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Plusnet Broadband Deals

Compare Plusnet broadband deals for new customers

  • Broadband Genie's 'Best Provider 2023'
  • Full fibre deals available with speeds up to 900Mb
  • Save even more with Plusnet Perks rewards

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Compare Plusnet broadband deals for new customers

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Currently showing 1 of 1 deals which match your search

Offer
Speed
Contract
Set-up Cost
Monthly Cost
Plusnet Fibre Broadband
50Mb avg. speed
24 months
£0 set-up cost
£24.99 p/m per month Price may rise during contract
Get deal

Pricing calculation:

Monthly Cost: £24.99
Set-up Cost: £0
Rewards Saving: £0
Effective Monthly Cost: £24.99

Pricing Calculation

Effective monthly cost = This shows how much you are effectively paying each month over the length of the contract by taking into account rewards savings and one-off fees. The calculation for this is monthly cost x length of contract + setup cost - rewards savings.

Monthly cost = What you'll pay each month. This does not include additional fees, such as phone calls, which may be added to your bill.

Setup cost = The cost of installation, postage for the Wi-Fi router, and any other one-off charges.

Rewards saving = The value of vouchers and other perks included with a deal such as cashback, bill credit or a gift card which you can claim.

  • Phone

    Phone line included.

  • Extras

    Special offer: New customers only. Online only. 24 months reduced price. Prices could rise by CPI + 3.9% on March 31st. Free router. £49.99 installation charge if a new line is required.

Currently showing 1 of 1 deals which match your search

Order by phone:

0333 0417 2800333 0417 273

Open Mon - Sun What's this number?

Find the best broadband package for you

Call us: 0333 0417 273

  • Monday to Sunday: 8am to 8pm
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Plusnet Broadband Packages

If you’re looking for a reliable internet service, Plusnet unlimited broadband could be a good option for you. As well as an excellent reputation for customer support, we think it’s a great all-rounder for those who need a simple yet reliable service. So much so, we awarded it the top prize for both the ‘Best Provider’ and ‘Best Value for Money’ in Broadband Genie’s 2023 Broadband Awards.

Read on to learn more about what Plusnet can do for you, and if it's the right choice for your home broadband.

Plusnet broadband: key features

  • Most homes in the UK should be able to sign up to Plusnet Fibre Broadband
  • Plusnet’s home phone service is being phased out in favour of ‘broadband only’ deals
  • Full-fibre deals available with average download speeds up to 900Mb
  • Top award-winning provider and named ‘best value for money’ in our 2023 Broadband Awards

Plusnet broadband only packages

On Broadband Genie, you'll find Plusnet's broadband offers for new customers, which all include unlimited usage. Plusnet uses the BT Openreach network to provide its services. This means the majority of homes should have access to its superfast ‘Plusnet Fibre’ deal. However, to get connected to its full fibre service, you’ll need to be connected to an FTTP network.

Unfortunately, not everyone can get full fibre broadband just yet, although more and more homes are getting connected every day. You can use our postcode checker to find out if it’s an option in your area.

Broadband Genie deals checker

  • What is FTTP?

    Full Fibre broadband is also known as ‘Fibre To The Premises’, ‘Fibre To The Home’. This is often shortened to FTTP or FTTH. They’re all the same thing!

    Instead of copper telephone wire making up the final part of the journey from that green cabinet on the street, fibre optic cables are installed right up to your home.

    It’s amazing the difference in speed this small data journey can have. With full-fibre broadband you can expect to receive speeds of 1Gb+.

    The downside is full-fibre is only available to a small percentage of homes in the UK, and it’s taking a good while to get everyone up to speed.

Plusnet Fibre

Plusnet has one standard fibre broadband package, offering customers download speeds of up to 50Mb. This is simply known as 'Plusnet Fibre Broadband'. New customers will be able to sign up for this deal on a 24-month contract. Expect to pay a monthly cost of around £27.

If you don’t have access to a fibre connection, there is a slower ADSL service still available - 'Plusnet Unlimited Broadband'. This will offer you download speeds up to 12Mb. However, as it’s likely this will be phased out soon, you won’t be able to sign up to this unless there are no other options.

Plusnet fibre 50Mb will be fast enough if there are a couple of you at home. You should be able to stream TV comfortably.

Plusnet Full Fibre (FTTP)

If your local network has been upgraded to FTTP, there are several full fibre deals to pick from with Plusnet: 

If you can't decide which is the best for your requirements, you should find more helpful tips in our guide, 'what broadband speed do I need? Do I need fast broadband?'

Can I get Plusnet full fibre broadband?

Plusnet broadband uses the BT Openreach network, which serves the majority of the UK. However, less than half of UK homes have access to a full fibre service with an Openreach provider.

If you don’t see any Plusnet full fibre deals when you enter your address in our deals checker, but you’re keen to sign up as soon as you can, we recommend using the Openreach fibre checker. Once you get your results, you can select ‘Keep me updated’ and enter your details to receive announcements on new full fibre developments in your immediate area.

How fast is Plusnet broadband?

To help you understand how fast the different Plusnet broadband packages are, here are some examples of approximately how long it would take to download the feature film Barbie in 1080p (HD).

