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Virgin Media broadband Reviews | Page 30

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  • happy

    by Andy T at 10:02 on 13 Mar 2007 Report abuse

    Forced over to Virgin by the Blueyonder merger.Their home page
    moves at a snails pace because of all the spam and pop ups everywhere.(no im not interested in online poker!)
    Never had any problems with Blueyonder and now after about a month with Virgin i am already considering changing the provider.
    I keep having problems getting onto various sites and for three days
    last week i could not download anything!And guess what it has happened again today.And they expect us to pay extra for this service?I think not!

  • happy

    by Martine86 at 10:01 on 13 Mar 2007 Report abuse

    I am very pleased with my service from Virgin Media. I am happy with the connection speed and have yet had any reason to deal with customer services.

    I've not had a single problem. Compared to my last provider (Orange) this is a godsend! I've not lost the connection once!

  • happy

    by scaredycat at 16:17 on 28 Feb 2007 Report abuse

    Well I was with NTL on the 4Mb, and I can't say I've noticed any disruption at all from the switch to the new Virgin Media broadband brand. Truth be told, I never had any problems with with NTL service (fortunately, because their customer service never struck me as fantastic), so fingers crossed Virgin Media continues to be as reliable. Still seems just fine :)

  • happy

    by Has acually improved since Telewest broadband at 16:17 on 28 Feb 2007 Report abuse

    I must admit that Virgin Media have handled the transition from telewest / ntl pretty well. I've still got the same broadband speed as before, reliability is still solid (haven't lost a connection for over 6 months now), and the packages have been simplified somewhat.

    I just want them to release a 16meg download package and increase the upload speed to 1meg + Then we're talking!

  • happy

    by FactoryJoe at 16:17 on 28 Feb 2007 Report abuse

    Been fine for me as I switched to Virgin Media Broadband after being with BT for a couple of years. So far the install went well and I'm up and running - got some good speeds, and got the TV package with it. Would recommend it.

  • happy

    by Daveson at 12:58 on 28 Feb 2007 Report abuse

    I completely agree with the above. I started off with a 7 mbit connection, which went down to 2.5 mbit on average after a couple of months. Might as well pay £14.99 for the 2 mbit service.

  • happy

    by Mark Anthony at 16:11 on 16 Feb 2007 Report abuse

    Total Rubbish!!! Virgin Media is no better than NTl or any of its other affiliates. Like NTL before it it delivers a reasonable package that seems value for money, but what you get in actual fact is slow speeds in built up areas, on the plan 2 option (8mb) speeds were recorded at less than 2mb on a daily basis! Incorrect billing on all levels bad customer support, the list is endless. I have worked in the IT business for 11 years professionally as a manager and the only thing i can say is DO NOT subscribe to it. Stick to what you know is good and don't get pulled in by cheap prices and gimmicks.

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