Broadband help and guides

Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.

• by Matt Powell

• How to switch broadband providers

  
  by Matt Powell

  Want a new broadband deal but unsure about switching? We'll answer all your questions about signing up for a new provider.

• Beginners guide: What is broadband?

  
  by Chris Marling

  All the essential broadband basics, from how it works to what really makes the different packages and deals stand out.

• The complete broadband dictionary

  
  by Matt Powell

  A glossary of broadband and mobile broadband technical terms, from ADSL to WLAN, explained clearly and concisely.

• The different types of home broadband

  
  by Chris Marling

  Confused about the difference between ADSL, fibre and cable broadband? It's all here.

• The broadband speed guide

  
  by Chris Marling

  A guide to megabits and megabytes, uploads and downloads, and how to check you're getting what you pay for.

• Guide to broadband compatibility

  
  by Chris Marling

  Get online with your PC, Mac, laptop or tablet PC, as well as your consoles and hand-held gaming devices.

• Wireless broadband set-up guide

  
  by Matt Powell

  If you need some help with your Wi-Fi, or are worried about your connection being secure, start here.

• Broadband troubleshooting guide

  
  by Matt Powell

  Suffering from slow or intermittent broadband? We may have the tools to get your connection back up to speed.

• Guide to customer and technical support

  
  by Matt Powell

  Information on opening times, phone numbers, call charges and extras for the major fixed-line broadband ISPs.

• A guide to playing games online

  
  Everything online gamers need to optimise their broadband, covering lag, latency, ping and gaming packages.

• Finding the best business broadband

  
  We look at the many advantages of business broadband, as well as the common pitfalls when signing up.

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