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Broadband Provider Reviews for 2023

We know how challenging it can be finding the best broadband provider – that's why we've done a lot of the hard work for you.

Here at Broadband Genie, we've taken a deep dive into every provider listed on our site, and we've put together thorough reviews for each of them.

Click on the quick links below to jump to the reviews of each broadband provider. Here, you can find out all the essential info, such as price and download speeds.

If you're in a hurry, we've jotted down the main pros and cons for each of the internet service providers. We've also taken a dive into those pesky terms and conditions to spot any more unusual small print about data limits, extra fees, line rental price and activation costs.

Knowledge is power! Have a good read through these reviews, so you're better set to make an informed choice and get the best broadband deal for you.


BT Broadband review

Our rating: 3.6 / 5

The UK's most popular broadband provider offers completely unlimited broadband and a wide range of packages, including ultrafast, 910Mb full fibre and home phone call bundles. In 2023, we crowned BT ‘Most Reliable UK Broadband Provider’. But is it right for you?

Community Fibre review

Our rating: 3.3 / 5

Community Fibre offers incredible ultrafast, ‘fibre-to-the-premises’ (full-fibre/FTTP) broadband. Most deals include a bundled Wi-Fi 6 router, the upload speeds are unbeatable and it offers excellent value for the monthly cost.

Direct Save Telecom review

Our rating: 3 / 5

Direct Save has a flexible rolling monthly packages, as well as shorter term contracts than most. You can sign up to its tariffs without having to pass a credit check, but are there enough other perks to make it worthwhile?

italk Broadband review

Our rating: 3.3 / 5

italk offers customers excellent customer service, broadband packages with inclusive call bundles. It’s also becoming one of the rarer providers on the broadband market to offer a fixed price promise. But is it worth coughing up a bit extra for?

Gigaclear Broadband review

Our rating: 3.4 / 5

Gigaclear is a full-fibre connection specialist offering very fast broadband with speeds of more than 800 Mbps. It’s also one of the few companies installing fibre optic cables to rural with its own network. With prices starting from a reasonable £20 per month, read the full review to find out more.

Hyperoptic Broadband review

Our rating: 3.3 / 5

Hyperoptic is a full-fibre broadband pioneer that has built its own high-speed network. As it runs off its own broadband network, there’s no need to pay for a phone line on top of an internet connection. Unfortunately, you can only sign up if you’re in one of 13 UK cities and towns, including London, Cardiff and Bristol. Read the full review to find out more.

NOW Broadband review

Our rating: 3.4 / 5

NOW offers a unique broadband and TV packages which provides premium Sky channels on flexible monthly passes. Read the full review to find out more.

Plusnet Broadband review

Our rating: 3.9 / 5

Plusnet has an excellent reputation for customer support, and good value deals with optional extras and features to suit power users. The upfront costs are low, too. Is it the ISP for you?

Shell Energy Broadband review

Our rating: 3.3 / 5

Shell Energy has a variety of cheap fibre optic broadband deals, including full fibre and ADSL offers. Read the full review to find out more.

Sky Broadband review

Our rating: 3.4 / 5

Renowned for its TV services, Sky offers broadband deals with generous extras. Broadband customers regularly rate this ISP for good customer service. But what do we think? Read through our full review to find out!

TalkTalk Broadband review

Our rating: 3.4 / 5

If keeping costs down is a concern, then TalkTalk needs to be on your shortlist. But what else does it offer, and is it right for you? 

Three Home Broadband review

Our rating: 3.3 / 5

This mobile broadband service gives you a quick way to get online without a landline. It also offers very flexible contract lengths. But, is it good and reliable enough to cope with everyday online tasks? 

Virgin Media Broadband review

Our rating: 3.3 / 5

With incredible broadband offers and TV bundles plus some of the fastest broadband around, Virgin has a lot to offer. Read the full review to find out more about this cable broadband provider.

Vodafone Broadband review

Our rating: 3.2 / 5

Vodafone focuses on offering cheap fibre optic deals, making it a serious contender if you need a broadband connection with the fastest speeds, for less.

More useful pages

As well as broadband provider reviews, Broadband Genie also has heaps of useful guides to help you choose the right deal and get the most out of your broadband.

These are just a short selection. Thinking of moving from your current provider? Hop over to our broadband guides section for even more help and advice.