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How to get broadband in a shared house


When sharing a flat or house, managing utilities can be a point of contention, and the broadband internet bill is a fine example of this.

But how can you ensure you and your housemates are paying for the best deal for your internet requirements? Well, we've compiled this guide to help you get the best broadband deals when sharing a house.

Of course, you don't have to be flat-sharing to read this guide. Anyone co-habiting should find useful information here, whether you're residing in student housing, sharing your home with a lodger, or simply have a family full of internet users.

Broadband in shared homes: the key points

  • You must choose a broadband service that is fast enough for everyone in your home.
  • Unlimited broadband is essential.
  • Only one person can be named on the broadband bill, and they are responsible for payment.

Getting broadband in a shared home: the key points


Getting the right speed is absolutely crucial because it needs to be fast enough to cope with multiple users.

You don't necessarily need the very fastest broadband available, but you will need to choose a suitable speed to accommodate everyone's requirements.

Browsing, email, and some video streaming doesn't need too much speed; regular video streaming (in high definition) and online gaming, however, need as much as you can get.

And the more people using the internet at once, the more speed you'll need. Even if nobody wants to do anything especially demanding, you might still need a fast fibre optic service if lots of you are trying to browse the web at the same time.

Cheap ADSL packages can suffice for light use for one or two people. But for three or more co-habiting, a fibre broadband package is recommended.

Continue reading below for some usage examples and speed recommendations.

Data usage limits

For individuals, broadband limits can sometimes be useful to help keep costs down. But if you're sharing with friends, it makes sense to choose a package without data caps.

Unlimited broadband packages, therefore, are the best option, enabling all housemates to do whatever they like online without worrying about restrictions or additional fees.

Prices and broadband deals

Finding the best deals and prices depends on where you're based, and what your requirements are.

But remember, while low prices are good for your bank balance, unlimited data and speed are important.

We've listed some of our best deals below, for your perusal:

Dynamic deal panel

Alternatively, you can get started by entering your postcode on Broadband Genie to see the latest deals in your area: 

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In some cases, you might need to have a line installed on the premises. This is usually the case if no broadband has previously been used at the address, or if you're switching between different networks (from a Virgin Media line to a BT Openreach line, for example).

If you’re renting and a new line is required, you should check with your landlord to ensure that this is okay before signing up.

  • Can I get broadband without a phone?

    Almost everyone uses mobile phones these days, so what is the point of a landline?

    If you prefer to drop the legacy phone service, both Virgin Media and BT offer broadband only deals for households that don't require phone service (though you still need a line for the internet).

    Most other broadband services require you to sign up for phone line rental. One notable exception is an FTTP (Fibre to the Premises) broadband package, as this technology doesn’t rely on the old BT telephone network. Coverage for FTTP is currently limited, however, so this might not be available to you.

    Alternatively, you might consider a 4G or 5G broadband provider. Both EE and Three offer mobile broadband packages for home use, though only Three provides unlimited data packages. However, this might be too slow for your requirements.

What broadband is right for my shared home?

So, you know what is available, but which type of broadband internet connection will suit the diverse requirements of your household?

Check the usage examples below and compare them with how you and your housemates use the internet.

Keep in mind that these are just broad examples and it’s worth talking it over as a group before signing up for any packages.

Light usage

If you only share with one other person, and usage is mainly browsing the web, some social media, and a bit of communal boxset streaming, an ADSL or entry-level fibre package would be suitable.

Dynamic deal panel

Medium usage

For larger house shares (three to five housemates) with standard internet use, plus a bit of downloading and online gaming, a faster fibre package is recommended (65Mpbs or thereabouts). 

Although you might get away with the minimum fibre speeds (around 35Mbps on BT Openreach providers, 50Mb on the Virgin network).

Dynamic deal panel

Heavy usage

In a bustling home of five or more people, with regular streaming and online gaming and data downloads, you'll need to look at the top-end fibre broadband packages.

Consider Openreach network fibre packages up to 65Mbps as the entry-level, but any of Virgin Media's packages over 100Mbps are even better. You might even be lucky enough to have FTTP broadband in your area, in which case you can get gigabit broadband.

Dynamic deal panel

How to manage shared broadband

Regardless of how many people in your household are accessing the internet, one person needs to be the named account holder.

If you’re not paying out of a shared account this is the person who needs to be paid so they're not out of pocket when it comes to the monthly direct debit payment.

Problems with the bills — or if the connection is used for file-sharing or other illegal activity — will also be the responsibility of the bill payer.

Paying for shared broadband

Splitting bills can be tricky. Fortunately, all it requires is a calculator and an easy payment mechanism (such as cash in your wallet).

If this isn't convenient among the hustle and bustle of modern life, why not try an app to help divide up the billing and forward payment?

Many are available, but one good option is the free www.splitwise.com. This offers a web interface, as well as apps for Android and iPhone.

What happens to the broadband when you move out?

Eventually, someone will move out of your home. So, what happens to broadband?

If the account holder is the one moving on, then they might take the account with them, leaving you to sort out a new broadband provider.

Alternatively, it might be simpler to transfer the account from one housemate to another. You can do this over the phone but it requires both parties to be present to speak to the ISP in turn to manage the transfer.

Remember that payment must be continued. The responsibility falls on the account holder, so ensure that all housemates are paying the agreed amount.

If the time has come for everyone to move onto new premises, then the broadband account will need to be cancelled. The usual way to do this is to make a call to the ISP, although in some cases it can be done online. Keep in mind that early cancellation fees may apply and the named account holder will be billed for this.

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