Onestream broadband - the Broadband Genie review
|We like||We don't like|
Onestream broadband speed
Onestream average speeds vs BT, Sky, TalkTalk and Virgin Media
|ADSL download speed||n/a||10Mb||11Mb||11Mb||N/A|
|ADSL upload speed||n/a||1Mb||1Mb||1Mb||N/A|
|Fibre download speed||17Mb / 45Mb / 67Mb||36Mb / 50Mb / 67Mb||59Mb||38Mb / 67Mb||54Mb / 108Mb / 213Mb / 362Mb / 516Mb / 630Mb|
|Fibre upload speed||9Mb / 17Mb||9.5Mb / 19.5Mb||19Mb||9.5Mb / 19Mb||5Mb / 10Mb / 20Mb / 36Mb|
Onestream uses the Openreach network and so in common with many other providers it delivers its service over a standard BT telephone line. However, unlike other providers, it offers a slightly different choice of speeds.
The entry-level deal is a unique 17Mb fibre service, which is faster than ADSL broadband and also cheaper than many ADSL deals. You also have the option of a mid-tier fibre service which promises an average speed of 45Mb, compared to the 36-38Mb offered by most.
Onestream broadband value for money
Onestream broadband cheapest package vs BT, Sky, TalkTalk, and Virgin Media
|Onestream Jetstream Unlimited (17Mb)||BT Broadband (10Mb) / BT Fibre Essential (36Mb)||Sky Essential Plus (11Mb)||TalkTalk Fast Broadband (11Mb)||Virgin Media M50 (54Mb)|
Onestream broadband fastest package vs Plusnet, Sky, TalkTalk, and Virgin Media
|Onestream Xstream Fibre (67Mb)||BT Fibre 2 (67Mb)||Sky Superfast (59Mb)||TalkTalk Fibre 65 (67Mb)||Virgin Media M500 (516Mb)|
Last checked July 2021. The prices displayed above are the initial contract cost for new customers; charges may increase after renewal. The cheapest price is the lowest monthly cost regardless of speed. The fastest price is the fastest service available on Broadband Genie for the lowest monthly cost, excluding TV bundles.
Onestream's cheapest package is the unusual Jetstream Unlimited, a budget fibre service with an average speed of 17Mb that is quicker and cheaper than the ADSL deals offered by some rivals.
When it comes to the faster fibre optic deals, Onestream has extremely aggressive pricing which usually makes it the cheapest fast fibre ISP listed on Broadband Genie.
Ready to buy? Check out the latest Onestream offers right now:
Onestream broadband features and extras
There are no extras included with Onestream beyond a free Wi-Fi router, which is not unusual for a budget provider. But if you think you might benefit from the bonuses included with other deals (such as free public Wi-Fi or cheap mobile plans) then you’ll need to pay a bit more to go with a different provider.
Onestream home phone
All Onestream packages include line rental but not inclusive calls, which is all you need if you never use the landline for calling. If you do regularly use the phone then you can choose one of the following home phone bundles:
- Onestream Uptime: Free anytime calling to UK landlines.
- Onestream Downtime: Free evening and weekend calls to UK landlines.
- Onestream World: Calls to 18 countries for 2.5p per minute.
- Onestream Life: Free anytime calls to UK landlines, 2.5p per minute international calling to 18 countries, and 2.5p per minute for calling UK mobiles.
- Onestream Move: Call UK mobiles for 2.5p per minute.
Onestream broadband review conclusion
Our Onestream rating: 3.5 / 5
Onestream is among the cheapest providers on the market and offers a couple of deals you won't find anywhere else.
The 17Mb Jetstream Fibre service - which offers a slightly quicker speed than ADSL for a similar price - is a unique proposition. But if your phone line is capable of better speeds then take a look at Jetstream Fibre Max, which is near twice as fast for just a couple of quid more.
Even if you opt for the fastest Onestream deal you're still going to end up paying less than some providers charge for much slower broadband packages.
However, we do have some concerns about Onestream's poor reputation among customers, with lots of complaints online about customer service and reliability.
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