Mobile broadband help and guides
Whether you're just starting out on the road to buying mobile broadband, looking for a new deal, or are having problems with your connection or # supplier, Broadband Genie is here to help. The guides below should answer all your mobile broadband related questions.
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Guide to mobile broadband speed
byWe look at the importance of mobile internet speed, as well as terms such as upload and download speed.
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Which mobile network do I use? A guide to MVNOs
byLearn about Mobile Virtual Network Operators, and find out which network your mobile service uses.
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Mobile Broadband Beginners Guide
byCovering all the basics about the mobile internet in layman's terms, from how it works to how to cancel.
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Pay as you go and topping up
byLearn all about pay as you go mobile internet (sometimes called prepay or PAYG), including how to top up.
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Using mobile broadband abroad
byAre you off on holiday or business? We cover the good, and the bad, of using mobile internet outside the UK.
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Mobile broadband coverage in the UK
byIf you're worried about getting a signal, check here for all the UK mobile providers' info on coverage.
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Switching provider and dongle unlocking
byHow to switch mobile internet provider, unlocking dongles, and getting mobile broadband to compliment a fixed-line service.
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Mobile broadband troubleshooting
byCheck here if you can't get online, whether it's a technical problem, or if your mobile internet dongle has been lost or stolen.
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Guide to customer and technical support
byCan't find your answers here? Check our complete list of mobile broadband internet service provider numbers.
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Guide to security, insurance and returns
byUnhappy with your mobile internet product, or looking to make sure you're safe both online and off? Read on.
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How much download usage do I need?
byThe best place to start if you're not sure how much usage you'll need when buying a mobile internet package.