Broadband help and guides

Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.

• What is LLU Broadband?

  
  by Jamie Kavanagh

  What is LLU broadband? Find out what the term means in this introduction to Local Loop Unbundling.

• How to switch broadband

  
  by Matt Powell

  Want a new broadband deal but unsure about switching? We'll answer all your questions about signing up for a new provider.

• What is ADSL Broadband?

  
  by Christian Cawley

  Learn about what ADSL means, and the pros and cons of an ADSL broadband service.

• Beginner's guide to rural broadband

  
  by Jamie Kavanagh

  Why is rural broadband slow, and what are your options for getting a rural broadband service?

• How to change Wi-Fi router settings

  
  by Tom Jowitt

  Find out how to change essential settings on your home broadband Wi-Fi router.

• Can You Get Virgin Media?

  
  by Jamie Kavanagh

  Discover how to check for Virgin Broadband in your area, learn why Virgin coverage is different from other ISPs.

• How to monitor your internet usage

  
  by Jamie Kavanagh

  Learn how to monitor data usage and avoid extra fees for home and mobile broadband.

• Broadband deals for the elderly

  
  by Jamie Kavanagh

  Find out about the broadband deals available for seniors, and how to compare and buy broadband.

• Beginner's guide to FTTC and FTTP broadband

  
  by Christian Cawley

  Learn about FTTC and FTTP broadband, including how to check FTTP coverage in your area.

• What is leased line broadband?

  
  by Christian Cawley

  What is a leased line, and do you need one? Learn more about dedicated connections for business.

• Guide to broadband installation and activation

  
  by Jamie Kavanagh

  Find out how long it takes to get a new broadband connection or phone line installed.

• How to claim broadband rewards

  
  by Matt Powell

  Find out how to claim and use the rewards offered with broadband deals, including Broadband Genie exclusives.

• Can you get pay as you go broadband?

  
  by Matt Powell

  Is there such a thing as pay as you go home broadband? What are your options if you need short term or flexible home broadband?

• New phone line installation guide

  
  by Matt Powell

  Find out what it can cost to get a new phone line, and what's involved in the installation process.

• Can I get fibre optic broadband?

  
  by Chris Marling

  Not everyone can get fibre optic. Not sure if you can, or how to check? Our guide will explain everything you need to know.

• What is ultrafast broadband?

  
  by Chris Marling

  If speed is your priority it doesn't get better than ultrafast. But what is it, and do you really need it?

• What is superfast broadband?

  
  by Matt Powell

  Discover superfast broadband and learn about how to find the right superfast deal for your home.

• A guide to the fastest broadband packages

  
  by Chris Marling

  Fed up with stuttering video and sluggish downloads? Find out just how fast broadband can go, and how to find a fast deal.

• How to find the right broadband speed

  
  by Matt Powell

  Not sure what broadband speed is right for you? Our guide will explain what you need to know to help you find the best deal.

• Fibre broadband: A comprehensive guide

  
  by Matt Powell

  Learn about fast fibre optic broadband, and how to choose the right fibre broadband deal for you.