Broadband reviews

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Latest broadband reviews

  • Virgin Reviews

    by Michael at 11:17 on 29 Nov 2015

    Simply awful. I ordered Virgin broadband and phone. All arranged for the installation and they just didn't turn up. On phoning them I was told there was a 'construction issue'. Apparently their system doesn't have the right equipment near my house and it would be 4 to 6 weeks before it could be sorted. As I had cancelled with my previous provider to coincide I have been left with no broadband or... more>
  • news/blog comment

    by Mike at 13:20 on 28 Nov 2015

    I've been with sky for 3 years and it was ok, went down once as far as I remember. I'm now switching to EE as I want a router with 5Ghz wifi.
    I wish I've read reviews before I've made the switch, I'm starting to panic now as the contract with EE is for 18 months.
    In the email they said my broadband will be activated on 25th Nov 2015, so Sky switched off the line on 25th and EE sent me a text saying it... more>
  • news/blog comment

    by Bob Cartmell at 23:39 on 26 Nov 2015

    Wondering what I've signed up to after reading the comments on here!

    I've been with EE and Orange previously for a few years. Just mobiles (2) to begin with and broadband and mobiles for the last two years. I've had a couple of episodes of very slow broadband (
  • TalkTalk Reviews

    by Milena at 13:53 on 26 Nov 2015

    Very unhappy with this company been with them for 2 years always paid by direct debit never missed a payment yet when I moved house I had no connection although they were informed about my move a month in advance. I didn't have any connection for 3 weeks and had to chase up a few times a week for someone to visit my property. At last when I had an engineer come out I was told I will be charged 60 if... more>
  • news/blog comment

    by Martyn at 9:36 on 25 Nov 2015

    Possible worst reliability I have encountered - works for a few weeks and then drops out to less than half a meg for days.

    Came to end of contract, phoned for migration code, customer service is rude and obnoxious, hung up on me. They did tell me I was out of contract and there would be no fees, but then charge me 10 because I am still in contract after I move. Phoned multiple times a day by their call... more>
  • news/blog comment

    by Sarah at 18:29 on 23 Nov 2015

    Just cancelled with EE with having them less then a month. No phone for 14 days constant calls to technical support in India . 2 engineers assigned only one attended. Engineer assigned and told us it wasn't a fault on our side. So another call to EE tech support where they wanted to send another engineer 7 days from now meaning we've been without a line for over 18 days in the end cancelled contract with... more>
  • news/blog comment

    by Kim at 15:09 on 20 Nov 2015

    I cancelled my contract and asked on the phone if it was OK to go ahead and remove EE from my direct debits on online banking. The person on the phone said that yes, as a payment had just come out I was OK to cancel the direct debit. EE then tried to take a further payment after I'd cancelled the direct debit. When I received the letter stating that my payment hadn't been collected I contacted the customer... more>
  • news/blog comment

    by Beki at 21:52 on 19 Nov 2015

    Recently signed up with Tentel after Sky put our price up, I hadnt heard of Tentel before but Im glad I signed up and have been impressed with the service so far.

    There was a little hiccup when I signed up because of the phone line, but I phoned them up and they sorted everything out pretty fast, though the people in their Scotland call centre were a bit hard to understand! (glad they have call centres... more>