Broadband help and guides
Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.
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Coronavirus help and advice
byGet help and advice for using broadband and working at home during the coronavirus crisis.
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Guide to end of contract alerts
byProviders must now tell you when your contract has ended. Find out what this means, and how to get the best deal.
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Broadband for UK tourists and immigrants
byJust moved to the UK? Visiting for a holiday or business trip? This guide will introduce you to the UK’s broadband services.
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How to make free or cheap international calls
by1If you've got friends or family overseas, or you live abroad, this guide will explain how to save money on international calling.
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Broadband and working from home
byWorking from home? Running your own business? Here's what you need to know about getting broadband for a home office.
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What is a Wi-Fi booster?
bySolve weak Wi-Fi woes with a broadband Wi-Fi booster. This guide explains what they are, and how to use them.
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How to complain about broadband
byUnhappy with your broadband and want to complain? Our guide to broadband complaints will take you through the process.
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What is traffic management?
byIf your broadband feels slow it could be due to traffic management. Learn what it is, and how to avoid it, in this guide.
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What is powerline networking?
byFind out all about powerline networking, and how to do it, right here in our guide.
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What is gigabit broadband?
byIf you’re after the fastest internet then full fibre gigabit broadband is the way to go. But what is it, and can you get it?