Mobile broadband help and guides
Whether you're just starting out on the road to buying mobile broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your mobile broadband related questions.
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What is tethering?
byDiscover how to use your smartphone or tablet as a mobile broadband Wi-Fi dongle.
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How to use a mobile broadband dongle with a tablet
byWant to use a mobile broadband dongle with a tablet? Our guide will tell you everything you need to know.
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How to repair a water damaged tablet or smartphone
byDropped your smartphone in the loo? Follow our top tips to salvage a water-logged device.
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Smartphone Connectivity Guide
byWant to know how to connect your phone to 3G, 4G, 5G or Wi-Fi? Find out all you need right here.
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Guide to mobile broadband speed
byWe look at the importance of mobile internet speed, as well as terms such as upload and download speed.
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Mobile Broadband Beginners Guide
byCovering all the basics about the mobile internet in layman's terms, from how it works to how to cancel.
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Pay as you go and topping up
byLearn all about pay as you go mobile internet (sometimes called prepay or PAYG), including how to top up.
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Mobile broadband coverage in the UK
byIf you're worried about getting a signal, check here for all the UK mobile providers' info on coverage.
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Mobile broadband troubleshooting
byCheck here if you can't get online, whether it's a technical problem, or if your mobile internet dongle has been lost or stolen.