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Find your Virgin Media broadband contract end date

How do you find out your Virgin Media contract end date?

Are you thinking about switching from Virgin? Before you do anything, you'll need to know when your current broadband deal ends. Find out when your Virgin Media broadband contract is coming to an end with these helpful steps.

How to find your Virgin Media broadband contract end date

Want to find out when your Virgin Media contract ends? This is the guide for you. Here, we're going to tell you exactly what you need to do to track down your Virgin Media contract's end date.

Even better, if you discover you're outside your contract! This is the perfect time to switch and save cash on your monthly bills. Remember, the majority of providers put prices up for people who aren't in a contract.

Find your Virgin Media contract end date online in "My Virgin Media"

"My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date.

  • Step 1: Go to https://my.virginmedia.com/home/signIn to get started.
  • Step 2: Enter your email address and password, and click "Sign In".
  • Step 3: Click on 'My Virgin Media> My Account> End of of Contract Notification' to see details of your contract.

Call Virgin Media to find your contract end date

If you want to talk to someone about your contract, you can contact the Virgin Media customer service team. They should be able to provide you with all the details you need to know about your service.

Call the team on 0345 454 1111, or 150 from a Virgin Phone. 

You can find out more information on Virgin Media's customer service hours with our guide - how to contact Virgin Media customer services and technical support.

Will I receive an end of contract notification with Virgin Media?

Yes. You'll either receive an End of Contract letter or e-mail 10-40 days before the minimum term of your Virgin Media contract ends. This will also be available to view online.

Out of contract? Switch to a cheaper deal!

If you're no longer in a contract with Virgin Media, you might be paying a lot more than you need to. Many providers hike prices for people who aren't in a contract with them. This is your chance to get some serious savings by switching to another provider.

Check out our pick of today's deals below:

Dynamic deal panel

Alternatively, you can see what other deals are available by using this checker to compare offers in your area:

Broadband Genie deals checker

If you love your service from Virgin Media, you can contact the support team and discuss your options with them. Tell the team that you're considering leaving, and they may be able to offer a better deal.

Just remember, since the best savings are often reserved for new customers, you might be better off going to a new provider. Check out our internet deals to see the latest offers available in your area.

Here are some other guides you may find useful: 

Meet the author:


Matt has been working with Broadband Genie since 2009. A lifelong tech enthusiast, he has 20 years of experience writing about technology for print and online.

Specialist subject: The technicalities of broadband

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