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  • Saturday: 9am to 6pm
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Post Office broadband customer service contacts, problems and complaints

How to contact Post Office customer services and technical support

Of all the names on our high street, the Post Office has to be one of the most recognisable. And one of the most trusted. As well as letters, parcels and travel money, the Post Office has been offering broadband and home telephone contracts. If you need to contact the Post Office for help with broadband or phone, this page is for you!

Important Post Office update - February 2021

Post Office Broadband is now owned by Shell Energy. For information on their customer service and complaints contacts, please see our contact Shell page.

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