Contact Broadband Genie
Contacting your broadband provider with an issue or complaint
Please note that Broadband Genie is not a broadband provider or a retailer. If you are having problems with your broadband connection or your contract, then you will need to contact your service provider direct, we won't be able to help!
- Click for home broadband customer services and technical support details.
- Click for mobile broadband customer services and technical support details.
Need advice on home broadband? Contact our telephone advisory service
Broadband Genie offers a telephone advisory service for people looking to sign up to home broadband or switch provider. We can offer advice, talk you through the best deals, and actually get you signed up.
Home broadband advice: 0800 4661 043
Website feedback
Please send any feedback about the website to feedback@broadbandgenie.co.uk.
Advertising
If you are a broadband or mobile broadband provider or retailer and wish to discuss listing your deals on Broadband Genie, please call Warrick Lambert on 0844 415 5531 or email warrick.lambert@broadbandgenie.co.uk.
Otherwise...
Write to us at:
Broadband Genie
The Old Bakery
19A Belgrave Road
Cambridge CB1 3DE
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