Broadband reviews

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Latest broadband reviews

  • Virgin Reviews

    by colin at 1:46 on 8 Feb 2016

    Had slow speeds since November 2015 , phoned and complained they gave me 34.99 credit for december but still took the direct debit , i reversed this with the bank and got a refund had to then cancel direct debit , long story short phone again in jan 2016 received a further 80 credit only to discover virgin media impose a penalty of 5 each month because even they give you a good will credit they still... more>
  • news/blog comment

    by Unhappy at 22:56 on 7 Feb 2016

    Been with ee for 3 years spent more time of line than on line had 4 new boxes still the same had engineer out a fault at the exchange still intermittent Internet.
    They r now saying fault in my home same as the last House they want 60 quid to sort ringing tomorrow to end my time with them
    Stay clear of them I have tried to be reasonable with them but no joy..
    U spend more time on hold when u ring why... more>
  • TalkTalk Reviews

    by kaz evans at 16:54 on 7 Feb 2016

    talk talk should be called crap crap. avoid this company like you would the plague. used to be with this pathetic excuse for a company for broadband and phone until they were hacked. got out of there pronto wish i would have done it sooner and as for there call centre's may as well be on the moon for all the good they are you have been warned AVOID
  • news/blog comment

    by james galletly at 14:06 on 4 Feb 2016

    This company stinks on all accounts don't go any where near them over.Charging. is specialty for a crap company
  • news/blog comment

    by Martin at 16:34 on 2 Feb 2016

    EE's customer service is absolutely horrendous, today I've been put through to at least 10 different department and still no further to rectifying my miniscule problem of moving my broadband from my old office to my new. All call centre workers must be retarded!
    I then tried to cancel due to there incompetence and was again passed from department to department! still my issue has not been sorted. I... more>
  • Post Office Reviews

    by Simon Laughton at 10:21 on 2 Feb 2016

    Joined PO Broadband service Oct 26 2015 after an acceptable service from Plusnet. Speed has been a problem ever since with speeds often below 2Mps and even less at peak times. The help desk have always been extremely helpful but, after 3 months (and at lest 5 long telephone calls) eventually said that they could not improve my speed! At one point they asked me to monitor speed and pings through my Command... more>
  • news/blog comment

    by Jayne at 13:51 on 30 Jan 2016

    I've just discovered that EE charged me £60 for an engineer visit during switchover when they cocked things up. The engineer did not find any fault at my end but EE have just lied to me over the phone saying that he did!
  • news/blog comment

    by Graham Grimshaw at 23:11 on 28 Jan 2016

    This is my second comment regarding EE. I am now at the stage where I am waiting for a call from one of the executive team to sort my problem although, until EE changes it's traffic management policy, this can't happen. My download speed drops each evening just after 4-00pm until just after 1-00am and at weekends after 1-00pm until 1-00am, as stated in EE's policy documents. What their policy does not... more>