Example Plusnet download times for the film ‘Barbie’ in 1080p HD (6.37GB)
Plusnet package Download Time
Plusnet Unlimited Broadband & Phone 1 hr 10 mins
Plusnet Fibre 17 mins
Plusnet Full Fibre 74 11 mins
Plusnet Full Fibre 145 6 mins
Plusnet Full Fibre 300 3 mins
Plusnet Full FIbre 500 1 min 41 secs
Plusnet Full Fibre 900 1 min

Does Plusnet offer a social tariff?

Plusnet doesn't offer its own social tariff. However, if you're an existing customer and find yourself struggling to pay your bills, you may be able to move over to BT Home Essentials.

You can find more information and contact details in our ‘guide to social tariffs and cheaper broadband deals if you’re on benefits’.

What are ‘Plusnet Perks’?

When you sign up to a new broadband connection, you’ll have access to Plusnet Perks. This is a loyalty reward programme you can access by logging into your account. Perks change all the time. Previous Plusnet rewards have included 30% off Pooch and Mutt, 65% off Gousto, 10% off Go Ape and 20% off Wild natural deodorant.

How to claim Plusnet Cashback

If you’ve chosen a Plusnet deal with a cashback offer, you should receive an email with instructions around ten days after your Plusnet broadband service. You’ll need to complete the form in the email and your cheque will be sent in the post.

For further information about free gifts, read our guide to claiming broadband rewards.

Plusnet broadband and phone deals

As Plusnet fibre and full fibre packages no longer use a phone line and services are 'broadband only'. If you want to use your home phone, you'll need to arrange this separately with another company. You're invited to call Plusnet on 0330 1239 123 to chat about other digital phone options.

Can you get mobile deals with Plusnet Broadband?

Plusnet no longer offers SIM only plans, and its mobile services will be winding down over the coming months. For the time being, you do have access to EE deals that are exclusive to Plusnet Mobile customers.

Plusnet deals with bundled TV

Plusnet withdrew YouView TV, including BT Sport, from its broadband services back in 2021. Since then, Plusnet longer offers broadband and TV bundles.

Will my Plusnet broadband package get a mid-contract price hike?

In 2024, Plusnet customers will see their package costs rises by 7.9%, even if they're in contract. Unfortunately, this is common among many UK broadband providers.

For more information, you can visit our guide to broadband price rises.

What Wi-Fi router do you get with Plusnet?

When you sign a Plusnet broadband contract, you’ll be sent the Plusnet Hub Two wireless router. This has seven Wi-Fi antennas for improved coverage and speed and supports Wi-Fi 5 (802.11a/b/g/n/ac). It also has three gigabit ethernet ports and a USB port for sharing devices and drives over your network.

For more information on setting up a Plusnet router, you can read our Plusnet Broadband review.

Pros and cons of Plusnet Broadband

Pros and cons of Plusnet Broadband
We like We don't like
  • Packages are truly unlimited
  • Set-up costs are pretty low
  • Often no activation fee
  • Reassuring customer service record
  • Offers ultrafast broadband speeds up to 900Mb
  • No line rental costs for fibre packages
  • Full Fibre upload speeds aren't great
  • Full Fibre router could be better
  • Mid-contract price rises


Is Plusnet broadband any good? To find out more, read our full Plusnet broadband review.

Switching to Plusnet

If you’re already signed up to a broadband provider on the Openreach network (that includes the likes of TalkTalk, Sky, Vodafone and BT) and you’re out of contract, switching to Plusnet couldn’t be simpler. All you’ll need to do is click on the green ‘Get deal’ button to start the process. You won’t have to get in touch to explain why you’re leaving, and your Plusnet will sort all the admin for you.

However, if you’re currently with Virgin Media, or another altnet provider, you will have to initiate the switch yourself and cancel your existing deal.

For more tips on changing broadband providers, visit our guide ‘how to switch broadband and get a better deal’.

Plusnet Broadband FAQs

  • How do I contact Plusnet?

    Plusnet broadband customers can call customer service on 0800 432 0200. For other contact methods and information on opening times, visit our Plusnet customer service guide.

  • How do I cancel Plusnet Broadband?

    The first step to cancelling is to check that you’re outside the minimum contract length, or you’ll have to pay an early termination fee.

    If you’re switching broadband to another provider, and that provider is on the BT Openreach network, then you only have to sign up for the new deal. The new provider will handle the rest, including notifying Plusnet that you’re leaving.

    If you’re not moving providers, or you are switching to another network, such as Virgin Media, then you’ll need to contact Plusnet customer services to notify them that you wish to cancel.

  • How long are Plusnet contracts?

    Plusnet deals come with a standard 24-month contract term.

  • Are there upfront costs with Plusnet?

    Most Plusnet broadband and phone deals have free setup.

  • How long will it take to install?

     

    The typical installation time for most broadband services is 14 working days. When you join Plusnet you’ll be given an estimated installation date and should always be notified if that changes.

Meet the author:

Online Editor

Broadband Genie's Editor, Emma Davenport, has been contributing to the site since 2007. She has 20 years of experience writing articles, guides and tutorials on consumer technology for magazines and online.


Specialist subject: Broadband advice for vulnerable people

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