Broadband help and guides
Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.
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How to switch email
byLearn how to change email addresses, and what will happen to your email when you switch broadband providers.
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What is private browsing?
byWhat is private browsing, how does it work, and how do you use it to improve your security and safety on the web?
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What broadband speed do I need to stream video?
byFind out what speed you need for video streaming using Netflix, Amazon Prime Video, and other popular platforms.
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How to haggle for better broadband
byNeed to save money on your broadband without switching? Learn how you can haggle with your current provider for a better deal.
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What speed do I need for music streaming?
byFind out what broadband speed you need to stream music, and how much data music streaming uses.
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Broadband for second homes and holiday lets
byDiscover how to get the best broadband for a second home, holiday let, or Airbnb property.
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How to save money on broadband
byGet a better broadband deal with our top money-saving tips to help you reduce broadband bills.
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Broadband download calculator
byFind out how long a download will take with our free download time calculator.
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What's the difference between bits and bytes?
byLearn the difference between bits and bytes, and how it relates to home broadband.
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How to shop safely online
byOnline shopping can be quick and convenient, but there are risks. Learn how to stay safe when paying online with our top tips.