satio handsets sold in the UK and early customers are reported to have experienced unprompted power-downs when trying to use certain applications, disappearing ringtones and screen freezing. Some owners have detailed their problems on the Satio user review page at Right Mobilephone, with one claiming to be on their fourth — and still faulty — replacement handset.

Richard Dorman, senior marketing manager at Sony Ericsson, said that the problems will be resolved by Christmas and maintained that sales of the smartphone had so far been strong.

In the meantime, anyone having problems with a Sony Ericsson Satio bought from Carphone Warehouse or Phones4U can exchange their handset for a new phone.

[via Times Online]

 

Originally published on www.mobilecomputermag.co.uk, now incorporated into Broadband Genie

 

Comments

  • unhappy

    by aspradeepraj at 11:55 on 10 Dec 2009Report abuse

    Hi ....
    I currently use SE Satio i face few issues over here . When i am hearing songs in middle it strucks for a second and plays .. this continues for all songs and when viewing a pic and moving to next folder i get a lines over here ..I even formated the memory card and even changed the version from Authorised service center .. yet i face the issue ... wiill the phone can be exchanged if so whom and where i need to contact currently i am in Chennai can any one pls assist me in this i was
  • neutral

    by robbie at 12:51 on 24 Dec 2009Report abuse

    what u talking about i got the se satio and not one things went wrong i love it the i phone is **** so plz shut up lol lol haha ps try the i phone it has many more faults
  • neutral

    by carron at 22:41 on 19 Jun 2010Report abuse

    ive had the satio for 6 months. was so impressed with the phone untill last month when it didnt want to work for me. the alarm settings keep randomly appearing, when i text it keeps pressing the number 4 button on its own. now it wont let me do anything. first thing in the morning its fine, as the day goes on it gets worse. its a lazy phone i think lol. im going back to the shop tomorrow to see what they can do for me!!

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