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O2 Mobile Broadband Reviews | Page 5

  • happy

    by feliholme at 20:17 on 8 Jan 2009 Report abuse

    Im having problems installing O2 mobile broadband on my hp compaq 6910, anybody any ideas why this wont install?
    It installed fine on my toshiba....

  • happy

    by Lawrie G at 14:56 on 11 Dec 2008 Report abuse

    Just an update on my last review which wasn't favourable!
    O2 have just released a firmware update to their USB dongle and I am pleased to say its made a big improvement to the service. The connection is now stable and does not seem to be suffering from the same drop-outs that plagued it before. I have only been using it for a few days but it is now performing how I expected it to when I bought it in the first place.
    Well done O2 for the upgrade and for improving the performance.

  • unhappy

    by Lawrie G at 18:59 on 28 Nov 2008 Report abuse

    I've had this service now for over 6 months and I have to say it's disappointing. O2's cell breathing is very bad (google it to find out what it is if you're interested) but the end result is just like whiskey man said, after several minutes of browsing your pages time out. The software says you're still connected but no packets get sent or received. Sometimes the connection gets going again sometimes you need to reconnect. GPRS is more reliable than 3G but obviously very slow. I've tried the connection in several major towns and the results are consistent. I've talked to level 3 support at O2 who admit there's a problem but have no fix. If I could cancel I would but I'm tied into 18 months. Expensive and unreliable. Avoid!

  • unhappy

    by PaulC at 23:45 on 30 Oct 2008 Report abuse

    I have never achieved more than 250kbps. Went to speedtest.net and it is full of similar scores. Even in the O2 shop it had a latency of >999ms. The guy said "It's because you have 92 processes running" - rip up the customer response flowchart please!

    In my canteen, went as low as 9kbps. Is that 9600 baud?

    Awful. Need to cancel if not too late.

  • unhappy

    by whiskyman at 10:04 on 20 Sep 2008 Report abuse

    I bought this to use while working away from home. Connected quickly, but after about 5 mins the web site would freeze, or the page would disappear to be replaced by one sying" Windows can not display this page. Most probable reason is you are no longer on line". The O2 connection manager said I was still on line.

    It took me 3 evenings to order some items from a store!!

    When I complained to O2, the guy said "That is how it works! As you are sharing with other users, you get a short period of use, then some one else gets it. You have to keep leaving Internet Explorer and entering again!!

    I cancelled.

  • neutral

    by Jonnyc at 15:58 on 9 Sep 2008 Report abuse

    I found it ok. the cloud wi-fi network is useful, but 20 quid a month for a basic package is a little expensive.

  • unhappy

    by Russ at 9:39 on 3 Sep 2008 Report abuse

    We have 4 of these at work for our staff and I have to say the comments are all the same - the speed is pathetic! I have tried mine at home in London with an "excellent" connetion and the speed was marginally faster than dial-up and about 25 times slower than their supposed 7.2Mbps. We previously used the PCMCIA cards and these were actually quite a lot faster.

    The software is also a bit flaky and crashed on a couple of the laptops.

    After reading other reviews, including PC Pro, it sounds like the choice is between T-Mobile and Vodafone.

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