What’s included in a Sky broadband and phone deal?
There are a variety of Sky phone and internet packages, but they all have some key features in common. Whichever you choose, you’ll get the following...
- Telephone line
- Free Sky Hub Wi-Fi router
- Free Wi-Fi
Do I get free phone calls with a Sky broadband and phone deal?
Since many of us now only have a phone line for broadband, Sky broadband and phone packages do not include free calls. But you can add a Sky Talk inclusive calls bundle (with the choice of free weekend, anytime or international calls) when signing up for your new broadband package.
Can I get Sky broadband without a phone?
A standard Openreach (BT) network phone line is required for Sky broadband. At this time it is not possible to sign up for Sky broadband only without taking a Sky phone line, even if you already have phone service from a separate provider.
What happens if I don’t have a phone line?
If you do not already have an active line Sky will send an Openreach engineer to carry out necessary works. There will be additional costs for this on top of the standard setup fee.
I’m switching to Sky - can I keep my phone number?
In most cases it is possible to transfer a landline telephone number to Sky. You will be given this option when signing up to Sky broadband and phone.
How fast is Sky broadband?
Sky broadband offers three different speeds:
- ADSL up to 17Mb
- Fibre optic up to 38Mb
- Fibre optic up to 76Mb
These are a possible maximum. In practice the actual performance of your service will likely be quite different, but when signing up you will be given an accurate estimate.
Not sure what speed is right for you? Our guide to home broadband speeds can help.
Do I get Wi-Fi with Sky broadband?
All Sky broadband deals include a free Sky Hub Wi-Fi broadband router for sharing your connection around the home. You also get free access to The Cloud public Wi-Fi network.
Do I need unlimited Sky broadband?
Most Sky broadband and phone packages have unlimited usage, so you can use the internet as much as you like without any risk of extra charges or service restrictions.
Some of the cheapest deals do have a monthly data limit, but we would not recommend these for most people. A single person with light usage (mostly web browsing and email) may find these suitable, but it doesn’t take much to exceed the limit. If you have any interest in more demanding tasks such as streaming video or online games or the connection is shared with others in your home, unlimited broadband is well worth the small extra cost.
Can I get Sky TV alongside Sky phone and broadband?
Sky TV is available in a bundle with broadband and phone. You’ll find some Sky TV, phone and broadband deals in the table above, or for more information on the channels and features head over to our Sky TV page.
How do I get the best Sky phone and broadband deal for me?
When comparing broadband always start by checking availability. Enter a postcode into the postcode field on our comparison table and it will display services in your area.
Once the location is set, use the filters to prioritise the features and type of broadband you want - once applied these options will be applied to the deals displayed on the table.
What should I look for when comparing Sky phone and broadband packages?
Sky broadband is frequently available with shopping vouchers and other free gifts. They can be a nice bonus but don’t let these sway your decision if the package isn’t quite right.
Sky broadband is available on either a 12 or 18 month agreement. Early cancellation can be expensive so don’t sign up if you’re not sure the service is going to be required for that length of time.
As we mentioned above most packages are unlimited, and that’s usually the best choice. If you sort by price the cheapest deal may have a monthly data use limit.
This is the cost of both the broadband and phone line rental and is the price you’ll have to pay each month of the contract. The price may be discounted for a number of months, so make sure it remains affordable for you after the discount ends.
Effective monthly cost
Click ‘offer details and pricing’ and you’ll see we’ve provided a handy effective monthly cost calculation which includes setup costs and discounts.