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How to find out when your TalkTalk contract ends

Check your TalkTalk contract end date

Considering ending your TalkTalk deal and want to know how long you have left on the contract? You could save hundreds by switching providers. This guide will tell you how to find your contract end date online, using live chat, or by calling customer service.

How to find your TalkTalk contract end date

Do you know when your TalkTalk contract ends? If not, you've come to the right place! This guide will tell you exactly how to find your end date and when you're free to switch broadband providers.

What’s more, if you find out you’re out of contract, we’ve also got tips on how you can switch and save. As TalkTalk raises its prices every year, there's a high chance you could now be paying far more than you need to.

Here's how to make sure you're still getting the best deal for your money:

Find your TalkTalk contract end date using ‘My account’

You can find when your contract ends by following these steps:

  1. Step 1: Go to talktalk.co.uk/login
  2. Step 2: Enter your email address and password, then click ‘Log in’
  3. Step 3: Click on ‘My package & Add-ons’
  4. Step 4: Find your TalkTalk contract end date under 'Package overview'.

Call TalkTalk to find your contract end date

If you'd prefer to speak to a member of TalkTalk’s customer service team, they'll be able to provide you with this information.

Simply give them a call on 0345 172 0088 (Mon to Fri: 9am to 7pm, Sat: 9am to 6pm). If you're hearing, or speech-impaired, you can use the Text Relay Service instead by dialling 18001, followed by 0345 172 0088.

You'll be asked a few security details (such as name, address, email and account number), but once you're through, they will be able to tell you when your contract ends.

Out of contract? Switch and save hundreds!

If you're out of contract, chances are you are paying over the odds. TalkTalk has a clause in its contract that means it has the right to raise its prices by over 14% (even if you're still under contract).  If you've been affected by this, and you're out of your minimum term, this is your chance to save. Here's a selection of the best deals available right now:

Dynamic deal panel

Alternatively, simply enter your address below to see what other deals are available:

Broadband Genie deals checker

If you’re happy with TalkTalk, get in touch with its customer services. Sometimes you might be able to get a better deal with a bit of negotiation.

Need a few tips on what to say? Check out our guide to switching broadband and getting an amazing deal.

However, as the best deals are generally offered to new customers, you might be much better off switching. Start the process by checking out our internet deals page to see what amazing offers we have available for new customers.

Meet the author:

Online Editor

Broadband Genie's Editor, Emma Davenport, has been contributing to the site since 2007. She has 20 years of experience writing articles, guides and tutorials on consumer technology for magazines and online.

Specialist subject: Broadband advice for vulnerable people

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