Personal data, email policy and cookies
Updated November 28th 2017
If you use our availability checker, Broadband Genie will use your postcode and telephone number to perform a broadband availability check on your line. We do not store your telephone number. We may store your postcode and availability or speed results and other non-personal data for the purpose of building up a national picture of broadband speeds and availability. We may disclose this data to other organisations for similar research purposes; never for sales purposes.
We use third-party advertising companies to serve ads when you visit our website. These companies may use non-personally identifying information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide interest-based advertisements about goods and services of interest to you.
- Google's use of the DART (Dynamic Advertising Reporting and Targeting) cookie enables it to serve ads to users based on their visit to our site and other sites on the Internet.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
By entering your email address on the Broadband Genie site, including submitting a form or entering a competition, you will be subscribed to our email mailing list about our products, news and promotions.
We are committed to maintaining your privacy and we will not pass your information to any third party providers. However, we reserve the right to pass your details to law enforcement agencies if required to do so by applicable law, or in cases of possible criminal prosecution.
You can unsubscribe from these emails at any time by following the unsubscribe link in each email that we send out or you can update your preferences about which emails you would like to receive here.