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Mobile broadband help and guides

Whether you're just starting out on the road to buying mobile broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your mobile broadband related questions.

  • What is tethering?

    by Matt Powell

    Discover how to use your smartphone or tablet as a mobile broadband Wi-Fi dongle.

  • How to use a mobile broadband dongle with a tablet

    by Matt Powell

    Want to use a mobile broadband dongle with a tablet? Our guide will tell you everything you need to know.

  • How to repair a water damaged tablet or smartphone

    by Matt Powell

    Dropped your smartphone in the loo? Follow our top tips to salvage a water-logged device.

  • Smartphone Connectivity Guide

    by Chris Marling

    Want to know how to connect your phone to 3G, 4G, 5G or Wi-Fi? Find out all you need right here.

  • Guide to mobile broadband speed

    by Chris Marling

    We look at the importance of mobile internet speed, as well as terms such as upload and download speed.

  • Mobile Broadband Beginners Guide

    by Chris Marling

    Covering all the basics about the mobile internet in layman's terms, from how it works to how to cancel.

  • Pay as you go and topping up

    by Chris Marling

    Learn all about pay as you go mobile internet (sometimes called prepay or PAYG), including how to top up.

  • Mobile broadband coverage in the UK

    by Chris Marling

    If you're worried about getting a signal, check here for all the UK mobile providers' info on coverage.

  • Mobile broadband troubleshooting

    by Chris Marling

    Check here if you can't get online, whether it's a technical problem, or if your mobile internet dongle has been lost or stolen.

  • Guide to customer and technical support

    by Chris Marling

    Can't find your answers here? Check our complete list of mobile broadband internet service provider numbers.

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