HTC responds to lawsuit threat from users with "Problem? What problem?"

Following on from our earlier story about hacked-off HTC users banding together to launch legal action against the company, HTC has issued a statement that confirms the lack of hardware-accelerated graphics drivers, but refuses to acknowledge the fact as any kind of problem.

The company says that products like the TyTN II and Touch Cruise “do not use ATI’s Imageon video-acceleration hardware”. This, of course, was the core complaint made by newly-formed pressure-group HTCClassAction.org .

But while acknowledging the absence of proper hardware-accelerated drivers, the remainder of the statement suggests that HTC is in no mood for compromise.

HTC believes the overall value of its devices based on their combination of functionality and connectivity exceeds their ability to play or render high-resolution video. These devices do still provide a rich multimedia experience comparable to that of most smart phones and enable a variety of audio and video file formats. HTC values its customers and the overall online community of mobile device enthusiasts and fans.

Which is a long-winded way of announcing that HTC isn’t about to provide new drivers for the affected handsets. However, the company did go on to say that it would “include video-acceleration hardware in future video-centric devices that will enable high-resolution video support.” So, good news for future buyers but existing owners can get stuffed.

In response, HTCClassAction.org has said that it doesn’t accept HTC’s assertion that the overall value of the company’s devices is more important than dedicated graphics drivers. It dismissed HTC’s statement as “words of mass distraction”. It seems this spat is set to run and run.

[ DailyTech]

Originally published on www.mobilecomputermag.co.uk, now incorporated into Broadband Genie
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