Hope you never have any problems with ASUS, as their newly launched 1005 Netbook line will leave you disappointed. As part of my normal business process I purchased a machine from BestBuy. ASUS refuses to support a manufacturing defect, basically insisting that the only option is mailing it back to them, leaving the business traveler strandard without a machine.
For a machine marketed towards "business people" on "business travels" and a VIP support plan that claims to cover "anything" for 60 days, plus 1 year on the machine itself from fault, they will do nothing for you.
Customer service for business customers means prompt, reliable support to get you back to work asap. Customer service from ASUS means they assume you're liar and will expect you to pay for priority, insured mail to and from them via FEDEX/UPS.
The ASUS EEE netbook is a new product, so no third party support or accessories will work. Save your self the headache and buy a machine from a reputable company with a good support history.
The ASUS EEE product line looks sharp, has a nice battery, and claims to offer free VIP support. Pure marketing garbage as they fail to support any of their claims with action.
From this reviewers perspective: Avoid ASUS, go elsewhere for your computing needs.
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ASUS announces Eee PC 1016P and 1018P at CeBIT
by on Tuesday 02 March 2010 1 Comment
CeBIT kicked off in Hanover today and the first bit of interesting news to emerge from the enormous technology show is a slew of a couple of new Eee PCs from ASUS.
The Eee PC 1016P and 1018P are both 10.1” netbooks with similar designs that have a brushed aluminium lid and palm-rest. The main specifications are the usual netbook fare — 1024 x 600 LED-backlit screens, 1Gb RAM and hard disks up to 250Gb, but 802.11n on both models is a welcome addition.
More curious is the choice of processor for both netbooks and the spec boards on the ASUS stand list Intel Atom N455 and N475 processors. Neither processor officially exists at the moment, but with the N450 and N470 (as announced yesterday) already in Intel’s Atom line-up, the thinking is that these two new ‘Pine Trail’ processors simply add DDR3 RAM support — and keep the same 1.66GHz and 1.83GHz clock speeds. Intel’s own CeBIT press conference takes place later today though, so perhaps all will become clear then.
Battery life is pegged at 7.5 hours for the Eee PC 1016P with a six-cell battery and 6.5 hours for the 1018P — though no battery capacity is stated here. Both models are listed as having 3.5G/3/75G/WiMAX, but we suspect these will be options that vary from country-to-country.
Netbooknews.com has posted a hands-on video of the Eee PC 1016P and 1018P from the CeBIT show-floor and its first impressions are very favourable — though there’s no news yet on pricing.
[via Notebooked.net]
Originally published on www.mobilecomputermag.co.uk, now incorporated into Broadband Genie
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