Broadband Genie blog

  • TalkTalk logo Claim a £75 shopping voucher with any TalkTalk broadband package Announced on 06 Jul 2015 Expires on 16 Jul 2015

    Sign up for a new TalkTalk broadband deal before next Thursday the 16th of July and as well as getting a great value broadband service with up to 18 months of discount pricing you’ll also enjoy a...

  • Changes to premium rate and freephone calls coming soon - what it means for you

    Following the new broadband switching process introduced this month OFCOM is now updating the rules regarding premium rate and freephone calls. This comes into action from the 1st of July, but what exactly is changing and what kind of difference will it make, if any, to your monthly phone bill? Premium rate charges Right now the cost of calling a premium rate number - that is any number beginning...

    by Matt on 25 June 2015 2 Comments
  • BT logo BT Sport pack free for BT TV, and free BT Sport 1 for all BT broadband users Announced on 25 Jun 2015

    BT relaunched its sports TV offerings this month, and in addition to the Premier League matches it’s will now be showing UEFA Champions League and UEFA Europa League games on a new BT Sport Europe channel....

  • Sky logo Sky Broadband is free for 12 months with £100 M&S voucher Announced on 25 Jun 2015

    Sky Broadband has an excellent offer right now that could save you a bundle on broadband over the next year. Sign up for Sky Broadband & Weekend Calls and for the first 12 months you’ll pay...

  • Competition: win an Apple iPad mini or Roku Streaming Stick!

    With millions of users around the world services like Netflix and Amazon Prime are more popular than ever before. But many people are saving money by splitting the cost and sharing subscriptions with friends and family, or even getting involved in online communities to share access with people they've never met. Is that something you get involved in? We'd like to know more, so in return for...

    by Matt on 24 June 2015 4 Comments
  • Tempting offers, speed and home moves drive most switches, but O2/Sky takeover also cited

    The desire for a TV and broadband bundle, faster connections or the lack of service at a new home are the main reasons most people switch their broadband provider. In our switching survey 1,237 of the 2,066 questioned said they had switched provider at least once before. Of those that switched, 46 said they did so because of a better value deal, 19 because they wanted faster broadband and 13...

    by Rob Hilborn on 18 June 2015
  • 28% put off switching by a bad experience with their last provider swap

    28 of broadband users who’ve switched providers would be put off swapping ISPs again due to a bad experience. That’s one of the findings from our recent broadband switching survey. In light of the forthcoming changes to the switching process we asked 2,066 of you for your opinion on swapping providers. 1,237 said they have switched provider at least once before, and of those 9...

    by Rob Hilborn on 17 June 2015
  • 6 million more likely to swap ISPs. Could it mean better broadband for everyone?

    New broadband switching rules kick in on the 20th of June, potentially making it a great deal easier for us to find a new ISP and switch with less downtime and a clearer idea of the cost. But how much of a difference will it make? Will many notice, or take advantage of the new process to find a new provider? Our broadband switching survey queried 2,066 people around the UK to find out more about...

    by Rob Hilborn on 16 June 2015
  • Broadband switching survey results

    This month sees the introduction of new guidelines for switching broadband providers, with OFCOM aiming to make it a much smoother process by placing responsbility for the switch on the new ISP (known as Gaining Provider Led - GPL), obligating providers to minimise service disruptions and laying down clear rules about what information we should be given during the process. Swapping providers has...

    by Matt on 15 June 2015
  • New broadband switching rules - what does it mean for you?

    If you’ve ever switched home broadband providers you’ll have an idea of the hassle that comes from dealing with multiple companies and juggling installation and setup schedules. It can often lead to unexpected costs and lengthy periods without access. But these problems may soon be a thing of the past, or at least a less common occurrence, because from the 20th of June broadband providers...

    by Matt on 12 June 2015