Broadband help and guides
Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions. If not, head over to our forums, or simply Ask the Genie.
All the essential broadband basics, from how it works to what really makes the different packages and deals stand out.
A complete glossary of broadband technical terms, from ADSL to WLAN, explained clearly and concisely.
Confused about the difference between ADSL, fibre and cable broadband? It's all here.
How to compare broadband prices by looking at speeds, contract lengths, bundles, brands, caps and extras.
Whether between BT Openreach (ADSL/fibre) providers, to/from cable, or to mobile, we explain the process of switching provider.
A guide to megabits and megabytes, uploads and downloads, and how to check you're getting what you pay for.
Get online with your PC, Mac, laptop or tablet PC, as well as your consoles and hand-held gaming devices.
If you need some help with your Wi-Fi, or are worried about your connection being secure, start here.
Suffering from slow or intermittent broadband? We may have the tools to get your connection back up to speed.
Information on opening times, phone numbers, call charges and extras for the major fixed-line broadband ISPs.
Everything online gamers need to optimise their broadband, covering lag, latency, ping and gaming packages.
We look at the many advantages of business broadband, as well as the common pitfalls when signing up.
More broadband buyers guides
- TV & broadband deals
- Fast, high speed broadband internet
- Free broadband deals
- Compare cable broadband deals
- Student broadband deals
- TV, broadband & phone packages
- Cheapest unlimited broadband deals
- Broadband without a phone line
- Best broadband only deals
- Best TalkTalk TV & broadband packages
- Sky TV, phone & broadband bundles
- Compare broadband deals & offers
- Cheapest broadband internet deals
- Short term home broadband contracts
- Fibre optic broadband deals
- Compare business broadband packages
- Best phone & broadband deals
- Best gaming broadband deals
- Home broadband internet providers
- YouView TV and broadband offers
- BT fibre optic deals from BT Infinity
- Sky fibre optic broadband
- BT TV packages & Deals