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Broadband help and guides

Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.

A quick guide to 5G Home Broadband

A quick guide to 5G Home Broadband

Get up to speed with 5G home broadband. Find out whether 5G is reliable enough and what to check before you sign a contract.

Broadband Awards 2024

Broadband Awards 2024

We tested over 413,000 broadband connections and queried thousands of broadband customers and found YouFibre is the UKs best ISP

What is upload speed?

What is upload speed?

What is upload speed and why would you need it to be fast? Who offers a symmetrical upload package? Find out in this guide.

What are altnets?

What are altnets?

Find out the meaning of the word 'altnets' and whether smaller, alternative network providers are reliable enough to switch to.

What is CityFibre?

What is CityFibre?

Find out what CityFibre is and how it's different to Openreach. Learn about its full fibre options and whether it's in your area.

A quick guide to bits and bytes

A quick guide to bits and bytes

Which is bigger - a MB or kB? What about a GB or a MB? Become a master of file sizes with our guide to bits and bytes.

What is line rental?

What is line rental?

Read more about what line rental is, why you might have to pay it and the broadband options that don't require line rental.