Dell admits UK keyboard cock up

Two fingered stab-style typists may not even know where the Z-key usualy lies on a QWERTY keyboard but, for those who touch type, a familiar layout is pretty much essential. Which is why Jake Gordon felt more than a little miffed when his new Dell Vostro 1310 arrived with the Z key, and every other letter on the bottom row, shifted to the right.

The problem seems to lie with an enlarged shift key on the left meaning Z now falls below S, X below D and so on - enough to bring your WPM down to near finger-stabbing speeds.

It is, as Jake states on his Flickr page, a "monumental flaw". The good news is that Dell has admitted its mistake and will be addressing the issue.

In a statement it's said: "A limited number of Vostro 1310 and 1510 in Europe have been sent out with the wrong keyboard layout. We are working diligently to offer a solution to impacted customers and correct the error. Once a solution is in place, we will be contacting impacted customers directly to both apologise and instruct them on next steps.

"We are still investigating this issue and will come back with more detailed information as soon as possible. We have made a mistake here and will be acting as quickly as possible to find a satisfactory solution for our customers."

Well thabk heacebs that's all sorted theb.

[ via The Register]