What are cookies?
Cookies are small, usually randomly encoded, text files that help your browser navigate through a website. The cookie file is generated by the site you're browsing and is accepted and processed by your computer's browser software. The cookie file is stored in your browser's local folder or subfolder.
Your browser accesses the file again when you visit the website that created the cookie. The browser uses the information stored in the cookie file to help ease your navigation of the website by letting you sign in automatically, or remembering settings you selected during your earlier visits to the website, among many other functions.
A website cannot access information on your computer other than its cookie. The cookie is not executable code, so it doesn't have any ‘life’ of its own, other than being used by the website that created it. A cookie’s use is limited to helping your browser process the information located on the website.
How do we use cookies?
When we send traffic to another site or when a Broadband Genie customer signs up for a product, cookies record that activity.
The revenue we receive from this helps us keep our site free to use and means we can invest in developing innovative tools to make finding the best deals even easier.
We do not store any personal or financial information in the cookies; they are designed only to collect information of an anonymous nature. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you, or read any material kept on your hard drive.
Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features. These cookies ensure our website functions correctly and also facilitate a product selection or track a sale order you have made.
Analytical/performance cookies
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Functional/functionality cookies
These cookies allow the website to remember choices you make such as your username, language or the region you are in and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.
These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
You can control whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you. It's also possible that preventing these cookies stops us remembering that you didn't want a specific service.
Targeting/advertising cookies
These cookies allow third parties to identify what you might find interesting, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. They normally won't just be from us but overall they help build an overall - yet anonymous - picture of individuals' preferences based how they have browsed the internet, in order to deliver more relevant advertising. You may see interest-based advertising on our website, but also on third party websites using information collected about your browsing activity on our website.
How to manage cookies
We invest many resources and put a lot of effort into ensuring that Broadband Genie advertisements and marketing communications are relevant to your interests and displayed in a non-intrusive way. We strongly believe that this is what digital marketing should represent: an unobtrusive way of presenting you with services which match your interests. However, you should be the one in control of whether or not you would like to be served such cookies for the purposes described above, or disable such cookies at a later stage.
As such you can disable all non-necessary cookies when you arrive on Broadband Genie. Additionally, we have included links that will redirect you to our providers’ websites where you may opt-out from receiving advertisements or disable cookies. Browsers also provide help pages related to cookie management:
To find out more about cookies you may visit www.allaboutcookies.org.
Contact us
We would be happy to answer any questions or complaints you may have regarding the practices described in this Policy. You can contact us at [email protected].