EE Broadband - the Broadband Genie review
|We like||We don't like|
EE Broadband speed
EE average speeds vs BT, Sky, TalkTalk, and Virgin Media
|ADSL download speed||10Mb||10Mb||11Mb||11Mb||N/A|
|ADSL upload speed||1Mb||1Mb||1Mb||1Mb||N/A|
|Fibre download speed||36Mb / 67Mb / 145Mb / 300Mb||36Mb / 50Mb / 67Mb||59Mb||38Mb / 67Mb||54Mb / 108Mb / 213Mb / 362Mb / 518Mb / 630Mb|
|Fibre upload speed||10Mb / 19.5Mb / 28Mb / 47Mb||9.5Mb / 19.5Mb||19Mb||9.5Mb / 19Mb||5Mb / 10Mb / 20Mb / 36Mb|
EE broadband download and upload speeds are roughly in line with other Openreach network providers, though it does advertise slightly higher averages for some packages. EE has started offering much quicker fibre speeds up to 300Mb, but the catch is that availability for these packages is limited, and in many cases, the fastest speed you'll be able to get is 67Mb.
EE Broadband value for money
EE broadband cheapest package vs BT, Sky, TalkTalk, and Virgin Media
|EE Broadband (10Mb)||BT Broadband (10Mb) / BT Fibre Essential (36Mb)||Sky Essential Plus (11Mb)||TalkTalk Fast Broadband (11Mb)||Virgin Media M50 (54Mb)|
EE broadband fastest package vs BT, Sky, TalkTalk, and Virgin Media
|EE Fibre Plus (67Mb)||BT Fibre 2 (67Mb)||Sky Superfast (59Mb)||TalkTalk Fibre 65 (67Mb)||Virgin Media M500 (516Mb)|
Last checked July 2021. The prices displayed above are the initial contract cost for new customers; charges may increase after renewal. The cheapest price is the lowest monthly cost regardless of speed. The fastest price is the fastest service available on Broadband Genie for the lowest monthly cost, excluding TV bundles.
EE fibre optic and ADSL broadband deals sit in the middle of the pack, neither the cheapest nor most expensive on offer. But it does offer a couple of nice extras in the form of a free data boost for EE Mobile customers, and a £50 credit if you're charged when switching.
EE Broadband features and extras
EE Mobile Data Boost
EE Mobile customers who sign up for EE home broadband can claim a free monthly data boost. Fibre and standard broadband customers get 10GB per month, and EE Fibre Max subscribers receive 20GB.
EE early cancellation credit
EE offers £50 credit if you're charged when switching to EE.
Generally, you should only be charged for cancellation if you leave mid-contract, something we would recommend is best avoided due to the cost. But if you do find yourself in that situation, it's reassuring to know that you can get something back from EE.
However, the charge could easily exceed £50, so don't rely on EE's offer to cover everything.
EE Brightbox and Smart Hub Wi-Fi router
EE has two different routers: the Smart Hub Wi-Fi router and the slightly older Brightbox 2.
EE ADSL broadband customers will receive the Brightbox 2. While not cutting edge it does still support the fast 802.11ac Wi-Fi protocol, and it is dual-band so you can operate two Wi-Fi networks (one on 2.4Ghz frequency, another on 5Ghz) to support a wide range of devices.
The Smart Hub is bundled with EE fibre deals and will be supplied as a free upgrade if you switch from EE ADSL to fibre. It too is a dual-band router with 802.11ac Wi-Fi, but it also supports the latest "Wave 2" standard for improved performance. The Smart Hub also features seven internal Wi-Fi antennas for greater range, speed and stability. And you'll find 4x gigabit network ports for wired connectivity (the Brightbox 2 only has 1x gigabit port).
EE home phone
The cheapest EE broadband offers do not come with calling packages, so if you don't use the landline for calls, you're not paying for an unnecessary feature. If you do use the phone regularly and want to save money, there are several calling add-ons.
Inclusive anytime calling for landlines is £5 per month, and landline and mobile calling is £8. An international bundle is available for 12, which provides inclusive calling to 50 countries and discounted pricing for the rest.
EE Broadband review conclusion
Our EE broadband rating: 4 / 5
With unlimited data and no traffic management on many of its packages, plus reasonably low prices, EE is a good value offering. And EE mobile customers benefit from extra data each month.
But not every service is unlimited; those outside the EE network will find that ADSL packages are not as competitive as they will come with usage caps and traffic management, though this will only affect a small number of homes nowadays. And regardless of what package you choose, there's only ever the option of a lengthy 24 month contract.
For more on EE, and their best deals, head to our EE broadband page.
All broadband reviews
For reviews of all major providers on Broadband Genie, check out the following pages: