Contact Broadband Genie

Contacting your broadband provider with an issue or complaint

Please note Broadband Genie is not a broadband provider or a retailer. If you are having problems with your broadband connection or your contract you will need to contact your service provider direct, we won't be able to help!

Need advice on home broadband? Contact our telephone advisory service

Broadband Genie offers a telephone advisory service for people looking to sign up to home broadband or switch provider. We can offer advice, talk you through the best deals, and actually get you signed up.

Home broadband advice: 0800 4661 043


If you are a broadband or mobile broadband provider or retailer and wish to discuss listing your deals on Broadband Genie, please call Gillian Nightingale on 01223 501344 or email [email protected].


If you have a query regarding reviews, features or other editorial coverage on Broadband Genie please contact the editor by email at [email protected] or call 07411 747216

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